Researched and Edited by Rajat Gupta
Last updated: · How we review
Editor's Summary · CRM Software
Salesforce earns a 4.53/5 from 710 reviews and the top SpotScore of 9.8, remaining the default for enterprise revenue teams that need a deeply customizable platform with a large ecosystem of integrations and third-party apps. Pipedrive scores 4.67/5 from 3,347 reviews at a 9.6 SpotScore — the highest rating among tools with significant review volume — and is purpose-built for sales reps who want a fast deal-focused pipeline view with minimal admin overhead. Freshsales earns a 4.67/5 from 536 reviewers at a 9.3 SpotScore and includes a freemium tier, making it one of the most attractive entry points for SMB sales teams moving their pipeline off spreadsheets for the first time.
CRM software tracks contacts, deals, and customer interactions to help sales teams manage their pipeline and close revenue more consistently. The main buyers are sales managers, RevOps leads, and founders at B2B companies with active outbound or relationship-driven sales motions.
Quick picks for CRM Software
- Best overall — Salesforce
- Best for deal-focused sales teams — Pipedrive
- Best for SMBs moving off spreadsheets — Freshsales
- Best free option — Zoho CRM
Who gets the most from CRM Software
- 1Sales managers leading sales automation initiatives in SaaS or Martech companies
- 2Account executives in consulting firms managing client relationships and sales pipelines
- 3Small business owners or marketing managers seeking integrated CRM and marketing automation
How to choose CRM Software
If you prioritize cost-effectiveness and ease of use, filter by Freemium or Free Trial options and sort by user rating; for enterprise-grade customization and reliable analytics, filter by Enterprise deployment and sort by highest rating.
Showing 221-240 out of 492
8.1
SpotScore

Initiative CRM
Maximize business success with Initiative CRM.
Best for: SMB teams · Mid-market · Enterprise
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What is Initiative CRM?
Initiative CRM is a powerful CRM designed specifically for B2B companies. It offers a comprehensive range of tools and features, including a shared agenda, opportunity tracking, quotations, bills, and complaints, all in one convenient platform. With its analysis and reporting capabilities, ...
Read more about Initiative CRM8.1
SpotScore

Wice CRM
Streamline your sales process, boost customer satisfaction.
Best for: SMB teams · Mid-market · Enterprise
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What is Wice CRM?
Wice CRM is a software solution designed to help sales and customer service teams improve, optimize, and manage their business . Wice CRM is a cloud based application that provides integrated support for account management, contact management, task management, sales forecasting, mass messaging, ...
Read more about Wice CRM8.1
SpotScore

Sun Bear CRM
Streamline your customer relationships and improve sales.
Best for: SMB teams · Mid-market
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What is Sun Bear CRM?
Sun Bear CRM is an affordable CRM for small businesses that need to keep sales and support teams organized around lead follow-up and customer contact without complex configuration. It focuses on tracking who to contact and when rather than offering a broad feature set, keeping the tool ...
Read more about Sun Bear CRMStarts from $199/Month

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8.1
SpotScore

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What is Ninjodo?
Ninjodo is a CRM for small sales teams that need a clean, low-overhead interface for managing client communication via phone, email, and SMS without the complexity of larger platforms. It streamlines collaboration and outreach tracking in one place, making it practical for teams prioritizing ...
Read more about NinjodoStarts from $65/Month when Billed Yearly
8.1
SpotScore

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What is SymVolli?
SymVolli CRM is a feature rich, user friendly CRM software solution that provides the most productive sales and marketing solutions on the market. It handles customer data with real-time communication, sales results tracking and performance evaluation, and its e-mail notification system allows ...
Read more about SymVolliSymVolli offers custom pricing plan
8.1
SpotScore

Lime CRM
Effortless CRM for optimal customer connections.
Best for: SMB teams · Mid-market · Enterprise
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What is Lime CRM?
Lime is a CRM application that puts all your customer information at your fingertips. Quick and easy to set up, it includes many features essential to every business that allows for seamless customer interaction, including an email module, trouble ticketing, SMS and phone integration, and much
Read more about Lime CRM8.1
SpotScore

