Cisco Jabber vs Mattermost vs HCL Sametime Comparison
Cisco Jabber
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Cisco Jabber allows business to chat, share files and other collaboration tools like presence, file transfer, video, voice and whiteboards with users on all major communication platforms from a business IM platform. With…
Mattermost
Starting at $3.25 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Mattermost is an open source messaging platform that brings all business communication into one place. More than just chat, Mattermost is built around a modern team communication workflow. It includes integrated video co…
HCL Sametime
Starting at Contact for pricing
- Large Enterprises
- Medium Business
HCL Sametime is a complete collaboration solution built for small and medium businesses that want to nurture their employees' ideas, streamline internal processes, and enhance customer relationships. It's a smart instant…
Cisco Jabber leads on user satisfaction with a 4.2-star rating across 1,506 reviews.
Cisco Jabber vs Mattermost vs HCL Sametime — at a glance
| Feature | Cisco Jabber | Mattermost | HCL Sametime |
|---|---|---|---|
| Rating | 4.2 / 5 | 3.5 / 5 | 3.6 / 5 |
| Reviews | 1,506 | 572 | 234 |
| Starting price | Contact for pricing | $3.25 /User/Month | Contact for pricing |
| Free trial | No | Yes | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Business Instant Messaging Software | Business Instant Messaging Software | Business Instant Messaging Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | Available | — |
| Support modes | Business Hours, Online | Online | Online |
| Certifications | — | — | — |
| Data residency | Global | Global | US |
Key differences between Cisco Jabber and Mattermost
- Pricing: Mattermost starts at $3.25 /User/Month. Cisco Jabber pricing is not publicly listed.
- Free trial: Mattermost offers a free trial; Cisco Jabber does not.
- User satisfaction: Cisco Jabber scores higher with a 4.2-star average.
- Deployment: Cisco Jabber supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Mattermost supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Compare Cisco Jabber vs Mattermost vs HCL Sametime — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Cisco Jabber typically suits Large Enterprises and Medium Business. Mattermost tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Cisco Jabber allows business to chat, share files and other collaboration tools like presence, file transfer, video, voice and whiteboards with users on all major communication platforms ... Read More about Cisco Jabber | Mattermost is an open source messaging platform that brings all business communication into one place. More than just chat, Mattermost is built around a modern team communication workflow. ... Read More about Mattermost | HCL Sametime is a complete collaboration solution built for small and medium businesses that want to nurture their employees' ideas, streamline internal processes, and enhance customer ... Read More about HCL Sametime |
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Get pricing help | Get pricing help | Get pricing help |
Software Demo
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Compare Cisco Jabber, Mattermost and HCL Sametime on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  | Pricing information not available |
Other Details
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No | ✗ No |
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Data Residency | 🌐 Global | 🌐 Global | 🇺🇸 US |
Cisco Jabber vs Mattermost User Reviews & Rating Comparison
User Ratings | 4.2 (based on 1506 reviews) | ||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 1506 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed to positive across 34 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed to positive across 123 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Samsung  SAP  Commonwealth Bank | No Customers information available. |
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Media and Screenshots
Screenshots |  1 Screenshots |  4 Screenshots | No screenshots available. |
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Videos |  2 Videos |  4 Videos |  1 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Cisco Jabber or Mattermost?
- Cisco Jabber edges out the other on user ratings (4.2 vs 3.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Cisco Jabber and Mattermost offer a free trial?
- Mattermost offers a free trial. Cisco Jabber does not.
- What is the starting price of Cisco Jabber vs Mattermost?
- Cisco Jabber starts at Contact for pricing. Mattermost starts at $3.25 /User/Month.
- What are the top alternatives to Cisco Jabber?
- Top alternatives to Cisco Jabber include Cisco Webex Teams, uShare.to, Output Messenger, BBM Enterprise, Trillian.
- What are the top alternatives to Mattermost?
- Top alternatives to Mattermost include mi.team, Rocket.Chat, Glip, Zulip, Output Messenger.