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Athenahealth EHR vs Allscripts EHR vs NextGen Healthcare EHR Comparison

Last updated:

Athenahealth EHR

3.3(26 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Athenahealth EHR is designed to make it easy for medical professionals to stay ahead of industry changes and maintain exceptional care. This software provides accurate documentation enabling users to excel in providing q…

Allscripts EHR

3.4(63 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

Allscripts EHR is a comprehensive electronic record-keeping software designed for health professionals, hospitals and health clinics. It serves as a one-stop solution for all their record-keeping needs, including schedul…

NextGen Healthcare EHR

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

NextGen Healthcare EHR is a robust, cloud-based electronic health record platform designed to streamline clinical, operational, and revenue workflows in ambulatory care settings. Tailored for practices of all sizes, it o…

Allscripts EHR leads on user satisfaction with a 3.4-star rating across 63 reviews.

Athenahealth EHR vs Allscripts EHR vs NextGen Healthcare EHR — at a glance

FeatureAthenahealth EHRAllscripts EHRNextGen Healthcare EHR
Rating3.3 / 53.4 / 5
Reviews2663
Starting priceContact for pricingContact for pricingContact for pricing
Free trial No No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryEHR SoftwareEHR SoftwareEHR Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud
API
Support modesOnline24/7 (Live rep), OnlineOnline
CertificationsSOC 2, HIPAA, GDPRHIPAASOC 2, HIPAA
Data residencyUSUSGlobal

Key differences between Athenahealth EHR and Allscripts EHR

  • Target audience: Athenahealth EHR is built for Large Enterprises and Medium Business, while Allscripts EHR targets Individuals and Large Enterprises.
  • User satisfaction: Allscripts EHR scores higher with a 3.4-star average.
  • Deployment: Athenahealth EHR supports SaaS/Web/Cloud; Allscripts EHR supports SaaS/Web/Cloud.

Compare Athenahealth EHR vs Allscripts EHR vs NextGen Healthcare EHR — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most EHR Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Allscripts EHR - EHR Software
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Biggest differences

Start here before you go deeper into features.

Athenahealth EHR

Best for

Large Enterprises, Medium Business, Small Business

Allscripts EHR

Best for

Individuals, Large Enterprises, Medium Business

NextGen Healthcare EHR

Best for

Large Enterprises, Medium Business, Small Business

Athenahealth EHR typically suits Large Enterprises and Medium Business. Allscripts EHR tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Athenahealth EHR is designed to make it easy for medical professionals to stay ahead of industry changes and maintain exceptional care. This software provides accurate documentation ... Read More about Athenahealth EHR

Allscripts EHR is a comprehensive electronic record-keeping software designed for health professionals, hospitals and health clinics. It serves as a one-stop solution for all their ... Read More about Allscripts EHR

NextGen Healthcare EHR is a robust, cloud-based electronic health record platform designed to streamline clinical, operational, and revenue workflows in ambulatory care settings. Tailored ... Read More about NextGen Healthcare EHR

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

3.3

(26)

3.4

(63)

Best Company Size

5–50 Employees
50 – 1,000+ Employees
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Athenahealth EHR

  • Integrated billing and scheduling: Athenahealth provides seamless integration between billing, scheduling, and clinical documentation, streamlining administrative tasks and reducing errors.
  • Cloud-based accessibility: Being a cloud-based platform, Athenahealth allows healthcare providers to access patient records and manage workflows remotely, enhancing flexibility and continuity of care.
  • Regulatory compliance support: The system is designed to help practices comply with healthcare regulations, including HIPAA, by incorporating necessary features such as secure messaging and audit trails.

NextGen Healthcare EHR

  • Comprehensive feature-rich platform: Includes patient portal, specialty-specific workflows, practice management, e‑prescribing, and revenue cycle management—all under one cloud-based system.
  • Customizable and scalable: Highly adaptable templates, smart phrases, and specialty modules make it a solid fit for diverse healthcare settings from outpatient to hospitals.
  • Integrated patient engagement & mobility: Secure messaging, appointment management, mobile access, and population health tools improve patient experience and provider efficiency.
Best fit

Best fit

Athenahealth EHR

  • 5–50 Employees
  • General Medical Practices, Family Medicine, Internal Medicine, Pediatrics, Multispecialty Clinics
  • Physicians, Medical Assistants, Practice Managers, Billing Specialists, IT Support Staff

NextGen Healthcare EHR

  • 50 – 1,000+ Employees
  • Healthcare, Ambulatory Care, Specialty Clinics, Community Hospitals, Group Practices
  • Physicians, Nurse Practitioners, Practice Managers, Medical Billers, Health IT Staff, Care Coordinators
Watchouts

Reasons buyers look elsewhere

Athenahealth EHR

  • While Athenahealth offers some degree of customization, many users find it insufficient for tailoring workflows and templates to specific practice needs. This limitation can hinder efficiency and adaptability.
  • Users have reported instances of system lag and slow loading times, which can disrupt clinical workflows and reduce productivity.
  • The platform's complexity necessitates comprehensive training for staff, which can be time-consuming and may temporarily disrupt practice operations.

