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Amwell vs 1upHealth Comparison

Last updated:

Amwell

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features include both computerized and manual…

1upHealth

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

The 1upHealth telemedicine platform helps providers meet their patients' and payers' expectations for an exceptional care experience. The secure, HIPAA-compliant software includes direct integration into electronic medic…

Spotsaas Analysis

Amwell1upHealth

The core difference between Amwell and 1upHealth lies in Amwell's focus on integrated telemedicine tools for patient monitoring, while 1upHealth specializes in deep integration with EMR and PMS systems. Amwell is ideal for medium to large healthcare organizations seeking comprehensive telemedicine capabilities, whereas 1upHealth is best suited for large healthcare providers needing robust EMR integration.

- Best for medium to large healthcare organizations - Offers integrated telemedicine tools - Combines computerized and manual diagnosis - Includes patient monitoring features - Suitable for organizations needing comprehensive telehealth solutions - Focuses on licensed U.S. physicians

- Best for large healthcare providers - Specializes in EMR and PMS telemedicine integration - Ensures HIPAA compliance - Ideal for practice administrators - Supports medium to large healthcare organizations - Focuses on deep integration capabilities

Amwell vs 1upHealth — at a glance

FeatureAmwell1upHealth
Rating
Reviews
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryTelemedicine SoftwareTelemedicine Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
API
Support modesBusiness HoursOnline
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPR
Data residencyUSUS

Key differences between Amwell and 1upHealth

  • Target audience: Amwell is built for Individuals and Large Enterprises, while 1upHealth targets Large Enterprises and Medium Business.
  • Deployment: Amwell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; 1upHealth supports SaaS/Web/Cloud.

Amwell vs 1upHealth — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Amwell
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1upHealth
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Biggest differences

Start here before you go deeper into features.

Amwell

Best for medium to large healthcare organizations needing integrated telemedicine tools.

Choose if
  • You require a telemedicine platform combining computerized and manual diagnosis by licensed U.S. physicians.
  • You want integrated patient monitoring features like blood pressure and weight scale tracking within the app.
  • You value a simple, intuitive interface that mimics face-to-face physician visits.
Consider alternatives if
  • You are a small clinic without existing telemedicine infrastructure or limited budget transparency.
  • You need a solution with clearly published pricing and consistently high user satisfaction ratings.

1upHealth

Best for large healthcare providers needing deep EMR and PMS telemedicine integration.

Choose if
  • You require HIPAA-compliant telemedicine with direct EMR and PMS integration.
  • Your organization is a medium to large healthcare provider or practice administrator.
  • You need a comprehensive suite of telemedicine applications tailored for enterprise workflows.
Consider alternatives if
  • You are a small practice without existing EMR/PMS integration needs.
  • You need transparent, out-of-the-box pricing and a simple setup process.

Amwell: Best for medium to large healthcare organizations needing integrated telemedicine tools. 1upHealth: Best for large healthcare providers needing deep EMR and PMS telemedicine integration.

Description

Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features ... Read More about Amwell

The 1upHealth telemedicine platform helps providers meet their patients' and payers' expectations for an exceptional care experience. The secure, HIPAA-compliant software includes direct ... Read More about 1upHealth

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

9.6/10

8.9/10

Best Company Size

Medium BusinessLarge Enterprises
Medium BusinessLarge Enterprises
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How do Amwell and 1upHealth Compare on Features?

Total Features

9 Features

11 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Amwell and 1upHealth on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Page

      Pricing information not available

      1upHealth pricing

      Other Details

      Organization Types supported

      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Amwell User Reviews & Rating Comparison

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      User sentiment is mixed with appreciation for ease of use but concerns about pricing and feature limitations.

      What buyers like

      • Ease of use
      • Physician interaction quality
      • Prescription management

      Common complaints

      • Pricing transparency
      • Feature limitations

      Buyer sentiment

      No user reviews or ratings available to determine sentiment.

      What buyers like

      • HIPAA-compliant
      • Direct EMR integration
      • Comprehensive application suite

      Common complaints

      • May require technical setup
      • Potential learning curve
      • Limited customization options

      Pros and Cons

      • Intuitive interface comparable to face-to-face visits

      • Integration of computerized and manual diagnosis by licensed U.S. physicians

      • Features like electronic prescriptions with refill reminders

      • Pricing is quotation based and not publicly available

      • Moderate user rating (3.3 out of 5) indicating mixed user satisfaction

      • Secure, HIPAA-compliant platform

      • Direct integration with EMR and PMS systems

      • Comprehensive suite of telemedicine applications

      • Pricing is quotation-based and not publicly available

      • No available user ratings or reviews to assess user satisfaction

      Used Amwell or 1upHealth? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      No screenshots available.

      1upHealth screenshot

      1 Screenshots

      Top Alternatives to Amwell and 1upHealth in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Amwell or 1upHealth?
      Amwell and 1upHealth are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific Telemedicine Software needs.
      Do Amwell and 1upHealth offer a free trial?
      Neither Amwell nor 1upHealth currently lists a free trial.
      What is the starting price of Amwell vs 1upHealth?
      Amwell starts at Contact for pricing. 1upHealth starts at Contact for pricing.
      What are the top alternatives to Amwell?
      Top alternatives to Amwell include Chiron Health, 1upHealth, Mend, eVisit, VCDoctor.
      What are the top alternatives to 1upHealth?
      Top alternatives to 1upHealth include DrCare247, Practice Fusion, MyClinic, Doxy.me, Upvio.