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CallView 360 vs Phonexa Comparison

Last updated:

CallView 360

4.8(4 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

CallView 360 is inbound call tracking software that uses acoustical analysis algorithms to detect, count, and report on incoming inbound calls. It is a computer telephony integration add-on module for a call center solut…

Phonexa

4.4(180 reviews)

Starting at $100 /Month

  • Large Enterprises
  • Medium Business

Phonexa is a simple and affordable inbound call tracking solution for small businesses and agencies. It tracks every inbound call that comes into business, which phone number it's coming from, the length and time of the…

CallView 360 leads on user satisfaction with a 4.8-star rating across 4 reviews.

Spotsaas Analysis

CallView 360Phonexa

The core difference between CallView 360 and Phonexa lies in CallView 360's specialized integration with Microsoft Dynamics CRM for call tracking, making it ideal for medium to large call centers. In contrast, Phonexa is a more general call tracking solution suitable for various businesses seeking a straightforward pricing model.

- Best for medium to large call centers - Deep integration with Microsoft Dynamics CRM - Provides detailed inbound call data - Includes caller ID and call metadata - Ideal for businesses focused on call tracking - Notable for its comprehensive reporting features

- General call tracking solution - Simple pricing structure at $100 - Suitable for various business sizes - Offers basic call analytics - User-friendly interface - Good for businesses looking for cost-effective options

CallView 360 vs Phonexa — at a glance

FeatureCallView 360Phonexa
Rating4.8 / 54.4 / 5
Reviews4180
Starting priceContact for pricing$100 /Month
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryInbound Call Tracking SoftwareInbound Call Tracking Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Online
Data residencyUSUS

Key differences between CallView 360 and Phonexa

  • Pricing: Phonexa starts at $100 /Month. CallView 360 pricing is not publicly listed.
  • User satisfaction: CallView 360 scores higher with a 4.8-star average.
  • Deployment: CallView 360 supports SaaS/Web/Cloud; Phonexa supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

CallView 360 vs Phonexa — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Inbound Call Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

CallView 360 - Inbound Call Tracking Software
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Talk to an expert
Phonexa - Inbound Call Tracking Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

CallView 360

Best for call centers needing deep Microsoft Dynamics CRM call tracking integration.

Choose if
  • You operate a medium to large call center using Microsoft Dynamics CRM.
  • You require detailed inbound call data including caller ID and call metadata.
  • You need accurate call detection powered by acoustical analysis algorithms.
Consider alternatives if
  • Your organization does not use Microsoft Dynamics CRM as your CRM platform.
  • You are a small business without dedicated call center infrastructure or technical resources.

Phonexa

Best for

Large Enterprises, Medium Business, Small Business

CallView 360 typically suits Large Enterprises and Medium Business. Phonexa tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

CallView 360 is inbound call tracking software that uses acoustical analysis algorithms to detect, count, and report on incoming inbound calls. It is a computer telephony integration add-on ... Read More about CallView 360

Phonexa is a simple and affordable inbound call tracking solution for small businesses and agencies. It tracks every inbound call that comes into business, which phone number it's coming ... Read More about Phonexa

Entry Level Pricing

  • Not Available
  • Starts from $100

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.8

(4)

Best Company Size

Medium BusinessLarge Enterprises
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How do CallView 360 and Phonexa Compare on Features?

Total Features

2 Features

7 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare CallView 360 and Phonexa on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $100

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      Phonexa pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals
      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      Data Residency

      🇺🇸 US
      🇺🇸 US

      CallView 360 User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      3

      0

      0

      0

      0

      78

      2

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users rate CallView 360 highly for its integration and call tracking accuracy but feedback is limited due to few reviews.

      What buyers like

      • Integration with Microsoft Dynamics CRM
      • Call tracking accuracy
      • Detailed call reporting

      Common complaints

      • Limited user feedback
      • Lack of pricing transparency

      Buyer sentiment

      Buyer sentiment is positive across 80 reviews, with strong overall satisfaction.

      What buyers like

      • Affordable for small businesses
      • Integrates with Google Analytics
      • Tracks call metrics

      Common complaints

      • Limited advanced features
      • May lack scalability
      • Basic reporting options

      Pros and Cons

      • Deep integration with Microsoft Dynamics CRM

      • Detailed call tracking including caller ID and call metadata

      • Accurate inbound call detection using acoustical analysis

      • Limited to users of Microsoft Dynamics CRM

      • Pricing is quotation based and not publicly available

      • Cost-effective for small operations

      • Seamless integration with existing tools

      • Comprehensive call tracking capabilities

      • May not scale well for larger businesses

      • Limited customization options

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used CallView 360 or Phonexa? Tell buyers what actually differs.

      Media and Screenshots

      Videos

      video-0

      1 Videos

      video-0

      4 Videos

      Top Alternatives to CallView 360 and Phonexa in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, CallView 360 or Phonexa?
      CallView 360 edges out the other on user ratings (4.8 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do CallView 360 and Phonexa offer a free trial?
      Neither CallView 360 nor Phonexa currently lists a free trial.
      What is the starting price of CallView 360 vs Phonexa?
      CallView 360 starts at Contact for pricing. Phonexa starts at $100 /Month.
      What are the top alternatives to CallView 360?
      Top alternatives to CallView 360 include ResponseTap, AvidTrak, Calltracks, calltrak, TeleCapture.
      What are the top alternatives to Phonexa?
      Top alternatives to Phonexa include CallRail, ResponseTap, Calltracks, CallView 360, calltrak.