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ClearlyRated vs FeedbackLink vs Zonka Feedback Comparison

Last updated:

ClearlyRated

4.8(38,149 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

ClearlyRated NPS Software is a fast, easy to use feedback software that allows to understand customer's rating experience. It provides multi-screen visualizations of detailed insights into the steps that users take while…

FeedbackLink

4.1(170,269 reviews)

Starting at $15 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

FeedbackLink is a simple NPS survey and feedback solution for organizations that need to capture Net Promoter Score information, gain insights into customer loyalty and customer satisfaction.

Zonka Feedback

4.7(130 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…

ClearlyRated leads on user satisfaction with a 4.8-star rating across 38,149 reviews.

SpotSaaS Analysis

ClearlyRatedFeedbackLinkZonka Feedback

The core difference between ClearlyRated and FeedbackLink lies in their target audience and complexity; ClearlyRated is designed for larger organizations seeking detailed analytics, while FeedbackLink caters to small to medium businesses needing a straightforward feedback tool. Ideal buyers for ClearlyRated are mid-sized to large companies prioritizing in-depth insights, whereas FeedbackLink is best suited for smaller businesses looking for quick and simple NPS collection.

- Best for straightforward NPS and feedback - Strong analytics and support - Ideal for mid-sized to large companies - Fast deployment with minimal setup - Detailed visual insights for decision making - Focus on comprehensive user feedback analysis

- Best for small to medium businesses - Simple and quick NPS feedback collection - Easy, low-complexity tool - Rapid capture of NPS data - Basic customer loyalty insights - Affordable pricing at $15

ClearlyRated vs FeedbackLink vs Zonka Feedback — at a glance

FeatureClearlyRatedFeedbackLinkZonka Feedback
Rating4.8 / 54.1 / 54.7 / 5
Reviews38,149170,269130
Starting priceContact for pricing$15 /Month$24 /Month
Free trial No Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareNPS SoftwareNPS Software
PlatformsSaaS/Web/Cloud, Installed - Windows, Installed - MacSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineOnlineBusiness Hours, Online
CertificationsGDPRGDPR
Data residencyUSUSGlobal

Key differences between ClearlyRated and FeedbackLink

  • Pricing: FeedbackLink starts at $15 /Month. ClearlyRated pricing is not publicly listed.
  • Free trial: FeedbackLink offers a free trial; ClearlyRated does not.
  • User satisfaction: ClearlyRated scores higher with a 4.8-star average.
  • Deployment: ClearlyRated supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; FeedbackLink supports SaaS/Web/Cloud.

Compare ClearlyRated vs FeedbackLink vs Zonka Feedback — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ClearlyRated - NPS Software
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Talk to an expert
FeedbackLink - NPS Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

ClearlyRated

Best for straightforward NPS and feedback with strong analytics and support.

Choose if
  • You need a simple, fast-to-deploy NPS and feedback tool with minimal setup.
  • Your team values detailed visual insights into user feedback steps for decision making.
  • You want responsive customer support to assist with survey implementation and analysis.
Consider alternatives if
  • You require highly customizable survey designs beyond basic templates.
  • Your organization depends on extensive third-party app integrations and connectors.

FeedbackLink

Best for small to medium businesses needing simple, quick NPS feedback collection.

Choose if
  • You want an easy, low-complexity tool to capture NPS data rapidly.
  • Your team focuses on basic customer loyalty insights without advanced analytics.
  • You prefer a straightforward survey process without extensive customization needs.
Consider alternatives if
  • Your company requires highly customizable survey workflows for complex feedback strategies.
  • You need deep integration with CRM and analytics platforms for enterprise-level insights.

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

ClearlyRated: Best for straightforward NPS and feedback with strong analytics and support. FeedbackLink: Best for small to medium businesses needing simple, quick NPS feedback collection.

Description

ClearlyRated NPS Software is a fast, easy to use feedback software that allows to understand customer's rating experience. It provides multi-screen visualizations of detailed insights into ... Read More about ClearlyRated

FeedbackLink is a simple NPS survey and feedback solution for organizations that need to capture Net Promoter Score information, gain insights into customer loyalty and customer ... Read More about FeedbackLink

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback

Entry Level Pricing

  • Not Available
  • Starts from $15
  • Starts from $24 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.6/10

8.5/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

ClearlyRated has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do ClearlyRated, FeedbackLink and Zonka Feedback Compare on Features?

Total Features

11 Features

15 Features

28 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare ClearlyRated, FeedbackLink and Zonka Feedback on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $15
        • $24 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Essential

          • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • 1,000 Online Responses

          Show more +

        • Professional

          • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Growth

          • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Browse all pricing plans

        Pricing Page

        Pricing information not available

        FeedbackLink pricing
        Zonka Feedback pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        Data Encryption

        Data Residency

        🇺🇸 US
        🇺🇸 US

        ClearlyRated vs FeedbackLink User Reviews & Rating Comparison

        User Ratings

        4.1

        (based on 170269 reviews)

        Rating Distribution

        61

        3

        0

        0

        0

        0

        0

        0

        0

        0

        47

        1

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally express high satisfaction with the platform’s ease of use, insightful analytics, and responsive support, while noting some limitations in customization and integrations.

        What buyers like

        • Ease of use
        • Customer support responsiveness
        • Insightful analytics

        Common complaints

        • Limited survey customization
        • Lack of integration options

        Buyer sentiment

        Users appreciate FeedbackLink for its simplicity and ease of use in capturing NPS data but note limitations in customization and analytics.

        What buyers like

        • Ease of use
        • Quick setup
        • Effective basic NPS collection

        Common complaints

        • Limited analytics
        • Lack of customization

        Buyer sentiment

        Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

        What buyers like

        • Ease of use
        • Customizable surveys
        • Offline survey tools

        Common complaints

        • Lack of advanced analytics
        • Limited feedback export options

        Pros and Cons

        • Intuitive and easy-to-use platform with a user-friendly dashboard

        • Quick and responsive customer support

        • Provides detailed analytics and valuable insights for decision making

        • Limited customization options for surveys

        • Lack of variety in marketplace integrations and connectors

        • Ease of capturing NPS data quickly

        • Straightforward feedback collection process

        • Good for basic customer loyalty insights

        • Limited advanced analytics capabilities

        • Lack of extensive customization options

        • Easy to use and clean interface suitable for enterprise products

        • Powerful survey-building features including templates and survey logic

        • Robust API and excellent offline survey tools

        • Lack of application intelligence behind surveys

        • Limitations in downloading all feedback comments in PDF format

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Leroy Merlin

        Leroy Merlin

        SAP

        SAP

        BCG

        BCG

        Media and Screenshots

        Screenshots

        Your Online Profile

        3 Screenshots

        No screenshots available.

        Videos

        No videos available.

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, ClearlyRated or FeedbackLink?
        ClearlyRated edges out the other on user ratings (4.8 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do ClearlyRated and FeedbackLink offer a free trial?
        FeedbackLink offers a free trial. ClearlyRated does not.
        What is the starting price of ClearlyRated vs FeedbackLink?
        ClearlyRated starts at Contact for pricing. FeedbackLink starts at $15 /Month.
        What are the top alternatives to ClearlyRated?
        Top alternatives to ClearlyRated include Zonka Feedback, Retently, FeedbackLink, eNPS, GrowthScore.
        What are the top alternatives to FeedbackLink?
        Top alternatives to FeedbackLink include Zonka Feedback, Promoter Ninja, eNPS, GrowthScore, SoluCX.

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