8.1
Spot Score
Ballpark Review: Is It The Right UX Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Plan Available
SOC 2Starts from $100 / Month, also offers free forever plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Security & Compliance
Support
FAQ
Blogs
What is Ballpark?
Introducing Ballpark, the ultimate solution for capturing valuable feedback on all aspects of your marketing strategy, from copy and questions to prototypes and designs. This powerful tool offers endless options for gathering responses, including surveys, opinion scales, multiple choice questions, and even task-driven tasks like target or first click tests. With features such as wireframe and prototype validation, copy and tagline testing, and the ability to gather voice and video feedback on tasks, Ballpark is a must-have for any team looking to truly understand their customers' thoughts and opinions. Plus, the screen recording feature allows for thorough analysis of how participants interact with live websites and products.
Pricing
Starts from $100 / Month
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2Data residency:🇺🇸
Ballpark was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Ballpark
- Team types
- Large Enterprises, Medium Business
Why teams choose Ballpark
Supports diverse feedback formats for comprehensive insights.
User-friendly design encourages participation.
Validates prototypes effectively.
Is Ballpark right for you?
What buyers should know before shortlisting Ballpark
Ballpark is a comprehensive feedback tool that allows businesses to gather insights across various marketing strategies. Its versatility in response formats and user-friendly design make it an essential asset for marketers seeking to refine their approach.
Ballpark pros and cons
- Ballpark pros
Supports diverse feedback formats for comprehensive insights.
User-friendly design encourages participation.
Validates prototypes effectively.
- Ballpark cons
May require training for optimal use.
Analytics features could be more robust.
Ready to try it?
Get started with Ballpark
Try the free plan and upgrade when ready.
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See how it stacks up
Compare Ballpark side-by-side with top UX Software alternatives.
What is the pricing of Ballpark?
Ballpark Pricing Plans
Free
1 active project
Unlimited users
Unlimited responses
Survey Builder
Video Guides
Show more +
Starter
$100
/Month
Everything in Free plus
5 active projects
Password protect share links
Archive projects
Business
$250
/Month
Everything in Starter plus
10 active projects
Download CSV of results
User roles and permissions
Invite-only projects
Enterprise
Everything in Business plus
No cap on projects
Single Sign-On (SSO)
Payments by bank transfer
Dedicated account manager
Show more +
Ballpark reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 29 reviews, with consistently positive feedback.
What buyers like
- Versatile feedback collection
- Multiple response formats
- Prototype validation
Common complaints
- May overwhelm new users
- Limited analytics features
- Requires user engagement
What users are saying
LL
Landon L
12/12/23
"Solid prototype testing platform"
What do you like best about Ballpark - User Research and Surveys? Ballpark allowed me to easily setup and conduct a prototype test for a reasonable ...
Read more
AU
Anonymous User
11/30/23
"Wonderful customer service, attention to detail, and the desire to help"
What do you like best about Ballpark - User Research and Surveys? The ability to select the audience and taylor for our needs. The video recordings of ...
Read more
AU
Anonymous User
11/29/23
"Easy for Testers, USeful Recruitment Tools"
What do you like best about Ballpark - User Research and Surveys? * The survey UI is appealing to participants—they want to complete the surveys b.c ...
Read more
AU
Anonymous User
11/24/23
"A fair alternative"
What do you like best about Ballpark - User Research and Surveys? A nice UI and a great builder, along with a great customer support, made the ...
Read more
BG
Blair G
11/21/23
"Getting feedback fast"
What do you like best about Ballpark - User Research and Surveys? Ballpark's ability to quickly provide insights that inform design decisions has been ...
Read more
AP
Aleksandar P
11/20/23
"Clean and easy to use"
What do you like best about Ballpark - User Research and Surveys? Probably one of the easiest and most straighforward ways to create a (UX) survey. I ...
Read more
- See if Ballpark fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of Ballpark?
For Websites is a software feature that is designed specifically for websites to enhance their functionality and performance. This feature o…
A heat map (or heatmap) is a color-coded graphical representation of data. Heatmaps make it simple to see and understand complex data at a g…
Prototyping is a software feature that allows developers to create a working model or demo of their proposed software or application. It is…
Screen activity recording is a key feature found in various software that allows users to capture and save their on-screen activities. This…
Unmoderated testing is a software feature that allows users to test, evaluate, and provide feedback on a product or service without the pres…
When utilizing a website, a user journey is a path that a user can take to attain their goal. User journeys are used to identify multiple ro…
User research is a vital aspect of software development that involves understanding the needs, preferences, and expectations of the users. I…
Ballpark security and data handling
Key compliance certifications and security features for IT and security teams evaluating Ballpark.
Certifications
Developer & data
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Ballpark Support Options
Frequently Asked Questions About Ballpark
Common questions buyers ask before choosing Ballpark.
Ballpark is a UX Software. Ballpark offers User Research, User Journeys, Unmoderated Testing, Screen Activity Recording, Prototyping and many more functionalities.
Buyers commonly note the following limitations of Ballpark: May require training for optimal use.; Analytics features could be more robust..
Some top alternatives to Ballpark includes Figma, UXCam, UserX, UXtweak and Proven by Users.
Ballpark offers Freemium, Subscription, Quotation Based pricing models
The starting price of Ballpark is $100/Month
Ready to try it?
Get started with Ballpark
Get started with the free plan — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
