C2 ATOM vs Ivanti Service Manager Comparison
C2 ATOM
Starting at $50 /User/Month
- Large Enterprises
- Medium Business
C2 is a quick, easy to deploy service desk solution that offers cost-effective support for business. Offering a complete view of all the service requests that are being managed and monitored in one place, it means user c…
Ivanti Service Manager
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
Ivanti Service Manager is a cloud-based ITIL-ready service desk solution that delivers what IT organizations most want out of their service desk—the ability to increase the effectiveness of IT service management teams. I…
C2 ATOM leads on user satisfaction with a 4.3-star rating across 53 reviews.
SpotSaaS Analysis
C2 ATOMIvanti Service Manager
The core difference between C2 ATOM and Ivanti Service Manager lies in their pricing structure, with C2 ATOM clearly listed at $50, while Ivanti's pricing is unspecified. C2 ATOM is ideal for budget-conscious businesses seeking straightforward service management, while Ivanti Service Manager may appeal to organizations that prioritize comprehensive service management features without a clear price point.
- Priced at $50 - Focuses on service management - Suitable for budget-conscious buyers - Features not explicitly listed - Company size applicability not defined - Best for straightforward service needs
- Pricing not specified - Comprehensive service management solution - Ideal for organizations seeking robust features - Company size applicability not defined - Best for complex service management needs - Features not explicitly listed
C2 ATOM vs Ivanti Service Manager — at a glance
| Feature | C2 ATOM | Ivanti Service Manager |
|---|---|---|
| Rating | 4.3 / 5 | 3.8 / 5 |
| Reviews | 53 | 386 |
| Starting price | $50 /User/Month | Contact for pricing |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Service Desk Software | Service Desk Software |
| Platforms | SaaS/Web/Cloud, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | Online | Online |
| Certifications | — | SOC 2 |
| Data residency | US | Global |
Key differences between C2 ATOM and Ivanti Service Manager
- Pricing: C2 ATOM starts at $50 /User/Month. Ivanti Service Manager pricing is not publicly listed.
- Free trial: Ivanti Service Manager offers a free trial; C2 ATOM does not.
- User satisfaction: C2 ATOM scores higher with a 4.3-star average.
- Deployment: C2 ATOM supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; Ivanti Service Manager supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
C2 ATOM vs Ivanti Service Manager — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Service Desk Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
C2 ATOM typically suits Large Enterprises and Medium Business. Ivanti Service Manager tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | C2 is a quick, easy to deploy service desk solution that offers cost-effective support for business. Offering a complete view of all the service requests that are being managed and ... Read More about C2 ATOM | Ivanti Service Manager is a cloud-based ITIL-ready service desk solution that delivers what IT organizations most want out of their service desk—the ability to increase the effectiveness of ... Read More about Ivanti Service Manager |
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Entry Level Pricing |
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User RatingsBased on verified Spotsaas reviews | ||
Get pricing help | Get pricing help |
Software Demo
Demo |
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Compare C2 ATOM and Ivanti Service Manager on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | ![]() | Pricing information not available |
Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | — | ✗ No |
Data Residency | 🇺🇸 US | 🌐 Global |
C2 ATOM User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 27 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed to positive across 171 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. | ![]() Total Wine and More ![]() SinClair Community College ![]() AdventistHealth |
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Media and Screenshots
Screenshots | ![]() 3 Screenshots | ![]() 2 Screenshots |
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Videos | ![]() 4 Videos | ![]() 2 Videos |
Top Alternatives to C2 ATOM and Ivanti Service Manager in 2026
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, C2 ATOM or Ivanti Service Manager?
- C2 ATOM edges out the other on user ratings (4.3 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do C2 ATOM and Ivanti Service Manager offer a free trial?
- Ivanti Service Manager offers a free trial. C2 ATOM does not.
- What is the starting price of C2 ATOM vs Ivanti Service Manager?
- C2 ATOM starts at $50 /User/Month. Ivanti Service Manager starts at Contact for pricing.
- What are the top alternatives to C2 ATOM?
- Top alternatives to C2 ATOM include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk.
- What are the top alternatives to Ivanti Service Manager?
- Top alternatives to Ivanti Service Manager include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Vivantio.









