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Call Loop vs Zipwhip vs CometChat Comparison

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Call Loop

3.7(97 reviews)

Starting at $25 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Loop is a easy and most powerful SMS marketing platform. Sign up for a free Loop account, select contacts, and begin sending personalized messages today. The Call Loop API makes it easy to access SMS service from the web…

Zipwhip

3.9(145 reviews)

Starting at $35 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Zipwhip is a cloud communication platform for businesses. With Zipwhip, businesses send and receive text messages from a computer using their existing internet connection. Zipwhip is an effective way to communicate with…

CometChat

4.5(204 reviews)

Starting at $149 /Month

  • Large Enterprises
  • Medium Business

CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst co-workers using mobile phones, desk t…

Zipwhip leads on user satisfaction with a 3.9-star rating across 145 reviews.

Call Loop vs Zipwhip vs CometChat — at a glance

FeatureCall LoopZipwhipCometChat
Rating3.7 / 53.9 / 54.5 / 5
Reviews97145204
Starting price$25 /Month$35 /Month$149 /Month
Free trial Yes Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySMS Marketing SoftwareCloud Communication PlatformsCloud Communication Platforms
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesBusiness Hours, OnlineBusiness HoursBusiness Hours, Online
CertificationsGDPRSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPR
Data residencyUSUSGlobal

Key differences between Call Loop and Zipwhip

  • Pricing: Call Loop starts at $25 /Month, while Zipwhip starts at $35 /Month.
  • User satisfaction: Zipwhip scores higher with a 3.9-star average.
  • Deployment: Call Loop supports SaaS/Web/Cloud; Zipwhip supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Call Loop vs Zipwhip vs CometChat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most SMS Marketing Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Call Loop - SMS Marketing Software
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Talk to an expert
Zipwhip - Cloud Communication Platforms
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Call Loop

Best for

Large Enterprises, Medium Business, Small Business

Zipwhip

Best for

Large Enterprises, Medium Business, Small Business

CometChat

Best for simple, cross-platform communication in small to medium businesses.

Choose if
  • You need a straightforward, easy-to-use communication tool for teams under 1000 employees.
  • Your business requires unified voice, text, and data messaging across mobile and desktop devices.
  • You want a sleek interface that supports remote workforce and internal collaboration seamlessly.
Consider alternatives if
  • Your organization demands extensive customization and advanced integration capabilities.
  • You require on-premise deployment or fully transparent, predictable pricing models.

Call Loop typically suits Large Enterprises and Medium Business. Zipwhip tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Loop is a easy and most powerful SMS marketing platform. Sign up for a free Loop account, select contacts, and begin sending personalized messages today. The Call Loop API makes it easy to ... Read More about Call Loop

Zipwhip is a cloud communication platform for businesses. With Zipwhip, businesses send and receive text messages from a computer using their existing internet connection. Zipwhip is an ... Read More about Zipwhip

CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst ... Read More about CometChat

Entry Level Pricing

  • Starts from $25 , Billed Yearly
  • Starts from $35
  • Starts from $149

Free Trial Availability

  • Free Trial available
  • No free trial

User Ratings

Based on verified Spotsaas reviews

3.7

(97)

Best Company Size

11-500 employees501-1000 employees
Get pricing help
Get pricing help

Software Demo

Demo

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Compare Call Loop, Zipwhip and CometChat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $25 , Billed Yearly
        • $35
        • $149

        Pricing Plans

        • Pay As You Go

          • Message Credits: 25 Free Credits!

          • Text-to-Join Keywords: 1 Demo Keyword

          • Additional Purchases: 5¢/message or $15/keyword/month

        • Basic

          • Message Credits: 3,000

          • Text-to-Join Keywords: 1 Custom Keyword

          • Additional Purchases: 5¢/message or $15/keyword/month

        • Pro

          • Message Credits: 1,000

          • Text-to-Join Keywords: 2 Custom Keyword

          • Additional Purchases: 4.5¢/message or $15/keyword/month

        • Browse all pricing plans
        • Not Available
        • Not Available

        Pricing Page

        Call Loop pricing
        Zipwhip pricing
        CometChat pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Call Loop vs Zipwhip User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        4

        16

        0

        0

        0

        57

        6

        2

        0

        2

        96

        7

        0

        0

        15

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is mixed to positive across 20 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Personalized messaging
        • Easy API access
        • Free account option

        Common complaints

        • Limited integrations
        • Basic reporting features
        • No advanced automation

        Buyer sentiment

        Buyer sentiment is mixed to positive across 67 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Easy SMS communication
        • Tracks engagement metrics
        • Compatible across devices

        Common complaints

        • Limited features beyond SMS
        • Not suitable for complex communication needs
        • May lack advanced integrations

        Buyer sentiment

        Users generally appreciate CometChat's ease of use and cross-platform capabilities but note concerns about pricing transparency and limited advanced features.

        What buyers like

        • Ease of use
        • Cross-platform support
        • Clean user interface

        Common complaints

        • Pricing transparency
        • Limited advanced features

        Pros and Cons

        • Personalized messaging enhances customer engagement.

        • API access allows for seamless integration with other tools.

        • User-friendly interface simplifies campaign management.

        • Limited integrations may restrict functionality.

        • Basic reporting may not meet all needs.

        • Simplifies SMS communication for businesses

        • Tracks engagement metrics effectively

        • Compatible with all devices for ease of use

        • Limited features beyond SMS communication

        • Not suitable for complex communication needs

        • Sleek and simple user interface

        • Supports voice, text messaging, and data transfers

        • Cross-platform compatibility (mobile and desktop)

        • Limited information on advanced features and integrations

        • Pricing details are not fully transparent

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        Neighborhood Credit Union

        Neighborhood Credit Union

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        Product screenshot

        1 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Call Loop or Zipwhip?
        Zipwhip edges out the other on user ratings (3.9 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Call Loop and Zipwhip offer a free trial?
        Yes, both Call Loop and Zipwhip offer a free trial.
        What is the starting price of Call Loop vs Zipwhip?
        Call Loop starts at $25 /Month. Zipwhip starts at $35 /Month.
        What are the top alternatives to Call Loop?
        Top alternatives to Call Loop include CircleLoop, Sendloop, SMS Gateway Hub, MOBtexting, CallFire.
        What are the top alternatives to Zipwhip?
        Top alternatives to Zipwhip include CometChat, Podium, MOBtexting, SimpleTexting, Twilio Flex.

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