BigCommerce vs Gladly vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	BigCommerce (617) Get Quote Get Quote	Gladly (850) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Bigcommerce is an ecommerce software platform for running an online store. Offering both hosted and self-hosted solutions so user can get up-and-running quickly, Bigcommerce ecommerce ... Read More	Gladly is a help desk and customer support platform that enables modern service organizations to offer exceptional customer service. It gives them the tools to automate and improve incident ... Read More
Entry Level Pricing	Not Available	Starts from $150
Free Trial Availability	No free trial	No free trial
Spotsaas Score	9.6/10	9.1/10
User Ratings	3.7	4.8 (39)
	Get Quote	Get Quote

Software Demo

Demo

How do BigCommerce, Gladly, Zendesk Support and Zoho Desk Compare on Features?

Total Features	20 Features	38 Features
Unique Features
	Get Quote	Get Quote

What Do BigCommerce, Gladly, Zendesk Support and Zoho Desk Cost?

Pricing Option
Starting From	Not Available	$150
Pricing Plans	Not Available	Not Available
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

BigCommerce vs Gladly vs Zendesk Support User Reviews & Rating Comparison

User Ratings	No reviews available for the product	4.8 (based on 39 reviews)
Rating Distribution	No reviews available for the product	Excellent 712 Very Good 138 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	BigCommerce shines as a comprehensive ecommerce platform with a plethora of strengths. Users appreciate its intuitive site-building tools, robust product management capabilities, and seamless ...Read more	No Expert ai Review available for the product
Pros and Cons	Pros and Cons of BigCommerce Intuitive and easy to use, even for non-developers. Excellent customer service and support. Robust product management tools and customizable themes. Seamless integration with various third-party applications. Limited selection in Marketplace for additional apps and connectors. Some aspects like product categories can be complicated to set up.	Pros and Cons of Gladly
Positive Reviews	No reviews available for the product	No reviews available for the product
		Read reviews

List of Customers

Customers	Bohemian Traders The Pink Lily Boutique Twirly Girl	Porsche Crate and Barrel Ralph Lauren

Media and Screenshots

Screenshots	7 Screenshots	1 Screenshots
Videos	3 Videos	3 Videos

Alternatives

Alternatives	Squarespace 4.5 SimpleShop CS-Cart 4.6	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither BigCommerce nor Gladly offers a free trial.

BigCommerce is designed for Large Enterprises, Medium Business and Small Business.

Gladly is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Gladly begins at $150/User/Month, while pricing details for BigCommerce are unavailable.

Some top alternatives to BigCommerce includes Squarespace, SimpleShop, CS-Cart, WooCommerce, Shopify Plus, Square Ecommerce, Shopify, Shopnix, Magento Open Source and Square Online Store.

Some top alternatives to Gladly includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Kustomer, Freshservice, Freshdesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Salesforce Service Cloud, Gorgias, HelpdeskEddy, Trakdesk, AzureDesk and BoldDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

BigCommerce vs Gladly vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

BigCommerce

Gladly

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do BigCommerce, Gladly, Zendesk Support and Zoho Desk Compare on Features?

Total Features

Unique Features

What Do BigCommerce, Gladly, Zendesk Support and Zoho Desk Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

BigCommerce vs Gladly vs Zendesk Support User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of BigCommerce

Pros and Cons of Gladly

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure