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3CX vs LiveOps Comparison

Last updated:

3CX

4.5(626 reviews)

Starting at $175 /Year

  • Large Enterprises
  • Medium Business

3CX is a powerful cloud-based contact center solution designed for companies of all sizes. The software-based solution delivers an exceptional user experience across all platforms, and can be deployed on premise or in th…

LiveOps

3.4(5 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

LiveOps Contact Center Operations software helps agents resolve inbound customer service and sales issues faster. With LiveOps, user can provide exceptional customer service via phone, chat and social media. Improve qual…

3CX leads on user satisfaction with a 4.5-star rating across 626 reviews.

3CX vs LiveOps — at a glance

Feature3CXLiveOps
Rating4.5 / 53.4 / 5
Reviews6265
Starting price$175 /YearContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryContact Center Operations SoftwareContact Center Operations Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
API
Support modesOnline
CertificationsGDPR
Data residencyGlobalUS

Key differences between 3CX and LiveOps

  • Pricing: 3CX starts at $175 /Year. LiveOps pricing is not publicly listed.
  • User satisfaction: 3CX scores higher with a 4.5-star average.
  • Deployment: 3CX supports SaaS/Web/Cloud; LiveOps supports SaaS/Web/Cloud.

3CX vs LiveOps — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Contact Center Operations Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

3CX - Contact Center Operations Software
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LiveOps - Contact Center Operations Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

3CX

Best for flexible, cloud or on-premise contact center solutions for SMBs.

Choose if
  • You need a hybrid deployment option combining cloud and on-premise setups.
  • Your team values an intuitive interface with advanced softphone capabilities.
  • You operate a small to medium-sized customer support, sales, or IT helpdesk center.
Consider alternatives if
  • Your organization requires highly customized, enterprise-level telephony integrations.
  • You lack readiness for cloud or on-premise infrastructure deployment.

LiveOps

Best for

Large Enterprises, Medium Business, Small Business

3CX typically suits Large Enterprises and Medium Business. LiveOps tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

3CX is a powerful cloud-based contact center solution designed for companies of all sizes. The software-based solution delivers an exceptional user experience across all platforms, and can ... Read More about 3CX

LiveOps Contact Center Operations software helps agents resolve inbound customer service and sales issues faster. With LiveOps, user can provide exceptional customer service via phone, chat ... Read More about LiveOps

Entry Level Pricing

  • Starts from $175
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

3.4

(5)

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

3CX has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

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Compare 3CX and LiveOps on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $175
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      3CX pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      3CX User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      277

      59

      10

      2

      2

      1

      1

      3

      0

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally rate 3CX highly for its flexible deployment and user-friendly interface, though some desire clearer pricing and more advanced features.

      What buyers like

      • Ease of use
      • Deployment flexibility
      • Multi-platform support

      Common complaints

      • Pricing transparency
      • Feature depth

      Buyer sentiment

      Buyer sentiment is mixed across 6 reviews, so it is worth reviewing the tradeoffs closely.

      What buyers like

      • Fast issue resolution
      • Multi-channel support
      • User-friendly interface

      Common complaints

      • Limited customization options
      • Can be expensive for small teams
      • Integration challenges

      Pros and Cons

      • Cloud-based deployment with on-premise option

      • Intuitive user interface with cutting edge softphones

      • Strong multi-platform user experience

      • Lack of publicly available pricing details

      • Potential complexity in setup for non-technical users

      • Offers a seamless multi-channel experience for customers.

      • Provides valuable insights to improve agent performance.

      • Redundancy management tools ensure smooth transitions.

      • Customization options may be limited for specific needs.

      • Integration with existing systems can be challenging.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      3CX Wallboard

      7 Screenshots

      No screenshots available.

      Videos

      No videos available.

      video-0

      1 Videos

      Top Alternatives to 3CX and LiveOps in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, 3CX or LiveOps?
      3CX edges out the other on user ratings (4.5 vs 3.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do 3CX and LiveOps offer a free trial?
      Neither 3CX nor LiveOps currently lists a free trial.
      What is the starting price of 3CX vs LiveOps?
      3CX starts at $175 /Year. LiveOps starts at Contact for pricing.
      What are the top alternatives to 3CX?
      Top alternatives to 3CX include uContact, Call Center Studio, RingCentral Office, Dialpad Contact Center, VCC Live.
      What are the top alternatives to LiveOps?
      Top alternatives to LiveOps include uContact, Call Center Studio, Dialpad Contact Center, VCC Live, Vonage Contact Center.

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