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Compare Chorus vs Voxta

Chorus - Conversation Intelligence Software
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Voxta - Conversation Intelligence Software
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Overview

Description

Chorus is a powerful conversation intelligence platform that empowers companies with the tools to capture and analyse customer interactions on the go. It is equipped with advanced video ... Read More

Introducing Voxta, the ultimate voice assistant solution for call centers and mobile apps. Offering round-the-clock customer service, Voxta engages with customers and reduces wait times and ... Read More

Free Trial Availability
  • No free trial
  • No free trial
User Ratings
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Software Demo

Demo

Voxta has not given any software demo yet

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Features

Total Features

21 Features

15 Features

Unique Features
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      Pricing

      Pricing Option
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          Excellent

          268

          Very Good

          98

          Good

          14

          Poor

          0

          Terible

          0

          No reviews available for the product

          Expert's Review generated by AI

          Chorus is a standout conversation intelligence platform that equips sales teams with the tools to deeply analyze customer interactions and improve performance. Its robust features—like real-time ...Read more

          Voxta has revolutionized our approach to customer service by automating routine interactions and delivering consistent 24/7 support. Its integration with our APIs was smooth, and the multilingual ...Read more

          Pros and Cons
          • Chorus captures and analyzes customer interactions in real-time, providing rich insights that help sales teams understand buyer behavior and improve communication strategies.

          • The platform’s ability to identify business and sales signals ensures that key topics and themes are highlighted automatically, saving time and improving focus on actionable insights.

          • With video conferencing, sales engagement tools, and a dialer built-in, Chorus functions as a unified solution for modern sales teams.

          • Sales managers can provide immediate feedback and training based on live conversations, enhancing team performance and accelerating learning.

          • Although it supports voice and video, the absence of native chat functionality may hinder teams who prefer multichannel communication within one platform.

          • For teams new to conversation intelligence, setting up and fully leveraging all features of Chorus might require significant onboarding and training.

          • Voxta delivers uninterrupted service by functioning around the clock, significantly enhancing customer satisfaction and ensuring queries are addressed at any time.

          • With support for English and Indian languages, Voxta enables personalized communication across diverse user bases, making it ideal for regional markets.

          • The platform integrates effortlessly with client APIs, allowing for a smooth transition into existing infrastructures without major development overhead.

          • By handling frequently asked questions and basic issues autonomously, Voxta reduces the burden on human agents and improves resolution speed.

          • Deep customizations might require more technical intervention, which could be a barrier for smaller teams or those without dedicated IT support.

          • While basic functions are easy to implement, unlocking the platform’s full potential may require training or onboarding time

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Zoom

          Zoom

          Mongodb

          Mongodb

          Bill.com

          Bill.com

          No Customers information available.

          Media and Screenshots

          Screenshots
          Install Chorus iFrame

          1 Screenshots

          Voxta

          3 Screenshots

          Videos
          video-0

          1 Videos

          No videos available.

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Chorus nor Voxta offers a free trial.

          Chorus is designed for Large Enterprises, Medium Business and Small Business.

          Voxta is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both Chorus and Voxta are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to Chorus includes Conversica, Konverse AI, Conversational AI Bot, Refract, q&ai Technologies, VoiceLab, Convin, ExecVision and Gong.

          Some top alternatives to Voxta includes GenieTalk.ai, NordPass, Dialpad Contact Center, VoiceIQ, PolyAI, Floatbot, Convin, Avoma and Gong.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].