NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Ballpark vs Lookback vs Figma Comparison

Last updated:

Ballpark

4.6(29 reviews)

Starting at $100 /Month

  • Large Enterprises
  • Medium Business

Introducing Ballpark, the ultimate solution for capturing valuable feedback on all aspects of your marketing strategy, from copy and questions to prototypes and designs. This powerful tool offers endless options for gath…

Lookback

3.9(30 reviews)

Starting at $99 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Lookback is a visual-diagramming tool, that enables anyone to easily capture the workflow of their team and provides insight into bottlenecks, miscommunication, and repetitive tasks. With Lookback, user can make hotspots…

Figma

4.6(1,047 reviews)

Starting at $12 /User/Month

  • Freelancers / Consultants
  • Large Enterprises

Figma is a browser-based UI design and prototyping tool used by product designers, UX teams, and front-end developers to collaborate on interface design in real time from any operating system. It replaces desktop design…

Ballpark leads on user satisfaction with a 4.6-star rating across 29 reviews.

Ballpark vs Lookback vs Figma — at a glance

FeatureBallparkLookbackFigma
Rating4.6 / 53.9 / 54.6 / 5
Reviews29301,047
Starting price$100 /Month$99 /Month$12 /User/Month
Free trial No Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryUX SoftwareUX SoftwareUX Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesOnlineOnlineOnline
CertificationsSOC 2GDPRSOC 2, GDPR
Data residencyUSUS

Key differences between Ballpark and Lookback

  • Pricing: Ballpark starts at $100 /Month, while Lookback starts at $99 /Month.
  • Free trial: Lookback offers a free trial; Ballpark does not.
  • User satisfaction: Ballpark scores higher with a 4.6-star average.
  • Deployment: Ballpark supports SaaS/Web/Cloud; Lookback supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Ballpark vs Lookback vs Figma — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most UX Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Ballpark - UX Software
Talk to an expert
Talk to an expert
Lookback - UX Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Ballpark vs Lookback vs Figma comparison

Get the full side-by-side as a PDF — these picks plus the top UX Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Ballpark, Lookback vs Figma: Biggest differences

Start here before you go deeper into features.

Ballpark

Best for

Large Enterprises, Medium Business, Small Business

Lookback

Best for remote UX research with easy usability testing and session recording.

Choose if
  • You need simple, streamlined setup for live remote usability tests.
  • Your team values centralized video recording storage with note-taking capabilities.
  • You want interactive story creation and hotspot features on user screens.
Consider alternatives if
  • Your workflows require extensive iOS mobile testing capabilities.
  • You depend on deep integrations with other software tools for efficiency.

Figma

Best for UX/UI teams needing real-time remote collaboration and versatile design tools.

Choose if
  • You require seamless real-time collaboration for remote UX/UI design teams.
  • You want an intuitive, beginner-friendly interface with advanced prototyping features.
  • You need a cross-platform tool with strong community support and scalable subscriptions.
Consider alternatives if
  • Your organization demands highly customizable billing and detailed account management.
  • You need extensive enterprise-level support with responsive customer service.

Ballpark typically suits Large Enterprises and Medium Business. Lookback tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Introducing Ballpark, the ultimate solution for capturing valuable feedback on all aspects of your marketing strategy, from copy and questions to prototypes and designs. This powerful tool ... Read More about Ballpark

Lookback is a visual-diagramming tool, that enables anyone to easily capture the workflow of their team and provides insight into bottlenecks, miscommunication, and repetitive tasks. With ... Read More about Lookback

Figma is a browser-based UI design and prototyping tool used by product designers, UX teams, and front-end developers to collaborate on interface design in real time from any operating ... Read More about Figma

Entry Level Pricing

  • Starts from $100
  • Starts from $99
  • Starts from $12 , Billed Yearly

Free Trial Availability

  • No free trial
  • Free Trial available
  • No free trial

SpotScore

What's this? ↗

8.1/10

9.2/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.57

(29)

3.93

(30)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Ballpark has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

No software demo available

Lookback has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get decision help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get decision help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Ballpark, Lookback and Figma Compare on Features?

