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Compare Bitrix24 vs Back

Bitrix24
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Back - Service Desk Software
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Overview

Description

Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business ... Read More

Back Service Desk software helps to end that constant barrage of support emails that crashes the day. By integrating with the tools user already use, Back automates tasks and retain ... Read More

Free Trial Availability
Spotsaas Score

9.8/10

Not Available

User Ratings
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Software Demo

Demo

Back has not given any software demo yet

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Features

Total Features

8 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Pricing Plans
        • Not Available
        • Not Available

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        251

        Very Good

        122

        Good

        28

        Poor

        8

        Terible

        13

        Excellent

        2

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        Bitrix24 consistently proves itself as a highly versatile and feature-rich platform for businesses, offering a comprehensive suite of tools including CRM, project management, team communication, ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Feature-rich CRM with comprehensive tools for customer management, project management, and collaboration in one platform.

        • Highly intuitive and user-friendly interface, requiring minimal training for new users.

        • Flexible and customizable system that adapts to various business needs like task management, lead generation, and sales processes.

        • Seamless integration with third-party apps and platforms, enhancing workflow and functionality.

        • Overwhelming number of features can make adaptation and navigation challenging for first-time users.

        • Users report occasional technical hiccups and bugs that affect the smooth functioning of the platform.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers

        No Customers information available.

        SoundCloud

        SoundCloud

        Netlify

        Netlify

        Statista

        Statista

        Media and Screenshots

        Screenshots
        screenshots

        17 Screenshots

        Back screenshot

        4 Screenshots

        Videos
        video-0

        3 Videos

        No videos available.

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Bitrix24 and Back offer a Free Trial.

        Bitrix24 is designed for Large Enterprises, Medium Business and Small Business.

        Back is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both Bitrix24 and Back are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to Bitrix24 includes Zoho One, Jira, Hubspot Marketing Hub, Zoho Projects, Zoho Connect, Zoho Cliq, ClickUp, Zoho CRM, Odoo CRM and Zoho Social.

        Some top alternatives to Back includes Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Halo Service Desk, IBM Control Desk, Teamwork Desk, HelpDesk, Sitehelpdesk, LabiDesk, BoldDesk and Scopedesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].