NextGen Healthcare EHR

  • The interface requires significant time to master, especially for users transitioning from more intuitive platforms.
  • Tasks like rescheduling appointments often involve multiple steps, increasing administrative burden.
  • Users report delays and system sluggishness—sometimes exacerbated by server load or internet bandwidth issues.

Software Demo

Demo

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How do Athenahealth EHR, Allscripts EHR and NextGen Healthcare EHR Compare on Features?

Total Features

7 Features

0 Features

9 Features

Unique Features

No unique features

No features

No unique features

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Compare Athenahealth EHR, Allscripts EHR and NextGen Healthcare EHR on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Pricing information not available

        Pricing information not available

        NextGen Healthcare EHR pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Small Business
        • Large Enterprises
        • Individuals
        • Freelancers
        • Medium Business
        • Small Business
        • Large Enterprises
        • Individuals
        • Freelancers
        • Medium Business
        • Small Business
        • Large Enterprises
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Not Available
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✓ Yes
        ✓ Yes

        GDPR

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Athenahealth EHR vs Allscripts EHR User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        5

        11

        6

        0

        8

        19

        41

        11

        7

        9

        64

        62

        22

        9

        9

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is mixed across 30 reviews, so it is worth reviewing the tradeoffs closely.

        What buyers like

        • Convenient and easy to share and update electronic records.
        • Intuitive scheduling system, helpful for both office staff and patients.
        • User-friendly interface, especially for daily patient record tracking.

        Common complaints

        • Disappointing implementation experience with setup complexities and lack of pre-formatted tools.
        • Limited training and support resources, making navigation difficult for new users.
        • Some users find the system non-intuitive in workflows.

        Buyer sentiment

        Buyer sentiment is mixed across 87 reviews, so it is worth reviewing the tradeoffs closely.

        What buyers like

        • Easy to navigate and customize templates for individual needs, with support from the user community.
        • The system is user-friendly, quick to navigate, and has good training resources available.
        • Combines EHR and Practice Management into one system, providing a seamless experience.

        Common complaints

        • The interface design may feel outdated and lacks modern features, affecting user experience.
        • Some functions require multiple clicks to access, slowing down workflow efficiency.
        • Reports and customization options can be complex and challenging to set up, especially for large-scale systems.

        Pros and Cons

        • Convenient and easy to share and update electronic records.

        • Intuitive scheduling system, helpful for both office staff and patients.

        • User-friendly interface, especially for daily patient record tracking.

        • Disappointing implementation experience with setup complexities and lack of pre-formatted tools.

        • Limited training and support resources, making navigation difficult for new users.

        No pros or cons available for this product

        • Easy to navigate and customize templates for individual needs, with support from the user community.

        • The system is user-friendly, quick to navigate, and has good training resources available.

        • Combines EHR and Practice Management into one system, providing a seamless experience.

        • The interface design may feel outdated and lacks modern features, affecting user experience.

        • Some functions require multiple clicks to access, slowing down workflow efficiency.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Vision Care

        Vision Care

        KATZEN EYE GROUP

        KATZEN EYE GROUP

        Otis R. Bowen Center for Human Services

        Otis R. Bowen Center for Human Services

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        video-0

        2 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Athenahealth EHR or Allscripts EHR?
        Allscripts EHR edges out the other on user ratings (3.4 vs 3.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Athenahealth EHR and Allscripts EHR offer a free trial?
        Neither Athenahealth EHR nor Allscripts EHR currently lists a free trial.
        What is the starting price of Athenahealth EHR vs Allscripts EHR?
        Athenahealth EHR starts at Contact for pricing. Allscripts EHR starts at Contact for pricing.
        What are the top alternatives to Athenahealth EHR?
        Top alternatives to Athenahealth EHR include NextGen Healthcare EHR, Vaxi Buddy, 75Health EHR, Azalea Health, Intelligent Medical Software by Meditab Software.
        What are the top alternatives to Allscripts EHR?
        Top alternatives to Allscripts EHR include NextGen Healthcare EHR, Athenahealth EHR, Dr in Cloud, Vaxi Buddy, PrognoCIS.

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