NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Spotsaas logo

Chatdesk Teams vs Tiledesk vs ZoomInfo Chat Comparison

Last updated:

Chatdesk Teams

5.0(4 reviews)

Starting at $99 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Chatdesk Teams is a comprehensive chat support platform from Superfans. Its machine learning algorithms analyse previous support messages for better customer experience and to cultivate an ever-evolving and on-brand know…

Tiledesk

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Chatbot Design Studio is a platform that empowers anyone to create AI-powered chatbots and AI agents using drag-and-drop technology. With this platform, you can design AI agents, train them on your specific data, and let…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Chatdesk Teams leads on user satisfaction with a 5.0-star rating across 4 reviews.

Chatdesk Teams vs Tiledesk vs ZoomInfo Chat — at a glance

FeatureChatdesk TeamsTiledeskZoomInfo Chat
Rating5.0 / 5
Reviews4
Starting price$99 /MonthContact for pricingContact for pricing
Free trial Yes Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyUSGlobalUS

Key differences between Chatdesk Teams and Tiledesk

  • Pricing: Chatdesk Teams starts at $99 /Month. Tiledesk pricing is not publicly listed.
  • Deployment: Chatdesk Teams supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Tiledesk supports SaaS/Web/Cloud.

Compare Chatdesk Teams vs Tiledesk vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Chatdesk Teams - Live Chat Software
Talk to an expert
Talk to an expert
Tiledesk - Live Chat Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Chatdesk Teams vs Tiledesk vs ZoomInfo Chat comparison

Get the full side-by-side as a PDF — these picks plus the top Live Chat Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Biggest differences

Start here before you go deeper into features.

Chatdesk Teams

Best for

Large Enterprises, Medium Business, Small Business

Tiledesk

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Chatdesk Teams typically suits Large Enterprises and Medium Business. Tiledesk tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Chatdesk Teams is a comprehensive chat support platform from Superfans. Its machine learning algorithms analyse previous support messages for better customer experience and to cultivate an ... Read More about Chatdesk Teams

Chatbot Design Studio is a platform that empowers anyone to create AI-powered chatbots and AI agents using drag-and-drop technology. With this platform, you can design AI agents, train them ... Read More about Tiledesk

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $99
  • Not Available
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial

SpotScore

What's this? ↗

7.5/10

7.7/10

8.2/10

User Ratings

Based on verified Spotsaas reviews
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Chatdesk Teams has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get shortlist help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Chatdesk Teams, Tiledesk and ZoomInfo Chat Compare on Features?

Total Features

1 Features

121 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Chatdesk Teams, Tiledesk and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $99
        • Not Available
        • Not Available

        Pricing Plans

        • Not Available
        • SANDBOX

          Free

          • 1 user included

          • 200 conversations per month

          • 2 AI Agents

          Show more +

        • BASIC

          € 15/month

          • 1 user included

          • 800 conversations per month

          • 5 AI Agents

          Show more +

        • PREMIUM

          € 100/month

          • 2 users included

          • 3,000 conversations per month

          • 20 AI Agents

          Show more +

        • Browse all pricing plans
        • Not Available

        Pricing Page

        Chatdesk Teams pricing
        Tiledesk pricing
        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🇺🇸 US
        🌐 Global

        Chatdesk Teams vs Tiledesk User Reviews & Rating Comparison

        User Ratings

        5

        (based on 4 reviews)

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        0

        0

        0

        0

        0

        10

        1

        1

        0

        0

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 4 reviews, with consistently positive feedback.

        What buyers like

        • Machine learning optimization
        • Multi-platform integration
        • Brand voice consistency

        Common complaints

        • Complex setup process
        • Requires ongoing training
        • Limited customization options

        What buyers like

        • AI-powered chatbot creation
        • Drag-and-drop interface
        • Customizable AI agents

        Common complaints

        • Steep learning curve for beginners
        • Limited pre-built templates
        • Requires technical knowledge for advanced features

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Machine learning improves response accuracy over time.

        • Integrates with popular social media platforms for broader reach.

        • Ensures brand voice consistency across all communications.

        • Setup can be time-consuming and complex.

        • Ongoing training is necessary for optimal performance.

        • User-friendly design allows for quick chatbot creation.

        • Custom training enhances the chatbot's effectiveness.

        • Scalability supports growing customer service needs.

        • Beginners may find the platform challenging.

        • Limited templates may require more customization.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Chatdesk Teams, Tiledesk, or ZoomInfo Chat? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        List of Customers

        Customers

        Andie

        Andie

        Whistle

        Whistle

        Prose

        Prose

        Allianz Insurance

        Allianz Insurance

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        Tiledesk

        4 Screenshots

        Videos

        No videos available.

        video-0

        4 Videos

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Compare similar software options

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Chatdesk Teams or Tiledesk?
        Chatdesk Teams edges out the other on user ratings (5.0 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Chatdesk Teams and Tiledesk offer a free trial?
        Yes, both Chatdesk Teams and Tiledesk offer a free trial.
        What is the starting price of Chatdesk Teams vs Tiledesk?
        Chatdesk Teams starts at $99 /Month. Tiledesk starts at Contact for pricing.
        What are the top alternatives to Chatdesk Teams?
        Top alternatives to Chatdesk Teams include ZoomInfo Chat, LiveAgent, LiveChat, Crisp, DeskMoz.
        What are the top alternatives to Tiledesk?
        Top alternatives to Tiledesk include ZoomInfo Chat, LiveAgent, ChatBot, LiveChat, Crisp.