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8x8 vs Newfies-Dialer Comparison

Last updated:

8x8

Starting at $12 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

The 8x8 Contact Center Operation Software is a complete contact center solution with all the tools need to provide top-quality service and delight the customers. From the agent desktop to management dashboards, it provi…

Newfies-Dialer

Starting at $399 /Month

  • Large Enterprises
  • Medium Business

Newfies-Dialer is a powerful auto-dialer and voice broadcasting software that can be used for mass outbound calling, press one dialing and offering outbound IVR. The system is designed to provide potential users with the…

8x8 vs Newfies-Dialer — at a glance

Feature8x8Newfies-Dialer
Rating
Reviews36
Starting price$12 /User/Month$399 /Month
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryContact Center Operations SoftwareContact Center Operations Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalUS

Key differences between 8x8 and Newfies-Dialer

  • Pricing: 8x8 starts at $12 /User/Month, while Newfies-Dialer starts at $399 /Month.
  • Free trial: 8x8 offers a free trial; Newfies-Dialer does not.
  • Deployment: 8x8 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Newfies-Dialer supports SaaS/Web/Cloud.

8x8 vs Newfies-Dialer — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Contact Center Operations Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

8x8 - Contact Center Operations Software
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Talk to an expert
Newfies-Dialer - Contact Center Operations Software
Talk to an expert
Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

8x8

Best for

Large Enterprises, Medium Business, Small Business

Newfies-Dialer

Best for scalable mass outbound calling and voice broadcasting campaigns.

Choose if
  • You need to run high-volume telemarketing or debt collection campaigns.
  • Your team requires press one dialing and outbound IVR capabilities.
  • Your organization has 50+ employees with a dedicated outbound call center.
Consider alternatives if
  • Your primary focus is inbound call management or two-way call handling.
  • You require transparent, publicly available pricing before evaluation.

8x8 typically suits Large Enterprises and Medium Business. Newfies-Dialer tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

The 8x8 Contact Center Operation Software is a complete contact center solution with all the tools need to provide top-quality service and delight the customers. From the agent desktop to ... Read More about 8x8

Newfies-Dialer is a powerful auto-dialer and voice broadcasting software that can be used for mass outbound calling, press one dialing and offering outbound IVR. The system is designed to ... Read More about Newfies-Dialer

Entry Level Pricing

  • Starts from $12
  • Starts from $399

Free Trial Availability

  • Free Trial available
  • No free trial

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

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Step 1 of 4

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How do 8x8 and Newfies-Dialer Compare on Features?

Total Features

5 Features

4 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare 8x8 and Newfies-Dialer on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $12
      • $399

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      8x8 pricing
      Newfies-Dialer pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      8x8 User Reviews & Rating Comparison

      User Ratings

      0

      (based on 36 reviews)

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      1

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Comprehensive contact center solution
      • Flexible communication tools
      • User-friendly dashboards

      Common complaints

      • Can be overwhelming for new users
      • May require customization
      • Support response times can vary

      Buyer sentiment

      Limited but highly positive user feedback highlights strong outbound calling performance.

      What buyers like

      • Effective mass outbound calling
      • Scalability
      • Voice broadcasting features

      Common complaints

      • Lack of pricing transparency
      • Limited user reviews

      Pros and Cons

      • Offers a wide range of communication tools.

      • User-friendly interface for both agents and managers.

      • Initial setup may be complex.

      • Customization can be time-consuming.

      • High volume outbound calling capability

      • Support for press one dialing and outbound IVR

      • Scalable according to equipment and service provider

      • No publicly available pricing information

      • Limited user reviews and feedback

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used 8x8 or Newfies-Dialer? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      No screenshots available.

      Newfies-Dialer Screenshots

      4 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to 8x8 and Newfies-Dialer in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, 8x8 or Newfies-Dialer?
      8x8 edges out the other on user ratings (0.0 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do 8x8 and Newfies-Dialer offer a free trial?
      8x8 offers a free trial. Newfies-Dialer does not.
      What is the starting price of 8x8 vs Newfies-Dialer?
      8x8 starts at $12 /User/Month. Newfies-Dialer starts at $399 /Month.
      What are the top alternatives to 8x8?
      Top alternatives to 8x8 include XCALLY, RingCentral Office, 3CX, ice Contact Center, VoiceIQ.
      What are the top alternatives to Newfies-Dialer?
      Top alternatives to Newfies-Dialer include Voiptime, uContact, TelebuHub, UJET, Vonage Contact Center.