Extole Review: Is It The Right Customer Advocacy Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Extole offers custom pricing plan
Microsoft
AAA
Boden
Gap
XoomTrusted by many companies including Microsoft
Overview
Pricing
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is Extole?
Extole is the a customer advocacy marketing software platform. It's the tool business can use to do free customer advocacy marketing, be it brand advocacy or content generated by advocates. It's super easy to use, and gives company tools to measure and tune every single important aspect of customer advocacy strategy. Combining the ingenuity from Extole's product guides and Groove's intuitive user interface enables business to collect high-quality customer feedback with no software installations.
Pricing
Extole offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Extole Software Demo
Extole was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Extole
- Use cases
- Customer advocacy marketing, Referral program management, Brand advocacy campaigns
- Team types
- Marketing managers, Customer success teams
- Company size
- Small Business, Large Enterprises
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose Extole
Solid account management with strategic guidance and program expertise
Customizable referral programs with strong onboarding and optimization support
Quick and easy setup of professional refer-a-friend programs
Is Extole right for you?
Best for easy-to-manage, customizable customer advocacy and referral programs.
Choose Extole if
- You need a simple, quick setup for professional refer-a-friend campaigns.
- Your team values strong strategic guidance and dedicated account management.
- You want customizable referral programs with ongoing onboarding and optimization support.
Consider alternatives if
- You require advanced referral data analytics for detailed ROI measurement.
- You need rapid scaling and accelerated growth of referral programs.
What buyers should know before shortlisting Extole
Extole shines brightly as a top-notch referral program platform, consistently winning over users with its robust capabilities and exceptional account management. Customers praise the platform for its seamless setup, customizable programs, and impressive support team that goes above and beyond to optimize performance.
Extole's user-friendly interface and efficient operations make it a favorite among users, with some reporting significant boosts in customer acquisition and cost-effectiveness. While some users express a desire for faster growth and more detailed referral data, the overall sentiment remains overwhelmingly positive.
Extole's proactive approach to offering solutions and dedicated support team ensure a smooth experience from onboarding to day-to-day management. The platform's potential for customization and strategic guidance make it a valuable asset for businesses looking to enhance their referral programs.
In essence, Extole stands out as a reliable and intelligent partner in driving successful referral initiatives.
Extole pros and cons
- Extole pros
Solid account management with strategic guidance and program expertise
Customizable referral programs with strong onboarding and optimization support
Quick and easy setup of professional refer-a-friend programs
- Extole cons
Limited growth speed of referral programs
Insufficient data insights on referred individuals impacting ROI measurement
Ready to try it?
Get started with Extole
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Extole side-by-side with top Customer Advocacy Software alternatives.
What is the pricing of Extole?
Extole uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Extole reviews and ratings
Buyer sentiment
Users generally praise Extole for its ease of use, strong support, and customizable referral programs, though some desire faster growth and deeper referral insights.
What buyers like
- Ease of use
- Customer support and strategic guidance
- Program customization
Common complaints
- Limited referral growth speed
- Lack of detailed referral data insights
What users are saying
BS
Bob S
12/04/23
"Customer for 10+ years; solid product, great account management"
What do you like best about Extole? The account management. I have built several referral programs with Extole for many lines of business within my ...
Read more
BS
Bob S
12/04/23
"Customer for 10+ years; solid product, great account management"
What do you like best about Extole? The account management. I have built several referral programs with Extole for many lines of business within my ...
Read more
JS
Julia S
03/28/22
"Full Service Referral Program"
What do you like best about Extole? Great guidance and support from onboarding through program optimizations. Customizable programs and capabilities.
JS
Julia S
03/28/22
"Full Service Referral Program"
What do you like best about Extole? Great guidance and support from onboarding through program optimizations. Customizable programs and capabilities.
KL
Kelly L
03/03/22
"We love Extole's Refer-A-Friend program."
What do you like best about Extole? Extole helped us set up a professional refer-a-friend program in just a few days. Their customer service and tech ...
Read more
KL
Kelly L
03/03/22
"We love Extole's Refer-A-Friend program."
What do you like best about Extole? Extole helped us set up a professional refer-a-friend program in just a few days. Their customer service and tech ...
Read more
Extole security and data handling
Key compliance certifications and security features for IT and security teams evaluating Extole.
Certifications
Developer & data
Alternatives to Extole
Extole Customers
Microsoft
AAA
Boden
Gap
Xoom
Extole Support Options
Frequently Asked Questions About Extole
Common questions buyers ask before choosing Extole.
Extole is a strong fit if: You need a simple, quick setup for professional refer-a-friend campaigns.; Your team values strong strategic guidance and dedicated account management.. Consider alternatives if: You require advanced referral data analytics for detailed ROI measurement.; You need rapid scaling and accelerated growth of referral programs..
Buyers commonly note the following limitations of Extole: Limited growth speed of referral programs; Insufficient data insights on referred individuals impacting ROI measurement; Potential constraints on scaling referral campaigns quickly.
Some top alternatives to Extole includes ReferralCandy, Tapfiliate, Referral Rock, Referral SaaSquatch and ERIN.
Extole offers Quotation Based pricing model
The starting price is not disclosed by Extole. You can visit Extole pricing page to get the latest pricing.
Ready to try it?
Get started with Extole
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].