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Compare Bright Pattern vs Knowlarity vs Nextiva

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Overview

Description

The Bright Pattern call center software solution offers a simple, easy-to-use interface that provides you with the functionality needed to handle all of your day to day business needs. ... Read More

Knowlarity’s cloud-based solutions offer a secure, flexible, and automated platform that aids in digitizing a distributed workforce to run businesses across geographical boundaries. Deliver ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

9.2/10

8.7/10

User Ratings

4.5

(79)

3.7

(17)
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Software Demo

Demo

Features

Total Features

10 Features

7 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • Not Available
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          80

          Very Good

          8

          Good

          6

          Poor

          1

          Terible

          0

          Excellent

          20

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Bright Pattern stands out as a powerful omnichannel platform solution, praised for its user-friendly interface and seamless setup process. Customers appreciate the excellent support provided, ...Read more

          Super Receptionist has garnered strong positive feedback over the past 12 months, with users praising its seamless integration with Hubspot and feature-rich capabilities for call center and ...Read more

          Pros and Cons
          • User-friendly program with easy setup and quick issue resolution by the support team.

          • Excellent support during and post-implementation, with a high level of investment and attention to detail.

          • Fantastic call center telephony system with a variety of options for managing customer contacts.

          • Great automation potential in voice and chat scenarios, offering high flexibility and control.

          • Limited integrations and customizations, making it complex for newcomers without adequate support.

          • Limited selection in the Marketplace for additional apps and connectors, hindering access to advanced functionalities.

          • Integration with HubSpot for seamless operations.

          • User-friendly interface for easy navigation.

          • Efficient bulk SMS feature along with detailed call reports.

          • Smooth setup process and quick IVR configuration.

          • Limited marketplace options for advanced functionalities and app integrations.

          • Complex features can be overwhelming for new users without adequate support.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Hitachi

          Hitachi

          Canary

          Canary

          melco

          melco

          Reliance Foundation

          Reliance Foundation

          Cushman

          Cushman

          Fortis

          Fortis

          Media and Screenshots

          Screenshots
          Agent Desktop

          1 Screenshots

          Charts

          1 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Knowlarity offers Free Trial, but Bright Pattern does not.

          Bright Pattern is designed for Large Enterprises, Medium Business and Small Business.

          Knowlarity is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both Bright Pattern and Knowlarity are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to Bright Pattern includes Nextiva, FIVE CRM, XCALLY, HoduCC, Call Center Studio, Truly, Genesys PureEngage, Vonage Contact Center, Genesys PureConnect, RingCentral Contact Center and Whelp.

          Some top alternatives to Knowlarity includes Nextiva, XCALLY, Exotel, Call Center Studio, VCC Live, Ozonetel CloudAgent, Callision, VoiceIQ, Vonage Contact Center and RingCentral Contact Center.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].