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Adereso Helpdesk vs Freshservice - Which Help Desk Software Platform Is Better in July 2025?

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TL;DR - Quick Comparison Summary

Description

Adereso Helpdesk is the help desk software for small and medium sized help desks. Adereso is an affordable, easy to use system that will quickly get IT department up and running with full ... Read More

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More

Entry Level Pricing

  • Starts from $41 , Billed Yearly
  • Starts from $19 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • Free Trial available

Spotsaas Score

8.3/10

Not Available

User Ratings

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Software Demo

Demo

Adereso Helpdesk has not given any software demo yet

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How do Adereso Helpdesk and Freshservice Compare on Features?

Total Features

14 Features

0 Features

Unique Features

    No features

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    What Do Adereso Helpdesk and Freshservice Cost?

    Pricing Option

        Starting From

        • $41 , Billed Yearly
        • $19 , Billed Yearly

        Pricing Plans

        • Professional

          • Up to 10,000 API requests

          • 1 Weekly export

          • 100 escalations per week

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        • Business

          • Up to 50,000 API requests

          • 3 Exports per week

          • 1,000 escalations per week

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        • Enterprise

          • Minimum 10 users

          • Unlimited API requests

          • Unlimited exports

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        • Starter

          • Incident Management

          • Knowledge Base

          • Self Service Portal

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        • Growth

          • Includes features of Starter plan, plus

          • Service Catalog

          • Asset Management

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        • Pro

          • Includes features of Growth plan, plus

          • Problem Management

          • Change Management

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        • Browse all pricing plans

        Pricing Page

        adereso-helpdesk pricingfreshservice pricing

        Other Details

        Organization Types supported

        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
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        Adereso Helpdesk User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        No reviews available for the product

        Excellent

        781

        Very Good

        144

        Good

        13

        Poor

        3

        Terible

        5

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        vroom

        vroom

        Cordant

        Cordant

        Addison Lee

        Addison Lee

        Media and Screenshots

        Screenshots

        Adereso Helpdesk screenshot

        1 Screenshots

        Ticket counts

        7 Screenshots

        Videos

        No videos available.

        video-0

        4 Videos

        Top Alternatives to Adereso Helpdesk and Freshservice in 2025

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Adereso Helpdesk and Freshservice offer a Free Trial.

        Adereso Helpdesk is designed for Large Enterprises, Medium Business and Small Business.

        Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        Pricing for Adereso Helpdesk Starts at $41/User/Month when Billed Yearly whereas for Freshservice Starts at $19/User/Month when Billed Yearly.

        Some top alternatives to Adereso Helpdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, CRMdesk, ReadyDesk, LabiDesk, HESK, Help Desk Premier, BoldDesk and Little SaaS Communication.

        Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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