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ClearlyRated vs Zonka Feedback Comparison

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ClearlyRated

4.8(38,149 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

ClearlyRated NPS Software is a fast, easy to use feedback software that allows to understand customer's rating experience. It provides multi-screen visualizations of detailed insights into the steps that users take while…

Zonka Feedback

4.7(130 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full feedback workflow from building…

ClearlyRated leads on user satisfaction with a 4.8-star rating across 38,149 reviews.

ClearlyRated vs Zonka Feedback — at a glance

FeatureClearlyRatedZonka Feedback
Rating4.8 / 54.7 / 5
Reviews38,149130
Starting priceContact for pricing$24 /Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareNPS Software
PlatformsSaaS/Web/Cloud, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineBusiness Hours, Online
CertificationsGDPRGDPR
Data residencyUSGlobal

Key differences between ClearlyRated and Zonka Feedback

  • Pricing: Zonka Feedback starts at $24 /Month. ClearlyRated pricing is not publicly listed.
  • Free trial: Zonka Feedback offers a free trial; ClearlyRated does not.
  • User satisfaction: ClearlyRated scores higher with a 4.8-star average.
  • Deployment: ClearlyRated supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; Zonka Feedback supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

ClearlyRated vs Zonka Feedback — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ClearlyRated - NPS Software
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Biggest differences

Start here before you go deeper into features.

ClearlyRated

Best for straightforward NPS and feedback with strong analytics and support.

Choose if
  • You need a simple, fast-to-deploy NPS and feedback tool with minimal setup.
  • Your team values detailed visual insights into user feedback steps for decision making.
  • You want responsive customer support to assist with survey implementation and analysis.
Consider alternatives if
  • You require highly customizable survey designs beyond basic templates.
  • Your organization depends on extensive third-party app integrations and connectors.

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

ClearlyRated: Best for straightforward NPS and feedback with strong analytics and support. Zonka Feedback: Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Description

ClearlyRated NPS Software is a fast, easy to use feedback software that allows to understand customer's rating experience. It provides multi-screen visualizations of detailed insights into ... Read More about ClearlyRated

Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full ... Read More about Zonka Feedback

Entry Level Pricing

  • Not Available
  • Starts from $24 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.6/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
Small BusinessMedium Business
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Software Demo

Demo

No software demo available

ClearlyRated has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

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How do ClearlyRated and Zonka Feedback Compare on Features?

Total Features

11 Features

28 Features

Unique Features

No unique features

No unique features

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Compare ClearlyRated and Zonka Feedback on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $24 , Billed Yearly

      Pricing Plans

      • Not Available
      • Essential

        • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

        • Add Devices : 0 (based upon the devices, the pricing varies)

        • 1,000 Online Responses

        Show more +

      • Professional

        • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

        • Add Devices : 0 (based upon the devices, the pricing varies)

        • Unlimited Online Responses

        Show more +

      • Growth

        • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

        • Add Devices : 0 (based upon the devices, the pricing varies)

        • Unlimited Online Responses

        Show more +

      • Browse all pricing plans

      Pricing Page

      Pricing information not available

      Zonka Feedback pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      ClearlyRated User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      61

      3

      0

      0

      0

      47

      1

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally express high satisfaction with the platform’s ease of use, insightful analytics, and responsive support, while noting some limitations in customization and integrations.

      What buyers like

      • Ease of use
      • Customer support responsiveness
      • Insightful analytics

      Common complaints

      • Limited survey customization
      • Lack of integration options

      Buyer sentiment

      Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

      What buyers like

      • Ease of use
      • Customizable surveys
      • Offline survey tools

      Common complaints

      • Lack of advanced analytics
      • Limited feedback export options

      Pros and Cons

      • Intuitive and easy-to-use platform with a user-friendly dashboard

      • Quick and responsive customer support

      • Provides detailed analytics and valuable insights for decision making

      • Limited customization options for surveys

      • Lack of variety in marketplace integrations and connectors

      • Easy to use and clean interface suitable for enterprise products

      • Powerful survey-building features including templates and survey logic

      • Robust API and excellent offline survey tools

      • Lack of application intelligence behind surveys

      • Limitations in downloading all feedback comments in PDF format

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used ClearlyRated or Zonka Feedback? Tell buyers what actually differs.

      List of Customers

      Customers

      No Customers information available.

      Leroy Merlin

      Leroy Merlin

      SAP

      SAP

      BCG

      BCG

      Media and Screenshots

      Screenshots

      Your Online Profile

      3 Screenshots

      Zonka Feedback screenshot

      5 Screenshots

      Videos

      No videos available.

      video-0

      1 Videos

      Top Alternatives to ClearlyRated and Zonka Feedback in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ClearlyRated or Zonka Feedback?
      ClearlyRated edges out the other on user ratings (4.8 vs 4.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ClearlyRated and Zonka Feedback offer a free trial?
      Zonka Feedback offers a free trial. ClearlyRated does not.
      What is the starting price of ClearlyRated vs Zonka Feedback?
      ClearlyRated starts at Contact for pricing. Zonka Feedback starts at $24 /Month.
      What are the top alternatives to ClearlyRated?
      Top alternatives to ClearlyRated include Zonka Feedback, Retently, FeedbackLink, eNPS, GrowthScore.
      What are the top alternatives to Zonka Feedback?
      Top alternatives to Zonka Feedback include Startquestion, FeedbackLink, Promoter Ninja, eNPS, GrowthScore.