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ArcCRM vs DocEngage Healthcare CRM (HCRM) vs Bigin by Zoho CRM Comparison

Last updated:

ArcCRM

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

ArcCRM is a convenient, lightweight customer relationship management tool that brings sales, marketing, and service teams together on one platform. This CRM solution is designed based on actionable tasks and provides gui…

DocEngage Healthcare CRM (HCRM)

Starting at $49 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

DocEngage Healthcare CRM (HCRM) is the best choice for enterprise marketing automation. A fully integrated EMR allows patients to log in and review their clinical records before requesting appointments at any time. The I…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

ArcCRM vs DocEngage Healthcare CRM (HCRM) vs Bigin by Zoho CRM — at a glance

FeatureArcCRMDocEngage Healthcare CRM (HCRM)Bigin by Zoho CRM
Rating4.6 / 5
Reviews294
Starting priceContact for pricing$49 /User/Month$7 /User/Month
Free trial No Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesOnline24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2HIPAA
Data residencyUSUSGlobal

Key differences between ArcCRM and DocEngage Healthcare CRM (HCRM)

  • Pricing: DocEngage Healthcare CRM (HCRM) starts at $49 /User/Month. ArcCRM pricing is not publicly listed.
  • Free trial: DocEngage Healthcare CRM (HCRM) offers a free trial; ArcCRM does not.
  • Deployment: ArcCRM supports SaaS/Web/Cloud; DocEngage Healthcare CRM (HCRM) supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare ArcCRM vs DocEngage Healthcare CRM (HCRM) vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ArcCRM - CRM Software
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

ArcCRM

Best for

Large Enterprises, Medium Business, Small Business

DocEngage Healthcare CRM (HCRM)

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

ArcCRM typically suits Large Enterprises and Medium Business. DocEngage Healthcare CRM (HCRM) tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

ArcCRM is a convenient, lightweight customer relationship management tool that brings sales, marketing, and service teams together on one platform. This CRM solution is designed based on ... Read More about ArcCRM

DocEngage Healthcare CRM (HCRM) is the best choice for enterprise marketing automation. A fully integrated EMR allows patients to log in and review their clinical records before requesting ... Read More about DocEngage Healthcare CRM (HCRM)

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $49
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

7.6/10

7.6/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.57

(294)
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

DocEngage Healthcare CRM (HCRM) has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do ArcCRM, DocEngage Healthcare CRM (HCRM) and Bigin by Zoho CRM Compare on Features?

Total Features

6 Features

6 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare ArcCRM, DocEngage Healthcare CRM (HCRM) and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $49
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Pricing information not available

        DocEngage Healthcare CRM (HCRM) pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        ArcCRM vs DocEngage Healthcare CRM (HCRM) User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        No reviews available for this product

        No reviews available for this product

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • Lightweight and convenient
        • Centralized customer data
        • Guided instructions

        Common complaints

        • Limited advanced features
        • Not suitable for large teams
        • Basic reporting capabilities

        What buyers like

        • Integrated EMR system
        • Automated appointment booking
        • Patient notifications

        Common complaints

        • Healthcare focus limits applicability
        • Complex setup process
        • May require training for staff

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • User-friendly design for easy navigation

        • Centralizes customer interactions effectively

        • Guided tasks enhance user experience

        • Limited features for larger organizations

        • Basic reporting may not suffice

        • Seamless integration of EMR and CRM

        • Automated processes improve efficiency

        • User-friendly for both patients and staff

        • Not suitable for non-healthcare businesses

        • Setup can be time-consuming

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used ArcCRM, DocEngage Healthcare CRM (HCRM), or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        No Customers information available.

        Apollo Homecare

        Apollo Homecare

        Grand World Elder Care

        Grand World Elder Care

        Chandra Skin and Maternity Centre

        Chandra Skin and Maternity Centre

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Contact Details

        2 Screenshots

        No screenshots available.

        Videos

        video-0

        1 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, ArcCRM or DocEngage Healthcare CRM (HCRM)?
        ArcCRM and DocEngage Healthcare CRM (HCRM) are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific CRM Software needs.
        Do ArcCRM and DocEngage Healthcare CRM (HCRM) offer a free trial?
        DocEngage Healthcare CRM (HCRM) offers a free trial. ArcCRM does not.
        What is the starting price of ArcCRM vs DocEngage Healthcare CRM (HCRM)?
        ArcCRM starts at Contact for pricing. DocEngage Healthcare CRM (HCRM) starts at $49 /User/Month.
        What are the top alternatives to ArcCRM?
        Top alternatives to ArcCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.
        What are the top alternatives to DocEngage Healthcare CRM (HCRM)?
        Top alternatives to DocEngage Healthcare CRM (HCRM) include Bigin by Zoho CRM, WebEngage, ClickUp, Zoho CRM, Freshsales.