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Amwell vs SecureVideo Comparison

Last updated:

Amwell

3.3(2,124 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features include both computerized and manual…

SecureVideo

Starting at $50 /User/Month

  • Free Trial
  • Healthcare Providers
  • Health Systems

SecureVideo makes online healthcare simple with its cloud-based, secure platform. Striving to provide the best experience, this cost-efficient and user-friendly solution is kept secure through HIPAA-compliant measures an…

Amwell leads on user satisfaction with a 3.3-star rating across 2,124 reviews.

Amwell vs SecureVideo — at a glance

FeatureAmwellSecureVideo
Rating3.3 / 5
Reviews2,124
Starting priceContact for pricing$50 /User/Month
Free trial No Yes
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessHealthcare Providers, Health Systems, Hospitals
CategoryTelemedicine SoftwareTelemedicine Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modesBusiness Hours
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAA
Data residencyUSUS

Key differences between Amwell and SecureVideo

  • Pricing: SecureVideo starts at $50 /User/Month. Amwell pricing is not publicly listed.
  • Free trial: SecureVideo offers a free trial; Amwell does not.
  • Target audience: Amwell is built for Individuals and Large Enterprises, while SecureVideo targets Healthcare Providers and Health Systems.

Amwell vs SecureVideo — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Amwell
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SecureVideo - Telemedicine Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Amwell

Best for medium to large healthcare organizations needing integrated telemedicine tools.

Choose if
  • You require a telemedicine platform combining computerized and manual diagnosis by licensed U.S. physicians.
  • You want integrated patient monitoring features like blood pressure and weight scale tracking within the app.
  • You value a simple, intuitive interface that mimics face-to-face physician visits.
Consider alternatives if
  • You are a small clinic without existing telemedicine infrastructure or limited budget transparency.
  • You need a solution with clearly published pricing and consistently high user satisfaction ratings.

SecureVideo

Best for

Healthcare Providers, Health Systems, Hospitals

Amwell typically suits Individuals and Large Enterprises. SecureVideo tends to fit Healthcare Providers and Health Systems better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features ... Read More about Amwell

SecureVideo makes online healthcare simple with its cloud-based, secure platform. Striving to provide the best experience, this cost-efficient and user-friendly solution is kept secure ... Read More about SecureVideo

Entry Level Pricing

  • Not Available
  • Starts from $50

Free Trial Availability

  • No free trial
  • Free Trial available

Spotsaas Score

What's this? ↗

9.6/10

Not Available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Medium BusinessLarge Enterprises
Get pricing help
Get pricing help

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How do Amwell and SecureVideo Compare on Features?

Total Features

9 Features

0 Features

Unique Features

No unique features

No features

Get Quote
Get Quote

Compare Amwell and SecureVideo on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $50

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      SecureVideo pricing

      Other Details

      Organization Types supported

      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Amwell User Reviews & Rating Comparison

      User Ratings

      3.3

      (based on 2124 reviews)

      No reviews available for the product

      Rating Distribution

      0

      0

      0

      0

      0

      1

      1

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      User sentiment is mixed with appreciation for ease of use but concerns about pricing and feature limitations.

      What buyers like

      • Ease of use
      • Physician interaction quality
      • Prescription management

      Common complaints

      • Pricing transparency
      • Feature limitations

      What buyers like

      • HIPAA-compliant security
      • User-friendly interface
      • Dedicated technical support

      Common complaints

      • Limited features compared to competitors
      • May require training
      • Not suitable for all healthcare providers

      Pros and Cons

      • Intuitive interface comparable to face-to-face visits

      • Integration of computerized and manual diagnosis by licensed U.S. physicians

      • Features like electronic prescriptions with refill reminders

      • Pricing is quotation based and not publicly available

      • Moderate user rating (3.3 out of 5) indicating mixed user satisfaction

      • HIPAA compliance ensures patient data security.

      • User-friendly interface enhances patient experience.

      • Dedicated support aids in smooth implementation.

      • Limited features may not meet all needs.

      • Training may be necessary for effective use.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Top Alternatives to Amwell and SecureVideo in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Amwell or SecureVideo?
      Amwell edges out the other on user ratings (3.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Amwell and SecureVideo offer a free trial?
      SecureVideo offers a free trial. Amwell does not.
      What is the starting price of Amwell vs SecureVideo?
      Amwell starts at Contact for pricing. SecureVideo starts at $50 /User/Month.
      What are the top alternatives to Amwell?
      Top alternatives to Amwell include Chiron Health, 1upHealth, Mend, eVisit, VCDoctor.
      What are the top alternatives to SecureVideo?
      Top alternatives to SecureVideo include Amwell, Philips eCareManager, VSee, CloudVisit Telemedicine, Medici.

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