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BookingKoala vs Square Appointments vs Bookafy Comparison

Last updated:

BookingKoala

5.0(29 reviews)

Starting at $27 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

BookingKoala Appointment Scheduler forms the heart of a successful salon operation. The software makes scheduling appointments and keeping track of them easy. BookingKoala eliminates headaches associated with keeping you…

Square Appointments

4.4(218 reviews)

Starting at Contact for pricing

  • Individuals
  • Medium Business

Square Appointments is an appointment scheduling and reminder software that helps you book appointments with less time on the phone. Square Appointments is a browser-based application that you install on your computer an…

Bookafy

4.2(172 reviews)

Starting at $7 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Bookafy is a web-based appointment scheduling software that allows anyone to own and manage an online business appointment scheduling service. Bookafy incorporates with virtually any payment solution including Authorize.…

BookingKoala leads on user satisfaction with a 5.0-star rating across 29 reviews.

BookingKoala vs Square Appointments vs Bookafy — at a glance

FeatureBookingKoalaSquare AppointmentsBookafy
Rating5.0 / 54.4 / 54.2 / 5
Reviews29218172
Starting price$27 /MonthContact for pricing$7 /Month
Free trial Yes No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryAppointment Scheduling SoftwareAppointment Scheduling SoftwareAppointment Scheduling Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - iOSSaaS/Web/Cloud, Mobile - Android
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours24/7 (Live rep), Business Hours, Online
CertificationsGDPRGDPR
Data residencyGlobalUSUS

Key differences between BookingKoala and Square Appointments

  • Pricing: BookingKoala starts at $27 /Month. Square Appointments pricing is not publicly listed.
  • Free trial: BookingKoala offers a free trial; Square Appointments does not.
  • Target audience: BookingKoala is built for Large Enterprises and Medium Business, while Square Appointments targets Individuals and Medium Business.
  • User satisfaction: BookingKoala scores higher with a 5.0-star average.
  • Deployment: BookingKoala supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Square Appointments supports SaaS/Web/Cloud, Mobile - iOS.

Compare BookingKoala vs Square Appointments vs Bookafy — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Appointment Scheduling Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

BookingKoala - Appointment Scheduling Software
Talk to an expert
Talk to an expert
Square Appointments - Appointment Scheduling Software
Talk to an expert
Talk to an expert
Bookafy - Appointment Scheduling Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

BookingKoala

Best for

Large Enterprises, Medium Business, Small Business

Square Appointments

Best for small businesses needing simple, easy online appointment scheduling.

Choose if
  • You run a small service-based business or salon with up to 200 employees.
  • You want quick setup with minimal technical complexity and straightforward pricing.
  • You need automated reminders and client self-scheduling integrated into your website.
Consider alternatives if
  • Your business requires extensive customization for industry-specific workflows.
  • You need robust calendar syncing with external platforms like Google Calendar.

Bookafy

Best for small to medium businesses needing simple, integrated appointment scheduling.

Choose if
  • You want easy setup with minimal technical complexity and quick deployment.
  • Your team relies heavily on Google Calendar and needs smooth calendar integration.
  • You require broad payment gateway support including Stripe, PayPal, and Authorize.net.
Consider alternatives if
  • Your business needs multi-language support for global or diverse customer bases.
  • You need advanced booking page customization beyond basic templates and options.

BookingKoala typically suits Large Enterprises and Medium Business. Square Appointments tends to fit Individuals and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

BookingKoala Appointment Scheduler forms the heart of a successful salon operation. The software makes scheduling appointments and keeping track of them easy. BookingKoala eliminates ... Read More about BookingKoala

Square Appointments is an appointment scheduling and reminder software that helps you book appointments with less time on the phone. Square Appointments is a browser-based application that ... Read More about Square Appointments

Bookafy is a web-based appointment scheduling software that allows anyone to own and manage an online business appointment scheduling service. Bookafy incorporates with virtually any ... Read More about Bookafy

Entry Level Pricing

  • Starts from $27
  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.8/10

9.2/10

9.1/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-200 employees
1-50 employees51-500 employees
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Software Demo

Demo

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How do BookingKoala, Square Appointments and Bookafy Compare on Features?

Total Features

7 Features

12 Features

11 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote
Get Quote

Compare BookingKoala, Square Appointments and Bookafy on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $27
        • Not Available
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Pro

          • Two-way calendar sync

          • SMS Text reminders

          • Payments

          Show more +

        • Pro+

          • Advanced booking software/CRM integration

          • Custom scheduling software features

          • Multiple appointment reminders

          Show more +

        • Enterprise

          • Open API

          • Custom Integrations

          • Whitelabel Branding

          Show more +

        Pricing Page

        BookingKoala pricing
        Square Appointments pricing
        Bookafy pricing

        Other Details

        Organization Types supported

        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Mobile - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Mobile - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US
        🇺🇸 US

        BookingKoala vs Square Appointments User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        30

        0

        0

        0

        0

        26

        11

        0

        2

        0

        18

        4

        0

        0

        3

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 30 reviews, with consistently positive feedback.

        What buyers like

        • Easy appointment scheduling
        • Online booking support
        • Auto-notifications

        Common complaints

        • Limited customization options
        • May require training
        • Not suitable for large enterprises

        Buyer sentiment

        Users generally appreciate the ease of use and streamlined appointment scheduling but express frustration over limited customization and calendar integration issues.

        What buyers like

        • Ease of use
        • Online booking convenience
        • Automated reminders

        Common complaints

        • Lack of customization
        • Calendar syncing problems

        Buyer sentiment

        Overall positive user sentiment highlights ease of use, efficient scheduling, and strong customer support, tempered by limitations in language support and calendar sync issues.

        What buyers like

        • Ease of use
        • Customer support
        • Google Calendar integration

        Common complaints

        • Limited language support
        • Calendar sync problems

        Pros and Cons

        • User-friendly interface for quick setup.

        • Effective communication tools for client reminders.

        • Comprehensive service management capabilities.

        • May not scale well for larger businesses.

        • Customization may be limited for specific needs.

        • Easy appointment setup and website integration for client self-scheduling

        • Automated reminders and appointment management improve organization

        • User-friendly interface with straightforward pricing

        • Limited customization options restrict personalization

        • Notification alerts and data saving issues causing manual re-entry

        • Simplifies appointment scheduling and calendar management, saving time

        • Easy setup and customization with excellent customer support

        • Intuitive user interface with smooth Google Calendar integration

        • Limited language integration for multi-language users

        • Lack of advanced booking page customization and PayPal support

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        White label branding

        2 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        2 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, BookingKoala or Square Appointments?
        BookingKoala edges out the other on user ratings (5.0 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do BookingKoala and Square Appointments offer a free trial?
        BookingKoala offers a free trial. Square Appointments does not.
        What is the starting price of BookingKoala vs Square Appointments?
        BookingKoala starts at $27 /Month. Square Appointments starts at Contact for pricing.
        What are the top alternatives to BookingKoala?
        Top alternatives to BookingKoala include Appointy, Cogsworth, Book Like A Boss, Bookeo, Hupport.
        What are the top alternatives to Square Appointments?
        Top alternatives to Square Appointments include Appointy, Acuity Scheduling, Setmore, Calendly, SimplyBook.me.

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