CallView 360 vs CallAction Comparison
CallView 360
Starting at Contact for pricing
- Large Enterprises
- Medium Business
CallView 360 is inbound call tracking software that uses acoustical analysis algorithms to detect, count, and report on incoming inbound calls. It is a computer telephony integration add-on module for a call center solut…
CallAction
Starting at $139 /Month
- Free Trial
- Large Enterprises
- Medium Business
CallAction is issue based inbound call tracking software for businesses that want to grow their inbound sales and shorten sales cycles. This cloud-based software tracks caller information, and stores it for later analysi…
CallAction leads on user satisfaction with a 5.0-star rating across 24 reviews.
SpotSaaS Analysis
CallView 360CallAction
The core difference between CallView 360 and CallAction lies in their focus; CallView 360 excels in integrating with Microsoft Dynamics CRM for comprehensive call tracking, while CallAction is tailored for inbound sales teams seeking detailed caller insights to enhance sales performance. Ideal buyers for CallView 360 are medium to large call centers using Microsoft Dynamics CRM, whereas CallAction is best suited for inbound sales teams aiming to improve their caller tracking and insights.
- Best for call centers needing Microsoft Dynamics CRM integration - Provides detailed inbound call data - Ideal for medium to large businesses - Focuses on caller ID and metadata - Enhances operational efficiency - No listed pricing
- Best for inbound sales teams - Offers detailed caller insights - Helps boost sales performance - Tracks caller origin and repeat customer status - Suitable for medium to large businesses - Priced at $139
CallView 360 vs CallAction — at a glance
| Feature | CallView 360 | CallAction |
|---|---|---|
| Rating | 4.8 / 5 | 5.0 / 5 |
| Reviews | 4 | 24 |
| Starting price | Contact for pricing | $139 /Month |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Inbound Call Tracking Software | Inbound Call Tracking Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | Business Hours, Online | Business Hours, Online |
| Data residency | US | US |
Key differences between CallView 360 and CallAction
- Pricing: CallAction starts at $139 /Month. CallView 360 pricing is not publicly listed.
- Free trial: CallAction offers a free trial; CallView 360 does not.
- User satisfaction: CallAction scores higher with a 5.0-star average.
- Deployment: CallView 360 supports SaaS/Web/Cloud; CallAction supports SaaS/Web/Cloud.
CallView 360 vs CallAction — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Inbound Call Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for call centers needing deep Microsoft Dynamics CRM call tracking integration.
- You operate a medium to large call center using Microsoft Dynamics CRM.
- You require detailed inbound call data including caller ID and call metadata.
- You need accurate call detection powered by acoustical analysis algorithms.
- Your organization does not use Microsoft Dynamics CRM as your CRM platform.
- You are a small business without dedicated call center infrastructure or technical resources.
Best for inbound sales teams needing detailed caller insights and tracking.
- You require accurate tracking of inbound caller information to boost sales.
- Your team needs insights on caller origin and repeat customer status.
- You want cloud-based software accessible for remote sales and marketing teams.
- Your business has little or no inbound call volume to track.
- You need outbound call tracking capabilities alongside inbound tracking.
CallView 360: Best for call centers needing deep Microsoft Dynamics CRM call tracking integration. CallAction: Best for inbound sales teams needing detailed caller insights and tracking.
Description | CallView 360 is inbound call tracking software that uses acoustical analysis algorithms to detect, count, and report on incoming inbound calls. It is a computer telephony integration add-on ... Read More about CallView 360 | CallAction is issue based inbound call tracking software for businesses that want to grow their inbound sales and shorten sales cycles. This cloud-based software tracks caller information, ... Read More about CallAction |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Medium BusinessLarge Enterprises | Medium BusinessLarge Enterprises |
Get pricing help | Get pricing help |
Software Demo
Demo |
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Compare CallView 360 and CallAction on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |
Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
Data Residency | 🇺🇸 US | 🇺🇸 US |
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CallView 360 User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users rate CallView 360 highly for its integration and call tracking accuracy but feedback is limited due to few reviews. What buyers like
Common complaints
| Buyer sentiment Users rate CallAction highly for its effective inbound call tracking and insightful caller data, though detailed user feedback is limited. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots | No screenshots available. |  1 Screenshots |
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Videos |  1 Videos |  3 Videos |
Top Alternatives to CallView 360 and CallAction in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, CallView 360 or CallAction?
- CallAction edges out the other on user ratings (5.0 vs 4.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do CallView 360 and CallAction offer a free trial?
- CallAction offers a free trial. CallView 360 does not.
- What is the starting price of CallView 360 vs CallAction?
- CallView 360 starts at Contact for pricing. CallAction starts at $139 /Month.
- What are the top alternatives to CallView 360?
- Top alternatives to CallView 360 include ResponseTap, AvidTrak, Calltracks, calltrak, TeleCapture.
- What are the top alternatives to CallAction?
- Top alternatives to CallAction include iSalesCRM, Truly, AvidTrak, CallView 360, Outleads.