Alchemer vs UserTesting vs Figma Comparison
Alchemer
Starting at $49 /User/Month
- Free Trial
- Individuals
- Freelancers / Consultants
Alchemer is a survey and data collection platform used by mid-size to enterprise teams in HR, market research, and customer experience who need advanced logic, custom branding, and CRM integrations beyond what entry-leve…
UserTesting
Starting at Contact for pricing
- Large Enterprises
- Medium Business
UserTesting is UX software that offers exceptional value for medium to large organizations. The focus of the product is on user feedback. UserTesting helps companies learn what users say and think about their products, s…
Figma
Starting at $12 /User/Month
- Freelancers / Consultants
- Large Enterprises
Figma is a browser-based UI design and prototyping tool used by product designers, UX teams, and front-end developers to collaborate on interface design in real time from any operating system. It replaces desktop design…
UserTesting leads on user satisfaction with a 4.1-star rating across 1,103 reviews.
Alchemer vs UserTesting vs Figma — at a glance
| Feature | Alchemer | UserTesting | Figma |
|---|---|---|---|
| Rating | — | 4.1 / 5 | 4.6 / 5 |
| Reviews | — | 1,103 | 1,047 |
| Starting price | $49 /User/Month | Contact for pricing | $12 /User/Month |
| Free trial | Yes | No | No |
| Free version | No | No | No |
| Best for | Individuals, Freelancers / Consultants, Large Enterprises | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | Survey/ User Feedback Software | UX Software | UX Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | — | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Business Hours, Online | Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, GDPR | SOC 2, GDPR |
| Data residency | US | Global | — |
Key differences between Alchemer and UserTesting
- Pricing: Alchemer starts at $49 /User/Month. UserTesting pricing is not publicly listed.
- Free trial: Alchemer offers a free trial; UserTesting does not.
- Target audience: Alchemer is built for Individuals and Freelancers / Consultants, while UserTesting targets Large Enterprises and Medium Business.
- Deployment: Alchemer supports SaaS/Web/Cloud; UserTesting supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Alchemer vs UserTesting vs Figma — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for small to medium businesses needing simple, customizable surveys.
- You want an easy-to-use platform for creating and sharing surveys quickly.
- Your team prefers simple email-based access without complex onboarding.
- You need straightforward management of survey results without advanced analytics.
- Your company requires advanced analytics and deep integrations with other tools.
- You need highly customizable, enterprise-grade workflows and transparent pricing.
Best for medium to large companies seeking rapid user feedback on prototypes.
- You need quick, reliable user feedback for UX research and product development.
- Your team includes UX researchers, product managers, or marketing professionals.
- You want a simple, low-complexity setup with a user-friendly testing platform.
- You are a small startup or have a limited budget for UX testing tools.
- Your organization requires extensive, responsive customer support.
Best for UX/UI teams needing real-time remote collaboration and versatile design tools.
- You require seamless real-time collaboration for remote UX/UI design teams.
- You want an intuitive, beginner-friendly interface with advanced prototyping features.
- You need a cross-platform tool with strong community support and scalable subscriptions.
- Your organization demands highly customizable billing and detailed account management.
- You need extensive enterprise-level support with responsive customer service.
Alchemer: Best for small to medium businesses needing simple, customizable surveys. UserTesting: Best for medium to large companies seeking rapid user feedback on prototypes.
Description | Alchemer is a survey and data collection platform used by mid-size to enterprise teams in HR, market research, and customer experience who need advanced logic, custom branding, and CRM ... Read More about Alchemer | UserTesting is UX software that offers exceptional value for medium to large organizations. The focus of the product is on user feedback. UserTesting helps companies learn what users say ... Read More about UserTesting | Figma is a browser-based UI design and prototyping tool used by product designers, UX teams, and front-end developers to collaborate on interface design in real time from any operating ... Read More about Figma |
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SpotScoreWhat's this? ↗ | 9.5/10 | 9.7/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessMedium Business | Medium BusinessLarge Enterprises | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Alchemer, UserTesting and Figma Compare on Features?
Total Features | 17 Features | 9 Features | 8 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Alchemer, UserTesting and Figma on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✗ No | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
Alchemer vs UserTesting User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment User sentiment is mixed with appreciation for ease of use but concerns about feature limitations and pricing clarity. What buyers like
Common complaints
| Buyer sentiment Users appreciate the platform's ease of use and earning potential but express concerns about customer support and test availability. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights Figma's ease of use, collaboration strengths, and versatile design features, tempered by concerns over billing and customer support. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Verizon  Adobe  Fedex |  Microsoft  Expedia  FamilySearch |  Uber  Zoom  Buffer |
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Media and Screenshots
Screenshots |  3 Screenshots |  5 Screenshots |
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Videos |  2 Videos |  2 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Alchemer or UserTesting?
- UserTesting edges out the other on user ratings (4.1 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Alchemer and UserTesting offer a free trial?
- Alchemer offers a free trial. UserTesting does not.
- What is the starting price of Alchemer vs UserTesting?
- Alchemer starts at $49 /User/Month. UserTesting starts at Contact for pricing.
- What are the top alternatives to Alchemer?
- Top alternatives to Alchemer include Feedier, QuestionPro, SurveySparrow, Enalyzer, Couchsurvey.
- What are the top alternatives to UserTesting?
- Top alternatives to UserTesting include Figma, UXCam, UserX, UXtweak, UserZoom.