Which is better, 3CX or PBX Plus by 500apps?

PBX Plus by 500apps edges out 3CX based on user ratings across 4 reviews. That said, the best pick depends on your workflow — 3CX may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between 3CX and PBX Plus by 500apps?

Key differences between 3CX and PBX Plus by 500apps include pricing (3CX starts at $175 vs PBX Plus by 500apps at $9.99). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both 3CX and PBX Plus by 500apps offer a Free trial?

Neither 3CX nor PBX Plus by 500apps offers a free trial.

Who are the typical users of 3CX?

3CX is designed for Large Enterprises, Medium Business, Small Business.

Who are the typical users of PBX Plus by 500apps?

PBX Plus by 500apps is designed for Large Enterprises, Medium Business, Small Business.

What is the starting price of 3CX and PBX Plus by 500apps?

Pricing for 3CX starts at $175/Year, whereas PBX Plus by 500apps starts at $9.99/Month.

What are the best alternatives to 3CX?

Some top alternatives to 3CX include uContact, Call Center Studio, RingCentral Office, Dialpad Contact Center, VCC Live.

What are the best alternatives to PBX Plus by 500apps?

Some top alternatives to PBX Plus by 500apps include CloudTalk, VoIPstudio, Vonage Business, Vodia PBX, 3CX.

3CX vs PBX Plus by 500apps Comparison

Last updated: May 18, 2026

3CX

4.5(626 reviews)

Starting at $175 /Year

Large Enterprises
Medium Business

3CX is a powerful cloud-based contact center solution designed for companies of all sizes. The software-based solution delivers an exceptional user experience across all platforms, and can be deployed on premise or in th…

View Pricing Read Reviews

PBX Plus by 500apps

4.6(4 reviews)

Starting at $9.99 /Month

Large Enterprises
Medium Business

PBX Plus by 500apps is a cutting-edge virtual PBX software designed for businesses looking to streamline their communication processes. This powerful tool offers a built-in text-to-speech converter to enhance productivit…

View Pricing Read Reviews

PBX Plus by 500apps leads on user satisfaction with a 4.6-star rating across 4 reviews.

3CX vs PBX Plus by 500apps — at a glance

Feature	3CX	PBX Plus by 500apps
Rating	4.5 / 5	4.6 / 5
Reviews	626	4
Starting price	$175 /Year	$9.99 /Month
Free trial	No	No
Free version	No	No
Best for	Large Enterprises, Medium Business, Small Business	Large Enterprises, Medium Business, Small Business
Category	Contact Center Operations Software	VoIP Providers
Platforms	SaaS/Web/Cloud	SaaS/Web/Cloud
API	—	—
Support modes	—	Online
Certifications	GDPR	—
Data residency	Global	Global

Key differences between 3CX and PBX Plus by 500apps

Pricing: 3CX starts at $175 /Year, while PBX Plus by 500apps starts at $9.99 /Month.
User satisfaction: PBX Plus by 500apps scores higher with a 4.6-star average.
Deployment: 3CX supports SaaS/Web/Cloud; PBX Plus by 500apps supports SaaS/Web/Cloud.

3CX vs PBX Plus by 500apps — find the better fit before you commit.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most Contact Center Operations Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	3CX (350) Talk to an expert Talk to an expert	PBX Plus by 500apps (6) Talk to an expert Talk to an expert

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Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

3CX

Best for flexible, cloud or on-premise contact center solutions for SMBs.

Choose if

You need a hybrid deployment option combining cloud and on-premise setups.
Your team values an intuitive interface with advanced softphone capabilities.
You operate a small to medium-sized customer support, sales, or IT helpdesk center.

Consider alternatives if

Your organization requires highly customized, enterprise-level telephony integrations.
You lack readiness for cloud or on-premise infrastructure deployment.

PBX Plus by 500apps

Best for mid-sized teams needing flexible, productivity-boosting virtual PBX.

Choose if

You manage a customer service or sales team of 50-1000 employees.
You want built-in text-to-speech to enhance call handling efficiency.
You need customizable call flow reporting to generate actionable revenue insights.

Consider alternatives if

You are a very small business with minimal call volume.
You require an on-premise PBX solution rather than hosted.

3CX: Best for flexible, cloud or on-premise contact center solutions for SMBs. PBX Plus by 500apps: Best for mid-sized teams needing flexible, productivity-boosting virtual PBX.

