Compare AIMS vs Freshservice

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	AIMS (1) Get Quote Get Quote	Freshservice (946) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	AIMS, the Application Performance Monitoring (APM) Tools, provides a real-time view of customer application performance at an affordable price. The performance metrics are collected by ... Read More	The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More
Entry Level Pricing	Not Available	Starts from $19 , Billed Yearly
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	7.8/10	Not Available
User Ratings	4 (1)	4.4 (1491)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	5 Features	0 Features
Unique Features		No features
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Pricing

Pricing Option
Starting From	Not Available	$19 , Billed Yearly
Pricing Plans	Not Available	Starter Get Started Incident Management Knowledge Base Self Service Portal Show more + Growth Get Started Includes features of Starter plan, plus Service Catalog Asset Management Show more + Pro Get Started Includes features of Growth plan, plus Problem Management Change Management Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4 (based on 1 reviews)	4.4 (based on 1491 reviews)
Rating Distribution	Excellent 0 Very Good 1 Good 0 Poor 0 Terible 0	Excellent 781 Very Good 144 Good 13 Poor 3 Terible 5
Expert's Review generated by AI	AIMS provides an affordable and effective solution for real-time application performance monitoring. It excels in its simplicity and intuitive reporting, offering scriptable metric collection and ...Read more	No Expert ai Review available for the product
Pros and Cons	The tool’s web-based platform presents data through a visual reporting interface that is easy to interpret and tailored for business leaders, enabling better decision-making. By correlating multiple metrics intelligently, AIMS enhances root cause analysis, helping users identify issues faster and more accurately. AIMS allows for customizable, scriptable collection of performance metrics, giving users the flexibility to gather data that is specific to their needs. The tool is priced affordably, making it a cost-effective solution for businesses of varying sizes, especially for those looking for an efficient yet budget-friendly APM tool. Depending on existing infrastructure, integrating AIMS into pre-established systems might present challenges for some users. While AIMS offers essential performance metrics, it may lack some of the more advanced features offered by higher-end APM solutions.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Quickbooks 4.4 (27182 reviews) Freshbooks 4 (4589 reviews) Jira 4.4 (17380 reviews)

Customers

Customers	No Customers information available.	vroom Cordant Addison Lee

Media and Screenshots

Screenshots	No screenshots available.	7 Screenshots
Videos	2 Videos	4 Videos

Alternatives

Alternatives	Scout APM 4.7 Datadog APM 4 Nastel AutoPilot	Jira 4.4 SolarWinds Service Desk 4.4 Jira Service Desk 4.1

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both AIMS and Freshservice offer a Free Trial.

AIMS is designed for Large Enterprises, Medium Business and Small Business.

Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

The starting price of Freshservice begins at $19/User/Month when Billed Yearly, while pricing details for AIMS are unavailable.

Some top alternatives to AIMS includes Scout APM, Datadog APM, Nastel AutoPilot, AppDynamics, Dynatrace, Instrumental, Monitis, APImetrics, Motadata AIOps and Acure.io.

Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare AIMS vs Freshservice

AIMS

Freshservice

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure