Researched and Edited by Rajat Gupta
Last updated: · How we review
Editor's Summary · Customer Advocacy Software
Prefinery leads the pack with a stellar 4.7/5 rating, making it a top choice for those seeking high customer satisfaction. Sendoso, with 686 ratings, offers a strong solution backed by extensive user feedback. Influitive matches Sendoso's 4.6/5 rating, providing another strong option for those valuing proven performance.
Customer advocacy software empowers marketing teams to harness the power of word-of-mouth by turning satisfied customers into brand advocates. This category is particularly sought after by marketing departments in mid-sized to large enterprises looking to amplify their brand reach and engagement.
Quick picks for Customer Advocacy Software
- Best overall — Prefinery
- Best for large enterprises — Sendoso
- Best for proven performance — Influitive
- Best free option — Smile.io
Who gets the most from Customer Advocacy Software
- 1Customer success managers coordinating customer advocacy programs
- 2Marketing managers running referral and brand advocacy campaigns
- 3Product managers integrating user feedback into product development
How to choose Customer Advocacy Software
If you need strong automation to reduce manual advocacy tasks, filter by products highlighting automation features like Forewards. For programs focused on referral tracking and affiliate management, sort by user ratings and filter for customizable reward options. When targeting enterprise-level advocacy with extensive customization, filter by platforms offering high configurability and sort by customer satisfaction scores.
Showing 1-15 out of 15

EarlyParrot
Referrals made easy. Boost your marketing strategy.
Best for: SMB teams · Mid-market · Enterprise
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What is EarlyParrot?
Introducing EarlyParrot: the perfect solution for all your referral marketing needs. This powerful tool makes it incredibly easy to integrate referral campaigns for your SaaS, E-Commerce, or email list building. With its simple installation process and gamification options, you can easily ...
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InviteReferrals
Empower customers to be your brand's biggest advocates.
Best for: SMB teams · Mid-market · Enterprise
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What is InviteReferrals?
InviteReferrals is customer advocacy software that helps online businesses find, invite, and reward their advocates. With one click, we can help business run promotional contests and sweepstakes, track referral results using easy to understand metrics (like impressions, clicks, sales etc). It ...
Read more about InviteReferralsInviteReferrals offers custom pricing plan

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What is FirstPromoter?
FirstPromoter is an end-to-end software that allows businesses to help their customers and prospects in the long run. From data management to customer communication, FirstPromoter does it all. The software helps business communicate with their audience, manage leads and map relationships for a ...
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AppVirality
Boost your app's growth with customer advocacy.
Best for: SMB teams · Mid-market · Enterprise
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What is AppVirality?
AppVirality is customer advocacy software for mobile application developers. It enables them to not only increase retention, but also acquisition and ROI by engaging with their users on social networks, online communities and real-life events. AppVirality provides user with an array of powerful ...
Read more about AppViralityAppVirality offers custom pricing plan

Antavo
Turning customers into brand ambassadors with ease.
Best for: SMB teams · Mid-market · Enterprise
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What is Antavo?
Antavo is customer advocacy software that helps business deliver exceptional customer experiences by giving user all the data, insights, and behavior change strategies needed to turn best customers into brand ambassadors. It's simple, powerful, and easy to use. Antavo is the CRM solution that ...
Read more about AntavoAntavo offers custom pricing plan

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What is Repshift?
Repshift is the customer advocacy software that helps companies listen to customer feedback, resolve their issues, and turn them into loyal brand advocates. This cloud-based application is essential for any company looking to provide an exceptional customer experience. Repshift arms companies ...
Read more about RepshiftRepshift offers custom pricing plan

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What is Friendbuy?
Friendbuy is a software company that powers social commerce. It specialize in creating communities, building brands, and generating revenue from customer advocacy. Its intuitive and integrated system is designed to enable brands to engage with the people who buy their products, both online and ...
Read more about FriendbuyFriendbuy offers custom pricing plan

TrafficManager
Connect with your customers at every touchpoint.
Best for: SMB teams · Mid-market · Enterprise
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What is TrafficManager?
TrafficManager is a customer advocacy (voice of the customer) software that helps companies listen and respond to their customers at the right time and right place across all channels and media. This software provides multichannel, multilingual auto-translation capabilities that are flexible ...
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TrueSaaS
Revolutionize customer feedback with data-driven strategies.
Best for: SMB teams · Mid-market · Enterprise
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What is TrueSaaS?
TrueSaaS set out to help companies manage their customer feedback, but that's not all. It is also determined to do it in a radically innovative way. In addition to the revolutionary software design, TrueSaaS uses data science and computer vision to automate the process and help to formulate ...
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Referral Rock
Boost growth with referral marketing automation.
Best for: SMB teams · Mid-market · Enterprise
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What is Referral Rock?
Referral Rock is customer advocacy software for tech startups. Small companies can use Referral Rock to get more and better customers by sending out a stream of customized emails, tweets, Facebook updates and SMS text messages to the customers of their service providers (like us). It integrates ...
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Tapfiliate
Turn customers into loyal advocates and boost revenue.
Best for: SMB teams · Mid-market · Enterprise
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What is Tapfiliate?
Tapfiliate provides the easy customer advocacy software that gives businesses of any size, the freedom to leverage their customer data. Reaching audience has never been easier with a powerful suite of tools, community and reward platform. Tapfiliate is an all-in-one solution that helps business ...
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Omnistar Affiliate Software
Maximize sales and reduce costs with Omnistar Affiliate.
Best for: SMB teams · Mid-market · Enterprise
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What is Omnistar Affiliate Software?
Omnistar Affiliate is a customer advocacy software that tracks publish, website, affiliate and on-line campaigns. It automatically analyzes customer service requests and requests for information by contact and gives users leads to follow up. It’s the ideal tool for generating leads and cutting ...
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VaultPro
Empowering businesses to unlock customer loyalty.
Best for: SMB teams · Mid-market · Enterprise
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What is VaultPro?
VaultPro is a customer advocacy software that helps business delight their customers, get more referrals and organic traffic on social media, collect reviews, increase site's conversion rates, find more leads and increase revenue. VaultPro provides a secure way for users to interact with ...
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ReferralMagic
Turn happy customers into powerful promoters.
Best for: SMB teams · Mid-market · Enterprise
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What is ReferralMagic?
Referral magic is a customer advocacy software that enables users to refer their friend, family members and even complete strangers to products and services more efficiently. By empowering customers to become advocates and spread the word, business can build strong customer relationships, gain ...
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What is ReferralCandy?
ReferralCandy is a customer advocacy platform that provides personalized referral campaigns. It helps online businesses grow faster by increasing referrals and sales, while reducing cost to acquire customers. Supported by its team of marketing professionals and software engineers, ...
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