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Extole - Customer Advocacy Software

Extole Review: Is It The Right Customer Advocacy Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

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Extole offers custom pricing plan

MicrosoftMicrosoft
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Trusted by teams including Microsoft

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What is Extole?

Extole is the a customer advocacy marketing software platform. It's the tool business can use to do free customer advocacy marketing, be it brand advocacy or content generated by advocates. It's super easy to use, and gives company tools to measure and tune every single important aspect of customer advocacy strategy. Combining the ingenuity from Extole's product guides and Groove's intuitive user interface enables business to collect high-quality customer feedback with no software installations.

Pricing

  • Extole offers custom pricing plan

Best For

Suited for small teams, SMBs, and enterprise

Security & Compliance

  • Data residency:🇺🇸

Extole Software Demo

Extole was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Extole

Use cases
Customer advocacy marketing, Referral program management, Brand advocacy campaigns
Team types
Marketing managers, Customer success teams
Company size
Small Business, Large Enterprises
Workflow style
Simple and streamlined
Setup complexity
Low

Why teams choose Extole

  • Solid account management with strategic guidance and program expertise

  • Customizable referral programs with strong onboarding and optimization support

  • Quick and easy setup of professional refer-a-friend programs

Is Extole right for you?

Best for easy-to-manage, customizable customer advocacy and referral programs.

Choose Extole if

  • You need a simple, quick setup for professional refer-a-friend campaigns.
  • Your team values strong strategic guidance and dedicated account management.
  • You want customizable referral programs with ongoing onboarding and optimization support.

Consider alternatives if

  • You require advanced referral data analytics for detailed ROI measurement.
  • You need rapid scaling and accelerated growth of referral programs.

What buyers should know before choosing Extole

Extole shines brightly as a top-notch referral program platform, consistently winning over users with its robust capabilities and exceptional account management. Customers praise the platform for its seamless setup, customizable programs, and impressive support team that goes above and beyond to optimize performance.

Extole's user-friendly interface and efficient operations make it a favorite among users, with some reporting significant boosts in customer acquisition and cost-effectiveness. While some users express a desire for faster growth and more detailed referral data, the overall sentiment remains overwhelmingly positive.

Extole's proactive approach to offering solutions and dedicated support team ensure a smooth experience from onboarding to day-to-day management. The platform's potential for customization and strategic guidance make it a valuable asset for businesses looking to enhance their referral programs.

In essence, Extole stands out as a reliable and intelligent partner in driving successful referral initiatives.

Pros and cons

Extole pros and cons

  • Extole pros
  • Solid account management with strategic guidance and program expertise

  • Customizable referral programs with strong onboarding and optimization support

  • Quick and easy setup of professional refer-a-friend programs

  • Extole cons
  • Limited growth speed of referral programs

  • Insufficient data insights on referred individuals impacting ROI measurement

4.9/5 rating
21 verified reviews

Ready to try it?

Get started with Extole

Connect with the team for a personalised demo.

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See how it stacks up

Compare Extole side-by-side with top Customer Advocacy Software alternatives.

Friendbuy
ReferralCandy
InviteReferrals
+7 more
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What is the pricing of Extole?

Extole uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingExtole offers custom pricing
Pricing Model
Quotation Based

Weighing your options?

Not sure if Extole fits your budget?

Extole reviews and ratings

Buyer sentiment

Users generally praise Extole for its ease of use, strong support, and customizable referral programs, though some desire faster growth and deeper referral insights.

What buyers like

  • Ease of use
  • Customer support and strategic guidance
  • Program customization

Common complaints

  • Limited referral growth speed
  • Lack of detailed referral data insights

4.86

Excellent

Based on 11 ratings & 21 reviews

Are you using Extole?

Rating Distribution

Excellent

(20)

Very Good

(1)

Good

(0)

Poor

(0)

Terrible

(0)

Spotsaas advisor
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  • See if Extole fits your business
  • Real pricing — no sales pressure
  • A demo or quick answers, your call

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How big is your team?

We tailor recommendations to companies your size.

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What are the features of Extole?

23%

Feature coverage

6 of 26 tracked features

A/B testing, also known as split testing, is a marketing experiment in which you divide your audience to test various campaign versions and…

Analytics is a math-based field that aims to uncover patterns in marketing data to gain actionable knowledge that can be used in your market…

Customer engagement is a metric that measures how well a company interacts with its consumers at all points in their lives. Customers may he…

To improve attraction, brands are turning to individualized branding tactics. Brands are putting more power in the hands of consumers than e…

A real-time email marketing dashboard displays metrics. This allows individuals to track the effectiveness of an email marketing initiatives…

Social sharing is a feature found in many software applications that allows users to easily share content with others on various social medi…

Security & Compliance

Extole security and data handling

Key compliance certifications and security features for IT and security teams evaluating Extole.

Certifications

HIPAA✗ Not certified

Developer & data

Data residency
🇺🇸

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Extole Customers

Microsoft-logo

Microsoft

AAA-logo

AAA

Boden-logo

Boden

Gap-logo

Gap

Xoom-logo

Xoom

Help & Contact

Extole Support Options

Customer ServiceBusiness HoursOnline
LocationSan Francisco, California

Frequently Asked Questions About Extole

Common questions buyers ask before choosing Extole.

Extole is a Customer Advocacy Software. Extole offers Customer Engagement, Social Sharing, A/B Testing, Analytics, Dashboard and many more functionalities.

Extole is a strong fit if: You need a simple, quick setup for professional refer-a-friend campaigns.; Your team values strong strategic guidance and dedicated account management.. Consider alternatives if: You require advanced referral data analytics for detailed ROI measurement.; You need rapid scaling and accelerated growth of referral programs..

Buyers commonly note the following limitations of Extole: Limited growth speed of referral programs; Insufficient data insights on referred individuals impacting ROI measurement; Potential constraints on scaling referral campaigns quickly.

Some top alternatives to Extole includes Friendbuy, ReferralCandy, InviteReferrals, Referral Rock and UpViral.

Extole offers Quotation Based pricing model

We don't have information regarding integrations of the Extole as of now.

The starting price is not disclosed by Extole. You can visit Extole pricing page to get the latest pricing.

Ready to try it?

Get started with Extole

Get connected with the team for a personalised demo.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].