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Allscripts EHR vs NextGen Office vs NextGen Healthcare EHR vs Athenahealth EHR Comparison

Last updated:

Allscripts EHR

3.4(63 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

Allscripts EHR is a comprehensive electronic record-keeping software designed for health professionals, hospitals and health clinics. It serves as a one-stop solution for all their record-keeping needs, including schedul…

NextGen Office

3.6(55 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

NextGen Office is a cloud-based EHR software designed to streamline billing and revenue cycle management processes. It also provides powerful analytics to help track MACRA/MIPS reporting, detailed financial performance,…

NextGen Healthcare EHR

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

NextGen Healthcare EHR is a robust, cloud-based electronic health record platform designed to streamline clinical, operational, and revenue workflows in ambulatory care settings. Tailored for practices of all sizes, it o…

Athenahealth EHR

3.3(26 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Athenahealth EHR is designed to make it easy for medical professionals to stay ahead of industry changes and maintain exceptional care. This software provides accurate documentation enabling users to excel in providing q…

NextGen Office leads on user satisfaction with a 3.6-star rating across 55 reviews.

Allscripts EHR vs NextGen Office vs NextGen Healthcare EHR vs Athenahealth EHR — at a glance

FeatureAllscripts EHRNextGen OfficeNextGen Healthcare EHRAthenahealth EHR
Rating3.4 / 53.6 / 53.3 / 5
Reviews635526
Starting priceContact for pricingContact for pricingContact for pricingContact for pricing
Free trial No No No No
Free version No No No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryEHR SoftwareEHR SoftwareEHR SoftwareEHR Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud
API
Support modes24/7 (Live rep), OnlineOnlineOnlineOnline
CertificationsHIPAAHIPAASOC 2, HIPAASOC 2, HIPAA, GDPR
Data residencyUSUSGlobalUS

Key differences between Allscripts EHR and NextGen Office

  • Target audience: Allscripts EHR is built for Individuals and Large Enterprises, while NextGen Office targets Large Enterprises and Medium Business.
  • User satisfaction: NextGen Office scores higher with a 3.6-star average.
  • Deployment: Allscripts EHR supports SaaS/Web/Cloud; NextGen Office supports SaaS/Web/Cloud.

Compare Allscripts EHR vs NextGen Office vs NextGen Healthcare EHR vs Athenahealth EHR — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most EHR Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Allscripts EHR - EHR Software
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NextGen Office - New SaaS Software
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Biggest differences

Start here before you go deeper into features.

Allscripts EHR

Best for

Individuals, Large Enterprises, Medium Business

NextGen Office

Best for

Large Enterprises, Medium Business, Small Business

NextGen Healthcare EHR

Best for

Large Enterprises, Medium Business, Small Business

Athenahealth EHR

Best for

Large Enterprises, Medium Business, Small Business

Allscripts EHR typically suits Individuals and Large Enterprises. NextGen Office tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Allscripts EHR is a comprehensive electronic record-keeping software designed for health professionals, hospitals and health clinics. It serves as a one-stop solution for all their ... Read More about Allscripts EHR

NextGen Office is a cloud-based EHR software designed to streamline billing and revenue cycle management processes. It also provides powerful analytics to help track MACRA/MIPS reporting, ... Read More about NextGen Office

NextGen Healthcare EHR is a robust, cloud-based electronic health record platform designed to streamline clinical, operational, and revenue workflows in ambulatory care settings. Tailored ... Read More about NextGen Healthcare EHR

Athenahealth EHR is designed to make it easy for medical professionals to stay ahead of industry changes and maintain exceptional care. This software provides accurate documentation ... Read More about Athenahealth EHR

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

3.4

(63)

3.6

(55)

3.3

(26)

Best Company Size

1–50 Employees
50 – 1,000+ Employees
5–50 Employees
Get pricing help
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

NextGen Office

  • AI‑Powered Efficiency: The Ambient Assist feature automatically transcribes patient‑provider conversations into structured SOAP notes—saving up to 2 hours of documentation daily and integrating ICD‑10 coding, meds, and lab orders automatically
  • All‑in‑One Cloud Platform: Combines EHR, practice management, e‑prescribing, telehealth, lab integrations, patient portal, and RCM—all accessible on any device. Offers real‑time insurance eligibility checks, claim clearinghouse, billing analytics, and marketplace discounts
  • Regulatory & Financial Insights: Built‑in MACRA/MIPS compliance reporting, plus financial dashboards and business intelligence to monitor practice performance and optimize reimbursements

NextGen Healthcare EHR

  • Comprehensive feature-rich platform: Includes patient portal, specialty-specific workflows, practice management, e‑prescribing, and revenue cycle management—all under one cloud-based system.
  • Customizable and scalable: Highly adaptable templates, smart phrases, and specialty modules make it a solid fit for diverse healthcare settings from outpatient to hospitals.
  • Integrated patient engagement & mobility: Secure messaging, appointment management, mobile access, and population health tools improve patient experience and provider efficiency.

