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Cisco Webex Teams vs Trillian Comparison

Last updated:

Cisco Webex Teams

4.3(2,668 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Cisco WebEx Teams is a premium cloud-based collaboration service that combines the most widely used collaboration tools with the most advanced features in video and voice collaboration. With teams, you can meet in person…

Trillian

Starting at $3.33 /Month

  • Large Enterprises
  • Medium Business

Trillian combines instant messaging and email into one integrated system that's a breeze to use. It lets user effortlessly combine IM and email contacts, and provides a multitude of ways to communicate with them regardle…

Cisco Webex Teams leads on user satisfaction with a 4.3-star rating across 2,668 reviews.

Cisco Webex Teams vs Trillian — at a glance

FeatureCisco Webex TeamsTrillian
Rating4.3 / 5
Reviews2,668
Starting priceContact for pricing$3.33 /Month
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCollaboration SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - WindowsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalGlobal

Key differences between Cisco Webex Teams and Trillian

  • Pricing: Trillian starts at $3.33 /Month. Cisco Webex Teams pricing is not publicly listed.
  • Deployment: Cisco Webex Teams supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows; Trillian supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Cisco Webex Teams vs Trillian — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Collaboration Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Cisco Webex Teams - Collaboration Software
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Trillian - Business Instant Messaging Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Cisco Webex Teams

Best for secure, feature-rich video and team collaboration in medium to large enterprises.

Choose if
  • You need integrated video conferencing, messaging, and screen sharing in one app
  • Your organization prioritizes enterprise-grade security and encrypted communications
  • You manage remote or distributed teams requiring robust collaboration tools
Consider alternatives if
  • You have a small team or need a lightweight, low-bandwidth solution
  • You require extensive customization of status, alerts, or a simpler user experience

Trillian

Best for

Large Enterprises, Medium Business, Small Business

Cisco Webex Teams typically suits Large Enterprises and Medium Business. Trillian tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Cisco WebEx Teams is a premium cloud-based collaboration service that combines the most widely used collaboration tools with the most advanced features in video and voice collaboration. ... Read More about Cisco Webex Teams

Trillian combines instant messaging and email into one integrated system that's a breeze to use. It lets user effortlessly combine IM and email contacts, and provides a multitude of ways to ... Read More about Trillian

Entry Level Pricing

  • Not Available
  • Starts from $3.33 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.8/10

Not Available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Medium BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Trillian has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Cisco Webex Teams and Trillian Compare on Features?

Total Features

10 Features

0 Features

Unique Features

No unique features

No features

Get Quote
Get Quote

Compare Cisco Webex Teams and Trillian on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $3.33 , Billed Yearly

      Pricing Plans

      • Not Available
      • Individual Free

        • 1 user

        • Free Windows, Mac, and Linux desktop clients

        • Free iOS and Android mobile clients

        Show more +

      • Individual Pro

        • 1 user

        • All of the features from Individual Free

        • Access chat history from any device

        Show more +

      • Business

        • 5 user minimum

        • All of the features from Individual Pro

        • Centralized user administration

        Show more +

      • Browse all pricing plans

      Pricing Page

      Cisco Webex Teams pricing
      Trillian pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals

      Platforms Supported

      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Cisco Webex Teams User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      182

      67

      14

      1

      2

      72

      28

      10

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive user sentiment highlights ease of use, robust features, and strong security, tempered by some performance and setup challenges.

      What buyers like

      • Ease of use
      • Feature richness
      • Security and privacy

      Common complaints

      • Audio quality and bandwidth usage
      • Mobile app performance issues

      What buyers like

      • Integrated messaging and email
      • Remote synchronization
      • User-friendly interface

      Common complaints

      • Limited advanced features
      • Basic security options
      • No task management

      Pros and Cons

      • Seamless user interface with smooth mobile performance

      • Comprehensive feature set including video conferencing, messaging, and screen sharing

      • Strong security and privacy features such as encryption

      • Higher than expected internet bandwidth consumption affecting audio quality

      • Occasional lag and performance issues on Android devices

      • Integration of messaging and email simplifies communication.

      • Remote synchronization keeps contacts updated.

      • User-friendly interface encourages adoption.

      • Limited advanced features may not satisfy all needs.

      • Basic security options may be a concern.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      SOR

      SOR

      New Pig

      New Pig

      ProtoCall

      ProtoCall

      Media and Screenshots

      Screenshots

      screenshot

      5 Screenshots

      Group Chat

      5 Screenshots

      Videos

      video-0

      1 Videos

      No videos available.

      Top Alternatives to Cisco Webex Teams and Trillian in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Cisco Webex Teams or Trillian?
      Cisco Webex Teams edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Cisco Webex Teams and Trillian offer a free trial?
      Neither Cisco Webex Teams nor Trillian currently lists a free trial.
      What is the starting price of Cisco Webex Teams vs Trillian?
      Cisco Webex Teams starts at Contact for pricing. Trillian starts at $3.33 /Month.
      What are the top alternatives to Cisco Webex Teams?
      Top alternatives to Cisco Webex Teams include Zoom, Cisco Webex Meetings, ezTalks, Zoho Cliq, ClickUp.
      What are the top alternatives to Trillian?
      Top alternatives to Trillian include Google Chat, HCL Sametime, Output Messenger, Dialog, Office Chat.

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