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Amwell vs Certintell Comparison

Last updated:

Amwell

3.3(2,124 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features include both computerized and manual…

Certintell

5.0(1 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Certintell is a revolutionary medical software that allows the doctors or other qualified staff to make video calls with the patients. It is a groundbreaking technology that helps in improving the health of the patients…

Certintell leads on user satisfaction with a 5.0-star rating across 1 reviews.

SpotSaaS Analysis

AmwellCertintell

The core difference between Amwell and Certintell lies in Amwell's focus on providing integrated telemedicine tools specifically designed for medium to large healthcare organizations, while Certintell lacks detailed information on its offerings and target market. Ideal buyers for Amwell are medium to large healthcare organizations seeking comprehensive telemedicine solutions, whereas Certintell may appeal to a broader audience but lacks the specifics to define its ideal buyer.

- Best for medium to large healthcare organizations - Offers integrated telemedicine tools - Combines computerized and manual diagnosis - Includes patient monitoring features - Designed for licensed U.S. physicians - Pricing information not disclosed

- Company size details not specified - No specific target market identified - Lacks detailed product offerings - Pricing information not disclosed - Ideal buyer information not provided - Limited comparative insights available

Amwell vs Certintell — at a glance

FeatureAmwellCertintell
Rating3.3 / 55.0 / 5
Reviews2,1241
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryTelemedicine SoftwareTelemedicine Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modesBusiness HoursOnline
CertificationsSOC 2, HIPAA, GDPRHIPAA
Data residencyUSUS

Key differences between Amwell and Certintell

  • Target audience: Amwell is built for Individuals and Large Enterprises, while Certintell targets Large Enterprises and Medium Business.
  • User satisfaction: Certintell scores higher with a 5.0-star average.
  • Deployment: Amwell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Certintell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Amwell vs Certintell — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Amwell
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Certintell
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Amwell

Best for medium to large healthcare organizations needing integrated telemedicine tools.

Choose if
  • You require a telemedicine platform combining computerized and manual diagnosis by licensed U.S. physicians.
  • You want integrated patient monitoring features like blood pressure and weight scale tracking within the app.
  • You value a simple, intuitive interface that mimics face-to-face physician visits.
Consider alternatives if
  • You are a small clinic without existing telemedicine infrastructure or limited budget transparency.
  • You need a solution with clearly published pricing and consistently high user satisfaction ratings.

Certintell

Best for

Large Enterprises, Medium Business, Small Business

Amwell typically suits Individuals and Large Enterprises. Certintell tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features ... Read More about Amwell

Certintell is a revolutionary medical software that allows the doctors or other qualified staff to make video calls with the patients. It is a groundbreaking technology that helps in ... Read More about Certintell

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.6/10

8.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Medium BusinessLarge Enterprises
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How do Amwell and Certintell Compare on Features?

Total Features

9 Features

5 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Amwell and Certintell on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Other Details

Organization Types supported

  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers

Platforms Supported

  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)

Modes of support

  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

API Support

  • Not Available
  • Not Available
Get help choosing
Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2

✓ Yes

HIPAA

✓ Yes
✓ Yes

GDPR

✓ Yes

Single Sign-On (SSO)

✓ Yes

Multi-Factor Auth (MFA)

✓ Yes

Data Encryption

✓ Yes
✓ Yes

Audit Logs

✓ Yes

Data Residency

🇺🇸 US
🇺🇸 US

Amwell User Reviews & Rating Comparison

User Ratings

3.3

(based on 2124 reviews)

5

(based on 1 reviews)

Rating Distribution

0

0

0

0

0

0

0

0

0

0

Spotsaas Editor’s POV generated by AI

Buyer sentiment

User sentiment is mixed with appreciation for ease of use but concerns about pricing and feature limitations.

What buyers like

  • Ease of use
  • Physician interaction quality
  • Prescription management

Common complaints

  • Pricing transparency
  • Feature limitations

Buyer sentiment

Buyer sentiment is very strong across 1 reviews, with consistently positive feedback.

What buyers like

  • User-friendly video calling
  • Improves patient communication
  • Accessible from anywhere

Common complaints

  • Limited features for specialists
  • Requires stable internet connection
  • May lack integration options

Pros and Cons

  • Intuitive interface comparable to face-to-face visits

  • Integration of computerized and manual diagnosis by licensed U.S. physicians

  • Features like electronic prescriptions with refill reminders

  • Pricing is quotation based and not publicly available

  • Moderate user rating (3.3 out of 5) indicating mixed user satisfaction

  • Streamlined communication improves patient engagement.

  • Accessible platform enhances remote consultations.

  • Focus on user experience simplifies usage.

  • May not support advanced medical tools.

  • Limited customization options for branding.

Top Alternatives to Amwell and Certintell in 2026

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, Amwell or Certintell?
Certintell edges out the other on user ratings (5.0 vs 3.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Amwell and Certintell offer a free trial?
Neither Amwell nor Certintell currently lists a free trial.
What is the starting price of Amwell vs Certintell?
Amwell starts at Contact for pricing. Certintell starts at Contact for pricing.
What are the top alternatives to Amwell?
Top alternatives to Amwell include Chiron Health, 1upHealth, Mend, eVisit, VCDoctor.
What are the top alternatives to Certintell?
Top alternatives to Certintell include Mend, Synapse Medicine, VCDoctor, Practice Fusion, Teladoc.

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