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8.1

SpotScore

Ballpark - UX Software

Ballpark Review: Is It The Right UX Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

Free Plan Available

SOC 2
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Starts from $100 / Month, also offers free forever plan

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What is Ballpark?

Introducing Ballpark, the ultimate solution for capturing valuable feedback on all aspects of your marketing strategy, from copy and questions to prototypes and designs. This powerful tool offers endless options for gathering responses, including surveys, opinion scales, multiple choice questions, and even task-driven tasks like target or first click tests. With features such as wireframe and prototype validation, copy and tagline testing, and the ability to gather voice and video feedback on tasks, Ballpark is a must-have for any team looking to truly understand their customers' thoughts and opinions. Plus, the screen recording feature allows for thorough analysis of how participants interact with live websites and products.

Pricing

  • Starts from $100 / Month

Best For

Suited for small teams, SMBs, and enterprise

Security & Compliance

SOC 2
  • Data residency:🇺🇸

Ballpark was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Ballpark

Team types
Large Enterprises, Medium Business

Why teams choose Ballpark

  • Supports diverse feedback formats for comprehensive insights.

  • User-friendly design encourages participation.

  • Validates prototypes effectively.

Is Ballpark right for you?

What buyers should know before choosing Ballpark

Ballpark is a comprehensive feedback tool that allows businesses to gather insights across various marketing strategies. Its versatility in response formats and user-friendly design make it an essential asset for marketers seeking to refine their approach.

Pros and cons

Ballpark pros and cons

  • Ballpark pros
  • Supports diverse feedback formats for comprehensive insights.

  • User-friendly design encourages participation.

  • Validates prototypes effectively.

  • Ballpark cons
  • May require training for optimal use.

  • Analytics features could be more robust.

4.6/5 rating
29 verified reviews
Free plan available

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Ballpark reviews and ratings

Buyer sentiment

Buyer sentiment is very strong across 29 reviews, with consistently positive feedback.

What buyers like

  • Versatile feedback collection
  • Multiple response formats
  • Prototype validation

Common complaints

  • May overwhelm new users
  • Limited analytics features
  • Requires user engagement

4.57

Excellent

Based on 29 ratings & 29 reviews

Are you using Ballpark?

Rating Distribution

Excellent

(22)

Very Good

(7)

Good

(0)

Poor

(0)

Terrible

(0)

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What are the features of Ballpark?

29%

Feature coverage

7 of 24 tracked features

For Websites is a software feature that is designed specifically for websites to enhance their functionality and performance. This feature o…

A heat map (or heatmap) is a color-coded graphical representation of data. Heatmaps make it simple to see and understand complex data at a g…

Prototyping is a software feature that allows developers to create a working model or demo of their proposed software or application. It is…

Screen activity recording is a key feature found in various software that allows users to capture and save their on-screen activities. This…

Unmoderated testing is a software feature that allows users to test, evaluate, and provide feedback on a product or service without the pres…

When utilizing a website, a user journey is a path that a user can take to attain their goal. User journeys are used to identify multiple ro…

User research is a vital aspect of software development that involves understanding the needs, preferences, and expectations of the users. I…

Security & Compliance

Ballpark security and data handling

Key compliance certifications and security features for IT and security teams evaluating Ballpark.

Certifications

SOC 2✓ Certified
HIPAA✗ Not certified

Developer & data

Data residency
🇺🇸

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Help & Contact

Ballpark Support Options

Customer ServiceOnline
LocationLondon, England

Connect with Ballpark

Frequently Asked Questions About Ballpark

Common questions buyers ask before choosing Ballpark.

Ballpark is a UX Software. Ballpark offers User Research, User Journeys, Unmoderated Testing, Screen Activity Recording, Prototyping and many more functionalities.

Buyers commonly note the following limitations of Ballpark: May require training for optimal use.; Analytics features could be more robust..

Some top alternatives to Ballpark includes Figma, Sticky, UserBob, Gist and UserTesting.

Ballpark offers Freemium, Subscription, Quotation Based pricing models

We don't have information regarding integrations of the Ballpark as of now.

The starting price of Ballpark is $100/Month

Ready to try it?

Get started with Ballpark

Get started with the free plan — no credit card required.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].