8x8 vs Dialpad Talk Comparison
8x8
Starting at $12 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
The 8x8 Contact Center Operation Software is a complete contact center solution with all the tools need to provide top-quality service and delight the customers. From the agent desktop to management dashboards, it provi…
Dialpad Talk
Starting at $15 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Dialpad Talk is a VoIP dialer application that let's user make and receive calls while connected to cellular or WiFi without using data. User can place and receive calls using Google Voice, Gizmo5, Callcentric, Free Worl…
Dialpad Talk leads on user satisfaction with a 4.5-star rating across 319 reviews.
8x8 vs Dialpad Talk — at a glance
| Feature | 8x8 | Dialpad Talk |
|---|---|---|
| Rating | — | 4.5 / 5 |
| Reviews | 36 | 319 |
| Starting price | $12 /User/Month | $15 /User/Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Contact Center Operations Software | VoIP Providers |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | — |
| Support modes | 24/7 (Live rep), Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | — |
| Data residency | Global | — |
Key differences between 8x8 and Dialpad Talk
- Pricing: 8x8 starts at $12 /User/Month, while Dialpad Talk starts at $15 /User/Month.
- Deployment: 8x8 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Dialpad Talk supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
8x8 vs Dialpad Talk — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Contact Center Operations Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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8x8 vs Dialpad Talk: Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
8x8 typically suits Large Enterprises and Medium Business. Dialpad Talk tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | The 8x8 Contact Center Operation Software is a complete contact center solution with all the tools need to provide top-quality service and delight the customers. From the agent desktop to ... Read More about 8x8 | Dialpad Talk is a VoIP dialer application that let's user make and receive calls while connected to cellular or WiFi without using data. User can place and receive calls using Google Voice, ... Read More about Dialpad Talk |
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Entry Level Pricing |
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User RatingsBased on verified Spotsaas reviews | ||
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do 8x8 and Dialpad Talk Compare on Features?
Total Features | 5 Features | 9 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare 8x8 and Dialpad Talk on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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8x8 vs Dialpad Talk: Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
8x8 vs Dialpad Talk Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✓ Yes | — |
GDPR | ✓ Yes | — |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | — |
8x8 User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 322 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
8x8 and Dialpad Talk Customers
Customers | No Customers information available. |  Motorola  TED  Quora |
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Media and Screenshots
Screenshots | No screenshots available. |  1 Screenshots |
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Videos |  2 Videos |  1 Videos |
Top Alternatives to 8x8 and Dialpad Talk in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, 8x8 or Dialpad Talk?
- Dialpad Talk edges out the other on user ratings (4.5 vs 0.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do 8x8 and Dialpad Talk offer a free trial?
- Yes, both 8x8 and Dialpad Talk offer a free trial.
- What is the starting price of 8x8 vs Dialpad Talk?
- 8x8 starts at $12 /User/Month. Dialpad Talk starts at $15 /User/Month.
- What are the top alternatives to 8x8?
- Top alternatives to 8x8 include JustCall, Ring.io, 3CX, Genesys PureEngage, Five9.
- What are the top alternatives to Dialpad Talk?
- Top alternatives to Dialpad Talk include Vonage Business, FluentStream, VoIPstudio, Vodia PBX, Jive Voice.