Amwell vs 1upHealth Comparison
Amwell
Starting at Contact for pricing
- Individuals
- Large Enterprises
Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features include both computerized and manual…
1upHealth
Starting at Contact for pricing
- Large Enterprises
- Medium Business
The 1upHealth telemedicine platform helps providers meet their patients' and payers' expectations for an exceptional care experience. The secure, HIPAA-compliant software includes direct integration into electronic medic…
Amwell leads on user satisfaction with a 3.3-star rating across 2,124 reviews.
SpotSaaS Analysis
Amwell1upHealth
The core difference between Amwell and 1upHealth lies in Amwell's focus on integrated telemedicine tools for patient monitoring, while 1upHealth specializes in deep integration with EMR and PMS systems. Amwell is ideal for medium to large healthcare organizations seeking comprehensive telemedicine capabilities, whereas 1upHealth is best suited for large healthcare providers needing robust EMR integration.
- Best for medium to large healthcare organizations - Offers integrated telemedicine tools - Combines computerized and manual diagnosis - Includes patient monitoring features - Suitable for organizations needing comprehensive telehealth solutions - Focuses on licensed U.S. physicians
- Best for large healthcare providers - Specializes in EMR and PMS telemedicine integration - Ensures HIPAA compliance - Ideal for practice administrators - Supports medium to large healthcare organizations - Focuses on deep integration capabilities
Amwell vs 1upHealth — at a glance
| Feature | Amwell | 1upHealth |
|---|---|---|
| Rating | 3.3 / 5 | — |
| Reviews | 2,124 | — |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Individuals, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Telemedicine Software | Telemedicine Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | — | — |
| Support modes | Business Hours | Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, HIPAA, GDPR |
| Data residency | US | US |
Key differences between Amwell and 1upHealth
- Target audience: Amwell is built for Individuals and Large Enterprises, while 1upHealth targets Large Enterprises and Medium Business.
- Deployment: Amwell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; 1upHealth supports SaaS/Web/Cloud.
Amwell vs 1upHealth — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for medium to large healthcare organizations needing integrated telemedicine tools.
- You require a telemedicine platform combining computerized and manual diagnosis by licensed U.S. physicians.
- You want integrated patient monitoring features like blood pressure and weight scale tracking within the app.
- You value a simple, intuitive interface that mimics face-to-face physician visits.
- You are a small clinic without existing telemedicine infrastructure or limited budget transparency.
- You need a solution with clearly published pricing and consistently high user satisfaction ratings.
Best for large healthcare providers needing deep EMR and PMS telemedicine integration.
- You require HIPAA-compliant telemedicine with direct EMR and PMS integration.
- Your organization is a medium to large healthcare provider or practice administrator.
- You need a comprehensive suite of telemedicine applications tailored for enterprise workflows.
- You are a small practice without existing EMR/PMS integration needs.
- You need transparent, out-of-the-box pricing and a simple setup process.
Amwell: Best for medium to large healthcare organizations needing integrated telemedicine tools. 1upHealth: Best for large healthcare providers needing deep EMR and PMS telemedicine integration.
Description | Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features ... Read More about Amwell | The 1upHealth telemedicine platform helps providers meet their patients' and payers' expectations for an exceptional care experience. The secure, HIPAA-compliant software includes direct ... Read More about 1upHealth |
|---|---|---|
Free Trial Availability |
|
|
Spotsaas ScoreWhat's this? ↗ | 9.6/10 | 8.9/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Medium BusinessLarge Enterprises | Medium BusinessLarge Enterprises |
Get pricing help | Get pricing help |
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
How do Amwell and 1upHealth Compare on Features?
Total Features | 9 Features | 11 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Amwell and 1upHealth on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
|---|---|---|
Pricing Page | Pricing information not available |  |
Other Details
Organization Types supported |
|
|
|---|---|---|
Platforms Supported |
|
|
Modes of support |
|
|
API Support |
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Amwell User Reviews & Rating Comparison
User Ratings | 3.3 (based on 2124 reviews) | No reviews available for the product |
|---|---|---|
Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment User sentiment is mixed with appreciation for ease of use but concerns about pricing and feature limitations. What buyers like
Common complaints
| Buyer sentiment No user reviews or ratings available to determine sentiment. What buyers like
Common complaints
|
Pros and Cons |
|
|
Media and Screenshots
Screenshots | No screenshots available. |  1 Screenshots |
|---|
Top Alternatives to Amwell and 1upHealth in 2026
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Amwell or 1upHealth?
- Amwell edges out the other on user ratings (3.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Amwell and 1upHealth offer a free trial?
- Neither Amwell nor 1upHealth currently lists a free trial.
- What is the starting price of Amwell vs 1upHealth?
- Amwell starts at Contact for pricing. 1upHealth starts at Contact for pricing.
- What are the top alternatives to Amwell?
- Top alternatives to Amwell include Chiron Health, 1upHealth, Mend, eVisit, VCDoctor.
- What are the top alternatives to 1upHealth?
- Top alternatives to 1upHealth include DrCare247, Practice Fusion, MyClinic, Doxy.me, Upvio.