Bitrix24 vs Betterworks Comparison
Bitrix24
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business processes and documents, build com…
Betterworks
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Betterworks is a performance management system that gives managers and employees the tools they need to drive performance at every level of their organization. When user takes the steps to actively improve employee perfo…
Betterworks leads on user satisfaction with a 4.3-star rating across 397 reviews.
Bitrix24 vs Betterworks — at a glance
| Feature | Bitrix24 | Betterworks |
|---|---|---|
| Rating | 3.9 / 5 | 4.3 / 5 |
| Reviews | 876 | 397 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business |
| Category | Business Management Software | Performance Management System |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | — |
| Support modes | 24/7 (Live rep), Business Hours, Online | Business Hours, Online |
| Certifications | GDPR | SOC 2, GDPR |
| Data residency | Global | US |
Key differences between Bitrix24 and Betterworks
- Free trial: Bitrix24 offers a free trial; Betterworks does not.
- User satisfaction: Betterworks scores higher with a 4.3-star average.
- Deployment: Bitrix24 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Betterworks supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Bitrix24 vs Betterworks — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Business Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best all-in-one CRM and project management for SMBs needing flexible workflows.
- You run a small to medium-sized business (1-500 employees) seeking integrated CRM and collaboration tools.
- Your teams require a single platform combining customer management, project tracking, and internal communication.
- You want flexible customization options to adapt the software to diverse and evolving business needs.
- You need a lightweight, minimal feature set for simple workflows without complexity.
- Your enterprise demands highly advanced customizations without vendor dependency and maximum platform stability.
Best for enterprise performance management with strong goal alignment and support.
- You need a flexible system for employee goal setting and progress tracking.
- Your organization values strong alignment between individual and organizational goals.
- You require responsive customer support and customizable integrations.
- You are a small business with fewer than 50 employees.
- You need a mobile-first solution or mobile app accessibility.
Bitrix24: Best all-in-one CRM and project management for SMBs needing flexible workflows. Betterworks: Best for enterprise performance management with strong goal alignment and support.
Description | Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business ... Read More about Bitrix24 | Betterworks is a performance management system that gives managers and employees the tools they need to drive performance at every level of their organization. When user takes the steps to ... Read More about Betterworks |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 9.4/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 1-50 employees51-500 employees | 51-500 employees500+ employees |
Get pricing help | Get pricing help |
Software Demo
Demo |
|---|
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How do Bitrix24 and Betterworks Compare on Features?
Total Features | 8 Features | 29 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Bitrix24 and Betterworks on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Plans |
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Pricing Page |  | Pricing information not available |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🇺🇸 US |
Bitrix24 User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate Bitrix24's rich feature set and usability but note challenges with complexity and occasional technical issues. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights ease of use, effective goal tracking, and strong customer support, tempered by UI visualization and mobile access limitations. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Kroger  CRAY  Pact |
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Media and Screenshots
Screenshots |  17 Screenshots |  4 Screenshots |
|---|---|---|
Videos |  3 Videos |  3 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Bitrix24 or Betterworks?
- Betterworks edges out the other on user ratings (4.3 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Bitrix24 and Betterworks offer a free trial?
- Bitrix24 offers a free trial. Betterworks does not.
- What is the starting price of Bitrix24 vs Betterworks?
- Bitrix24 starts at Contact for pricing. Betterworks starts at Contact for pricing.
- What are the top alternatives to Bitrix24?
- Top alternatives to Bitrix24 include Zoho One, Jira, Hubspot Marketing Hub, Zoho Projects, Zoho Connect.
- What are the top alternatives to Betterworks?
- Top alternatives to Betterworks include Lattice, Synergita, Mirro, Performance Culture, Xactly Objectives.