Athenahealth EHR

  • Integrated billing and scheduling: Athenahealth provides seamless integration between billing, scheduling, and clinical documentation, streamlining administrative tasks and reducing errors.
  • Cloud-based accessibility: Being a cloud-based platform, Athenahealth allows healthcare providers to access patient records and manage workflows remotely, enhancing flexibility and continuity of care.
  • Regulatory compliance support: The system is designed to help practices comply with healthcare regulations, including HIPAA, by incorporating necessary features such as secure messaging and audit trails.
Best fit

Best fit

NextGen Office

  • 1–50 Employees
  • Healthcare specialties (family medicine, pediatrics, OB/GYN, internal medicine), medical billing firms
  • Physicians, Nurse Practitioners, Clinic Managers, Billing/Admin Staff

NextGen Healthcare EHR

  • 50 – 1,000+ Employees
  • Healthcare, Ambulatory Care, Specialty Clinics, Community Hospitals, Group Practices
  • Physicians, Nurse Practitioners, Practice Managers, Medical Billers, Health IT Staff, Care Coordinators

Athenahealth EHR

  • 5–50 Employees
  • General Medical Practices, Family Medicine, Internal Medicine, Pediatrics, Multispecialty Clinics
  • Physicians, Medical Assistants, Practice Managers, Billing Specialists, IT Support Staff
Watchouts

Reasons buyers look elsewhere

NextGen Office

  • While workflows are streamlined, mastering AI documentation, telehealth, billing, reporting, and specialty-specific templates requires time and training.
  • Practices with minimal reporting or no billing staff might find robust RCM and analytics modules unnecessarily complex or costly.
  • Some competitors offer deeper specialty-specific workflows or highly customizable templates tailored for subspecialties—NextGen is strong across many but may lack niche depth.

NextGen Healthcare EHR

  • The interface requires significant time to master, especially for users transitioning from more intuitive platforms.
  • Tasks like rescheduling appointments often involve multiple steps, increasing administrative burden.
  • Users report delays and system sluggishness—sometimes exacerbated by server load or internet bandwidth issues.

Athenahealth EHR

  • While Athenahealth offers some degree of customization, many users find it insufficient for tailoring workflows and templates to specific practice needs. This limitation can hinder efficiency and adaptability.
  • Users have reported instances of system lag and slow loading times, which can disrupt clinical workflows and reduce productivity.
  • The platform's complexity necessitates comprehensive training for staff, which can be time-consuming and may temporarily disrupt practice operations.

Software Demo

Demo

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How do Allscripts EHR, NextGen Office, NextGen Healthcare EHR and Athenahealth EHR Compare on Features?

Total Features

0 Features

4 Features

9 Features

7 Features

Unique Features

No features

No unique features

No unique features

No unique features

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Get Quote
Get Quote

Compare Allscripts EHR, NextGen Office, NextGen Healthcare EHR and Athenahealth EHR on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Pricing Plans

          • Not Available
          • Not Available
          • Not Available
          • Not Available

          Pricing Page

          Pricing information not available

          Pricing information not available

          NextGen Healthcare EHR pricing

          Pricing information not available

          Other Details

          Organization Types supported

          • Medium Business
          • Small Business
          • Large Enterprises
          • Individuals
          • Freelancers
          • Medium Business
          • Small Business
          • Large Enterprises
          • Individuals
          • Freelancers
          • Medium Business
          • Small Business
          • Large Enterprises
          • Individuals
          • Freelancers
          • Medium Business
          • Small Business
          • Large Enterprises
          • Individuals
          • Freelancers

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Not Available
          • Not Available
          • Not Available
          • Not Available
          Get help choosing
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          HIPAA

          ✓ Yes
          ✓ Yes

          GDPR

          Data Encryption

          ✓ Yes

          Audit Logs

          ✓ Yes

          Data Residency

          🇺🇸 US
          🇺🇸 US

          Allscripts EHR vs NextGen Office vs NextGen Healthcare EHR User Reviews & Rating Comparison

          User Ratings

          3.6

          (based on 55 reviews)

          No reviews available for the product

          Rating Distribution

          19

          41

          11

          7

          9

          0

          0

          0

          0

          0

          64

          62

          22

          9

          9

          5

          11

          6

          0

          8

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Buyer sentiment is mixed across 87 reviews, so it is worth reviewing the tradeoffs closely.

