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Compare Channels vs PubNub vs CometChat

Channels - Contact Center Operations Software
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PubNub - Cloud Communication Platforms
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Overview

Description

Channels is revolutionizing the contact center with a suite of workforce management and customer engagement products designed to improve operational and customer service excellence. ... Read More

Pubnub is a global, real time Data Stream Network (DSN) service that enables device-to-device communications such as messaging and remote control of mobile applications. Our super-fast, ... Read More

Entry Level Pricing
  • Starts from $15 , Billed Yearly
  • Starts from $49
Free Trial Availability
  • Free Trial available
User Ratings

4.5

(14)

4.5

(17)
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Software Demo

Demo

Channels has not given any software demo yet

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Pricing

Pricing Option
      Starting From
      • $15 , Billed Yearly
      • $49
      Pricing Plans
      • LITE

        • Free incoming calls

        • Free phone number

        • 2 call distribution rules

        Show more +

      • BASIC

        • Free incoming calls

        • Free phone number

        • All call distribution rules

        Show more +

      • PRO

        • Free incoming calls

        • Free phone number

        • All call distribution rules

        Show more +

      • Not Available

      Other Details

      Organization Types supported
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      Platforms Supported
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      10

      Very Good

      4

      Good

      0

      Poor

      0

      Terible

      0

      Excellent

      4

      Very Good

      1

      Good

      0

      Poor

      0

      Terible

      0

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      Customers

      Customers

      No Customers information available.

      match

      match

      TRUNK CLUB

      TRUNK CLUB

      PELOTON

      PELOTON

      Media and Screenshots

      Screenshots

      No screenshots available.

      PubNub screenshot

      2 Screenshots

      Videos

      No videos available.

      video-0

      1 Videos

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      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both Channels and PubNub offer a Free Trial.

      Channels is designed for Large Enterprises, Medium Business and Small Business.

      PubNub is designed for Large Enterprises, Medium Business and Small Business.

      Pricing for Channels Starts at $15/User/Month when Billed Yearly whereas for PubNub Starts at $49/Month.

      Some top alternatives to Channels includes HoduCC, ChaseData, Call Center Studio, Dialpad Contact Center, VCC Live, Callision, ice Contact Center, Vonage Contact Center, RingCentral Contact Center and CloudCall.

      Some top alternatives to PubNub includes CometChat, Pusher Channels, Socket.IO, Plivo, Twilio Flex, MessageBird, SendBird, Infobip, SMS.to, ZEGOCLOUD and Messenger Communication Platform.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].