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Braze vs Miss CRM vs Bigin by Zoho CRM Comparison

Last updated:

Braze

4.5(280 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Braze is a fully managed marketing automation platform that combines the power of data-driven lifecycle email and SMS campaigns with real-time analytics so companies can see who's doing what on their website. Braze's sim…

Miss CRM

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

Miss CRM is an innovative Customer Relationship Management (CRM) application that empowers businesses to stay on top of their leads' information, enhance client service and satisfaction, and improve customer retention. G…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Braze leads on user satisfaction with a 4.5-star rating across 280 reviews.

Braze vs Miss CRM vs Bigin by Zoho CRM — at a glance

FeatureBrazeMiss CRMBigin by Zoho CRM
Rating4.5 / 54.3 / 5
Reviews280119
Starting priceContact for pricingContact for pricing$7 /User/Month
Free trial No No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium BusinessSmall Business
CategoryMarketing Automation SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - AndroidSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), Business HoursOnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyGlobalUSGlobal

Key differences between Braze and Miss CRM

  • Target audience: Braze is built for Large Enterprises and Medium Business, while Miss CRM targets Individuals and Large Enterprises.
  • Deployment: Braze supports SaaS/Web/Cloud; Miss CRM supports SaaS/Web/Cloud, Mobile - Android.

Compare Braze vs Miss CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Marketing Automation Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Braze - Marketing Automation Software
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Talk to an expert
Miss CRM - CRM Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Braze

Best for

Large Enterprises, Medium Business, Small Business

Miss CRM

Best for

Individuals, Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

Braze typically suits Large Enterprises and Medium Business. Miss CRM tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Braze is a fully managed marketing automation platform that combines the power of data-driven lifecycle email and SMS campaigns with real-time analytics so companies can see who's doing ... Read More about Braze

Miss CRM is an innovative Customer Relationship Management (CRM) application that empowers businesses to stay on top of their leads' information, enhance client service and satisfaction, ... Read More about Miss CRM

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.6/10

7.3/10

9.0/10

User Ratings

Based on verified Spotsaas reviews
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Miss CRM has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Braze, Miss CRM and Bigin by Zoho CRM Compare on Features?

Total Features

6 Features

2 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Braze, Miss CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • Not Available
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Pricing information not available

        Miss CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🌐 Global
        🇺🇸 US

        Braze vs Miss CRM User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        398

        35

        3

        0

        0

        No reviews available for this product

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 436 reviews, with consistently positive feedback.

        What buyers like

        • User-friendly interface with intuitive design, making it easy to set up campaigns and use features even for non-technical or beginner users.
        • Comprehensive multichannel capabilities including email, in-app messages, push notifications, SMS, and webhooks, enabling seamless customer engagement across touchpoints.
        • Advanced personalization options using tools like Liquid logic, content blocks, and event-driven architecture to create hyper-targeted campaigns.

        Common complaints

        • Initial setup and onboarding may feel overwhelming for users new to CRM tools due to the richness and complexity of features.
        • Limited functionality in some areas, such as advanced customization through APIs or integrations compared to niche competitors.
        • Some users find managing and optimizing larger, multi-variant campaigns to be daunting without additional expertise.

        What buyers like

        • Lead management
        • Automated communication
        • Performance insights

        Common complaints

        • Limited integrations
        • Basic features for larger teams
        • May require training

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Offers comprehensive data-driven insights for campaign optimization.

        • Real-time analytics allow for immediate adjustments.

        • Interactive messaging enhances user engagement.

        • Setup can be complex and time-consuming.

        • Pricing may be prohibitive for smaller businesses.

        • Automated communication to enhance client engagement

        • In-depth performance insights for better decision-making

        • User-friendly interface for easy navigation

        • Limited integrations with other tools

        • Basic features may not meet all needs

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        screenshots

        6 Screenshots

        No screenshots available.

        Videos

        video-0

        1 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Braze or Miss CRM?
        Braze edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Braze and Miss CRM offer a free trial?
        Neither Braze nor Miss CRM currently lists a free trial.
        What is the starting price of Braze vs Miss CRM?
        Braze starts at Contact for pricing. Miss CRM starts at Contact for pricing.
        What are the top alternatives to Braze?
        Top alternatives to Braze include Outgrow, ActiveCampaign, CleverTap, Moosend, Marketing 360.
        What are the top alternatives to Miss CRM?
        Top alternatives to Miss CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

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