ChatWork vs CometChat Comparison
ChatWork
Starting at Contact for pricing
- Large Enterprises
- Medium Business
ChatWork is simple, fast and comprehensive business instant messaging software which enables communication between worker to worker, worker to customer, customer to worker. Workflow is made simpler by ChatWork which empo…
CometChat
Starting at $149 /Month
- Large Enterprises
- Medium Business
CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst co-workers using mobile phones, desk t…
ChatWork vs CometChat — at a glance
| Feature | ChatWork | CometChat |
|---|---|---|
| Rating | 4.5 / 5 | 4.5 / 5 |
| Reviews | 46 | 204 |
| Starting price | Contact for pricing | $149 /Month |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Business Instant Messaging Software | Cloud Communication Platforms |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | Available |
| Support modes | Online | Business Hours, Online |
| Certifications | GDPR | SOC 2, HIPAA, GDPR |
| Data residency | Global | Global |
Key differences between ChatWork and CometChat
- Pricing: CometChat starts at $149 /Month. ChatWork pricing is not publicly listed.
- Deployment: ChatWork supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; CometChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
ChatWork vs CometChat — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for small to medium teams needing fast, simple business messaging and task logging.
- You want a straightforward, low-complexity messaging tool for internal and customer communication.
- Your team benefits from quick task acceptance and activity logging via messages.
- You operate a small or medium-sized business without need for complex workflows.
- Your company requires highly customizable or enterprise-grade workflow automation.
- You need advanced project management features or detailed pricing transparency.
Best for simple, cross-platform communication in small to medium businesses.
- You need a straightforward, easy-to-use communication tool for teams under 1000 employees.
- Your business requires unified voice, text, and data messaging across mobile and desktop devices.
- You want a sleek interface that supports remote workforce and internal collaboration seamlessly.
- Your organization demands extensive customization and advanced integration capabilities.
- You require on-premise deployment or fully transparent, predictable pricing models.
ChatWork: Best for small to medium teams needing fast, simple business messaging and task logging. CometChat: Best for simple, cross-platform communication in small to medium businesses.
Description | ChatWork is simple, fast and comprehensive business instant messaging software which enables communication between worker to worker, worker to customer, customer to worker. Workflow is made ... Read More about ChatWork | CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst ... Read More about CometChat |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | 11-500 employees501-1000 employees |
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Software Demo
Demo |
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Compare ChatWork and CometChat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | ✗ No | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
ChatWork User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users appreciate ChatWork's simplicity and speed for business messaging but note limited advanced features and unclear pricing. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate CometChat's ease of use and cross-platform capabilities but note concerns about pricing transparency and limited advanced features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  1 Screenshots | No screenshots available. |
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Videos |  2 Videos |  1 Videos |
Top Alternatives to ChatWork and CometChat in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ChatWork or CometChat?
- ChatWork and CometChat are closely matched with equal user ratings of 4.5. The right choice depends on your team size, budget, and specific Cloud Communication Platforms needs.
- Do ChatWork and CometChat offer a free trial?
- Neither ChatWork nor CometChat currently lists a free trial.
- What is the starting price of ChatWork vs CometChat?
- ChatWork starts at Contact for pricing. CometChat starts at $149 /Month.
- What are the top alternatives to ChatWork?
- Top alternatives to ChatWork include Slack, Glip, Google Chat, uShare.to, Hibox.
- What are the top alternatives to CometChat?
- Top alternatives to CometChat include Rocket.Chat, ChatCamp, MessageBird, MQTTCHAT, SendBird.