Description	3CX is a powerful cloud-based contact center solution designed for companies of all sizes. The software-based solution delivers an exceptional user experience across all platforms, and can ... Read More about 3CX	PBX Plus by 500apps is a cutting-edge virtual PBX software designed for businesses looking to streamline their communication processes. This powerful tool offers a built-in text-to-speech ... Read More about PBX Plus by 500apps
Entry Level Pricing	Starts from $175	Starts from $9.99 , Billed Yearly
Free Trial Availability	No free trial	No free trial
User Ratings Based on verified Spotsaas reviews	4.5 (626)	4.6 (4)
Best Company Size	Small BusinessMedium Business	51-500 employees501-1000 employees
	Get pricing help	Get pricing help

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Compare 3CX and PBX Plus by 500apps on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	$175	$9.99 , Billed Yearly
Pricing Plans	Not Available	Free Get Started 100 - I/O Calls / Month No Webhooks 500 - VM's, 500 - Call Logs Show more + Infinity Get Started 37+ apps No Feature Caps Collaboration Show more + BYOS Get Started 37+ apps Your Server Highest Compliance Show more +
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Not Available
	Get help choosing	Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

GDPR	✓ Yes	—
Single Sign-On (SSO)	✓ Yes	—
Multi-Factor Auth (MFA)	✓ Yes	—
Data Encryption	✓ Yes	—
Audit Logs	✓ Yes	—
Data Residency	🌐 Global	🌐 Global

3CX User Reviews & Rating Comparison

User Ratings	4.5 (based on 626 reviews)	4.6 (based on 4 reviews)
Rating Distribution	277 59 10 2 2	5 1 0 0 0
Spotsaas Editor’s POV generated by AI	Buyer sentiment Users generally rate 3CX highly for its flexible deployment and user-friendly interface, though some desire clearer pricing and more advanced features. What buyers like Ease of use Deployment flexibility Multi-platform support Common complaints Pricing transparency Feature depth	Buyer sentiment Users generally appreciate the productivity features and communication efficiency but note limited user feedback and pricing clarity. What buyers like Ease of communication management Productivity enhancement Customizable reporting Common complaints Pricing transparency Limited user reviews
Pros and Cons	Cloud-based deployment with on-premise option Intuitive user interface with cutting edge softphones Strong multi-platform user experience Lack of publicly available pricing details Potential complexity in setup for non-technical users	Built-in text-to-speech converter enhances productivity Customizable call flows for detailed reporting Hosted PBX system simplifies team communication Limited pricing transparency due to quotation-based pricing Relatively low number of user reviews limits feedback breadth
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	No Customers information available.	TNW Entrepreneur indeed

Media and Screenshots

Screenshots	7 Screenshots	8 Screenshots

Top Alternatives to 3CX and PBX Plus by 500apps in 2026

Alternatives	uContact 4.9 Call Center Studio 4.7 RingCentral Office 3.2	CloudTalk 4.4 VoIPstudio 4.7 Vonage Business 3.4

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, 3CX or PBX Plus by 500apps?: PBX Plus by 500apps edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do 3CX and PBX Plus by 500apps offer a free trial?: Neither 3CX nor PBX Plus by 500apps currently lists a free trial.
What is the starting price of 3CX vs PBX Plus by 500apps?: 3CX starts at $175 /Year. PBX Plus by 500apps starts at $9.99 /Month.
What are the top alternatives to 3CX?: Top alternatives to 3CX include uContact, Call Center Studio, RingCentral Office, Dialpad Contact Center, VCC Live.
What are the top alternatives to PBX Plus by 500apps?: Top alternatives to PBX Plus by 500apps include CloudTalk, VoIPstudio, Vonage Business, Vodia PBX, 3CX.

3CX vs PBX Plus by 500apps Comparison

3CX

PBX Plus by 500apps

3CX vs PBX Plus by 500apps — at a glance

Key differences between 3CX and PBX Plus by 500apps

3CX vs PBX Plus by 500apps — find the better fit before you commit.

3CX

PBX Plus by 500apps

Download this 3CX vs PBX Plus by 500apps comparison

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

User Ratings

Best Company Size

Get shortlist help from a software advisor

How big is your team?

Compare 3CX and PBX Plus by 500apps on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

3CX User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Top Alternatives to 3CX and PBX Plus by 500apps in 2026

Frequently asked questions