Total Features

7 Features

9 Features

8 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Ballpark, Lookback and Figma on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $100
        • $99
        • $12 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Figma Starter

          • 3 Figma and 3 FigJam files

          • Unlimited personal files

          • Unlimited collaborators

          Show more +

        • Figma Professional

          • Unlimited files and projects

          • Unlimited version history

          • Sharing permissions

          Show more +

        • Figma Organization

          • Everything in Professional, plus

          • Org-wide libraries

          • Design system analytics

          Show more +

        • Browse all pricing plans

        Pricing Page

        Ballpark pricing
        Lookback pricing
        Figma pricing

        Ballpark, Lookback vs Figma: Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Ballpark, Lookback vs Figma Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        ISO 27001

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Ballpark vs Lookback User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        22

        7

        0

        0

        0

        14

        18

        2

        0

        6

        923

        169

        6

        0

        35

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 29 reviews, with consistently positive feedback.

        What buyers like

        • Versatile feedback collection
        • Multiple response formats
        • Prototype validation

        Common complaints

        • May overwhelm new users
        • Limited analytics features
        • Requires user engagement

        Buyer sentiment

        Users generally appreciate Lookback's ease of use and remote testing features but report occasional technical issues and limited mobile support.

        What buyers like

        • Ease of use
        • Remote usability testing
        • Video recording and centralized storage

        Common complaints

        • Technical/connectivity issues
        • Lack of iOS app

        Buyer sentiment

        Overall positive sentiment highlights Figma's ease of use, collaboration strengths, and versatile design features, tempered by concerns over billing and customer support.

        What buyers like

        • Ease of use
        • Collaboration features
        • Feature versatility

        Common complaints

        • Billing issues
        • Customer support challenges

        Pros and Cons

        • Supports diverse feedback formats for comprehensive insights.

        • User-friendly design encourages participation.

        • Validates prototypes effectively.

        • May require training for optimal use.

        • Analytics features could be more robust.

        • Easy setup and use for live, remote usability tests

        • Centralized storage of video recordings for easy access

        • Ability to add notes and comments to recordings for efficient analysis

        • Technical issues such as connectivity problems during sessions

        • No iOS app limiting mobile testing capabilities

        • Real-time collaboration features that enhance remote team communication

        • User-friendly interface suitable for both beginners and experienced designers

        • Wide range of design functionalities including wireframing, prototyping, and asset creation

        • Billing issues including hidden fees and difficulties canceling subscriptions

        • Customer service challenges, especially around refunds and support responsiveness

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Ballpark, Lookback, or Figma? Tell buyers what actually differs.

        Ballpark, Lookback and Figma Customers

        Customers

        No Customers information available.

        BMW

        BMW

        lyft

        lyft

        Spotify

        Spotify

        Uber

        Uber

        Zoom

        Zoom

        Buffer

        Buffer

        Media and Screenshots

        Screenshots

        No screenshots available.

        Live Dashboard

        2 Screenshots

        Videos

        No videos available.

        No videos available.

        Alternatives to Ballpark, Lookback, Figma

        Expand your comparison

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Compare similar software options

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Ballpark or Lookback?
        Ballpark edges out the other on user ratings (4.6 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Ballpark and Lookback offer a free trial?
        Lookback offers a free trial. Ballpark does not.
        What is the starting price of Ballpark vs Lookback?
        Ballpark starts at $100 /Month. Lookback starts at $99 /Month.
        What are the top alternatives to Ballpark?
        Top alternatives to Ballpark include Figma, Sticky, UserBob, Gist, UXArmy.
        What are the top alternatives to Lookback?
        Top alternatives to Lookback include Figma, UXtweak, UserBob, Userlytics, UserZoom.