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Amazon Neptune vs PlanetScale Comparison

Last updated:

Amazon Neptune

4.0(13 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing Amazon Neptune - the ultimate solution for building and managing graph database applications. With advanced tools and a fully-managed service, Neptune allows for seamless execution of identity, knowledge, and…

PlanetScale

4.2(3 reviews)

Starting at $1.25 /Month

  • Individuals
  • Medium Business

PlanetScale is the perfect solution for developers and small businesses alike. It's a MySQL and Vitess-based, serverless platform with powerful tools that let you effortlessly divide your databases with code, quickly mig…

PlanetScale leads on user satisfaction with a 4.2-star rating across 3 reviews.

Amazon Neptune vs PlanetScale — at a glance

FeatureAmazon NeptunePlanetScale
Rating4.0 / 54.2 / 5
Reviews133
Starting priceContact for pricing$1.25 /Month
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Medium Business, Small Business
CategoryDatabase as a Service (DBaaS) ProviderDatabase as a Service (DBaaS) Provider
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2
Data residencyUSGlobal

Key differences between Amazon Neptune and PlanetScale

  • Pricing: PlanetScale starts at $1.25 /Month. Amazon Neptune pricing is not publicly listed.
  • Free trial: Amazon Neptune offers a free trial; PlanetScale does not.
  • Target audience: Amazon Neptune is built for Large Enterprises and Medium Business, while PlanetScale targets Individuals and Medium Business.
  • User satisfaction: PlanetScale scores higher with a 4.2-star average.
  • Deployment: Amazon Neptune supports SaaS/Web/Cloud; PlanetScale supports SaaS/Web/Cloud.

Amazon Neptune vs PlanetScale — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Database as a Service (DBaaS) Provider tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Amazon Neptune - Database as a Service (DBaaS) Provider
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PlanetScale - New SaaS Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Amazon Neptune

Best for high-performance, multi-language graph database applications in AWS environments.

Choose if
  • You need to run over 100,000 graph queries per second with low latency.
  • You require support for multiple open-source graph query languages like Gremlin and openCypher.
  • You want a fully managed graph database integrated with the AWS ecosystem to reduce operational overhead.
Consider alternatives if
  • Your team lacks specialized graph database expertise and prefers simpler relational databases.
  • You need transparent, straightforward pricing without complex quotation-based models.

PlanetScale

Best for

Individuals, Medium Business, Small Business

Amazon Neptune typically suits Large Enterprises and Medium Business. PlanetScale tends to fit Individuals and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Introducing Amazon Neptune - the ultimate solution for building and managing graph database applications. With advanced tools and a fully-managed service, Neptune allows for seamless ... Read More about Amazon Neptune

PlanetScale is the perfect solution for developers and small businesses alike. It's a MySQL and Vitess-based, serverless platform with powerful tools that let you effortlessly divide your ... Read More about PlanetScale

Entry Level Pricing

  • Not Available
  • Starts from $1.25

Free Trial Availability

  • Free Trial available
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.2

(3)

Best Company Size

51-500 employees500+ employees
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Software Demo

Demo

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How do Amazon Neptune and PlanetScale Compare on Features?

Total Features

0 Features

6 Features

Unique Features

No features

No unique features

Get Quote
Get Quote

Compare Amazon Neptune and PlanetScale on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $1.25

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      PlanetScale pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Small Business
      • Large Enterprises
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Amazon Neptune User Reviews & Rating Comparison

      User Ratings

      4

      (based on 13 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      1

      2

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate Amazon Neptune's high performance and multi-language support but note concerns about pricing transparency and complexity.

      What buyers like

      • Query performance
      • Multi-language API support
      • Managed service convenience

      Common complaints

      • Pricing opacity
      • Complexity of use

      Buyer sentiment

      Buyer sentiment is positive across 3 reviews, with strong overall satisfaction.

      What buyers like

      • Serverless database management
      • MySQL and Vitess-based
      • Automated workflows

      Common complaints

      • Limited to MySQL databases
      • May require technical expertise
      • Pricing not disclosed

      Pros and Cons

      • High query performance with over 100,000 queries per second

      • Support for multiple open-source graph APIs (Gremlin, openCypher, SPARQL)

      • Fully managed service reducing operational overhead

      • Pricing is quotation based and not publicly transparent

      • Limited information on ease of migration and integration

      • Serverless architecture simplifies management

      • Strong security features for data protection

      • User-friendly for developers

      • Best suited for MySQL users

      • Limited to specific database environments

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      ADP

      ADP

      Cox Automotive

      Cox Automotive

      Careem

      Careem

      No Customers information available.

      Media and Screenshots

      Videos

      video-0

      1 Videos

      video-0

      1 Videos

      Top Alternatives to Amazon Neptune and PlanetScale in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Amazon Neptune or PlanetScale?
      PlanetScale edges out the other on user ratings (4.2 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Amazon Neptune and PlanetScale offer a free trial?
      Amazon Neptune offers a free trial. PlanetScale does not.
      What is the starting price of Amazon Neptune vs PlanetScale?
      Amazon Neptune starts at Contact for pricing. PlanetScale starts at $1.25 /Month.
      What are the top alternatives to Amazon Neptune?
      Top alternatives to Amazon Neptune include Hasura, Dgraph, Neo4j Graph Database, Nebula Graph, Oracle Spatial and Graph.
      What are the top alternatives to PlanetScale?
      Top alternatives to PlanetScale include MongoDB, MongoDB Cloud Manager, pgDash, Prisma, StationDB.

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