          Buyer sentiment

          Buyer sentiment is mixed to positive across 55 reviews, with clear strengths and a few common watchouts.

          What buyers like

          • Streamlined billing processes
          • Powerful analytics
          • User-friendly dashboard

          Common complaints

          • Limited customization options
          • Can be expensive for small practices
          • Requires training for effective use

          What buyers like

          • Easy to navigate and customize templates for individual needs, with support from the user community.
          • The system is user-friendly, quick to navigate, and has good training resources available.
          • Combines EHR and Practice Management into one system, providing a seamless experience.

          Common complaints

          • The interface design may feel outdated and lacks modern features, affecting user experience.
          • Some functions require multiple clicks to access, slowing down workflow efficiency.
          • Reports and customization options can be complex and challenging to set up, especially for large-scale systems.

          Buyer sentiment

          Buyer sentiment is mixed across 30 reviews, so it is worth reviewing the tradeoffs closely.

          What buyers like

          • Convenient and easy to share and update electronic records.
          • Intuitive scheduling system, helpful for both office staff and patients.
          • User-friendly interface, especially for daily patient record tracking.

          Common complaints

          • Disappointing implementation experience with setup complexities and lack of pre-formatted tools.
          • Limited training and support resources, making navigation difficult for new users.
          • Some users find the system non-intuitive in workflows.

          Pros and Cons

          No pros or cons available for this product

          • **AI‑Powered Efficiency:** The Ambient Assist feature automatically transcribes patient‑provider conversations into structured SOAP notes—saving up to 2 hours of documentation daily and integrating ICD‑10 coding, meds, and lab orders automatically

          • **All‑in‑One Cloud Platform:** Combines EHR, practice management, e‑prescribing, telehealth, lab integrations, patient portal, and RCM—all accessible on any device. Offers real‑time insurance eligibility checks, claim clearinghouse, billing analytics, and marketplace discounts

          • **Regulatory & Financial Insights:** Built‑in MACRA/MIPS compliance reporting, plus financial dashboards and business intelligence to monitor practice performance and optimize reimbursements

          • May require extensive training

          • Higher costs for smaller practices

          • Easy to navigate and customize templates for individual needs, with support from the user community.

          • The system is user-friendly, quick to navigate, and has good training resources available.

          • Combines EHR and Practice Management into one system, providing a seamless experience.

          • The interface design may feel outdated and lacks modern features, affecting user experience.

          • Some functions require multiple clicks to access, slowing down workflow efficiency.

          • Convenient and easy to share and update electronic records.

          • Intuitive scheduling system, helpful for both office staff and patients.

          • User-friendly interface, especially for daily patient record tracking.

          • Disappointing implementation experience with setup complexities and lack of pre-formatted tools.

          • Limited training and support resources, making navigation difficult for new users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          No Customers information available.

          Friendswood Family Medicine

          Friendswood Family Medicine

          Lozito Medical Associates

          Lozito Medical Associates

          Vision Care

          Vision Care

          KATZEN EYE GROUP

          KATZEN EYE GROUP

          Otis R. Bowen Center for Human Services

          Otis R. Bowen Center for Human Services

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          No screenshots available.

          Videos

          video-0

          1 Videos

          video-0

          2 Videos

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          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, Allscripts EHR or NextGen Office?
          NextGen Office edges out the other on user ratings (3.6 vs 3.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do Allscripts EHR and NextGen Office offer a free trial?
          Neither Allscripts EHR nor NextGen Office currently lists a free trial.
          What is the starting price of Allscripts EHR vs NextGen Office?
          Allscripts EHR starts at Contact for pricing. NextGen Office starts at Contact for pricing.
          What are the top alternatives to Allscripts EHR?
          Top alternatives to Allscripts EHR include NextGen Healthcare EHR, Athenahealth EHR, Dr in Cloud, Vaxi Buddy, PrognoCIS.
          What are the top alternatives to NextGen Office?
          Top alternatives to NextGen Office include NextGen Healthcare EHR, Athenahealth EHR, Dr in Cloud, Vaxi Buddy, CareCloud Charts.

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