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What is OptifiNow?
OptifiNow is a CRM built specifically for HVAC contractors that handles quotes, appointments, invoicing, and inventory management within a single platform. It addresses the operational workflows specific to field service contracting rather than a generic sales pipeline, reducing the need to ...
Read more about OptifiNowOptifiNow offers custom pricing plan
8.1
SpotScore

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What is FreeCRM?
FreeCRM is a free-tier CRM for small teams and first-time CRM users that includes lead management, sales dashboards, quoting, and basic invoicing. The free plan supports up to 100 users or 100 contacts with 10MB of storage — a hard cap that forces an upgrade once records or attachments exceed ...
Read more about FreeCRMStarts from $50/User/Month, also offers free forever plan
8.1
SpotScore

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What is SalesJunction?
SalesJunction is a web-based CRM for small businesses and startups that need to track leads, contacts, and sales activity without complex setup or IT support. It provides custom fields, reporting tools, and pipeline views in an interface that requires minimal training to adopt. Responsive ...
Read more about SalesJunction8.1
SpotScore

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What is PROMYS?
PROMYS is a complete customer relationship management (CRM) solution designed specifically for the staffing industry. PROMYS enables staffing companies to track prospects & opportunities, manage contacts and submit quotes, conduct online interviews, store and manage resumes and applicants, send ...
Read more about PROMYSPROMYS offers custom pricing plan
8.1
SpotScore

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What is AllProWebTools?
AllProWebTools.com has a totally free industry-standard Customer Relationship Management (CRM) Software for businesses to manage customer, client and prospect relationships. The software is packed with features that allow users to add more contacts, send personalized emails, follow up with ...
Read more about AllProWebToolsStarts from $30/Month
8.1
SpotScore

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What is Upsales CRM?
Upsales CRM is a feature rich, affordable and easy-to-use Customer Relationship Management (CRM) software that comes with a built-in phone, email and fax gateway. It provides companies the ability to manage all existing interactions, as well as capture new leads automatically through a variety ...
Read more about Upsales CRM8.1
SpotScore

Kordeva CRM
Streamline your customer relationships with ease.
Best for: SMB teams · Mid-market · Enterprise
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What is Kordeva CRM?
Kordeva is a CRM for B2B companies that need to manage partner and customer relationships, track the sales process, and generate quotes tied to specific opportunities or contacts. It centralizes relationship data and deal documentation so sales teams spend less time searching for context and ...
Read more about Kordeva CRMKordeva CRM offers custom pricing plan
8.1
SpotScore

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What is Friday CRM?
Friday CRM is a Sales Force Automation System that helps you manage every aspect of your daily business operations from a single, easy to use software application. With the ability to track opportunities and deals from start to finish, manage round-the-clock customer interactions, automate ...
Read more about Friday CRM8.1
SpotScore

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What is SalesBabu CRM?
SalesBabu is a CRM for small to mid-sized businesses in manufacturing, distribution, and service industries that need to manage leads, sales pipelines, inventory, and quotations in one system. It automates daily follow-ups, tracks team activities, and supports remote access so field reps and ...
Read more about SalesBabu CRMStarts from $26/User/Month
8.1
SpotScore

VipeCloud
Empowering businesses to elevate customer relationships.
Best for: SMB teams · Mid-market · Enterprise
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What is VipeCloud?
VipeCloud is a CRM and email automation platform for small to mid-sized sales and marketing teams that primarily work out of Gmail or Outlook. It combines pipeline management, multi-touch email sequences, video messaging, and engagement tracking in one platform, replacing the need for separate ...
Read more about VipeCloudStarts from $20/Month when Billed Yearly
8.1
SpotScore

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What is MangoCRM?
MangoCRM is open source customer relationship management (CRM) software that is meant to provide enterprise-level scalability, flexibility, and ease of use. The platform consists of an integrated set of modules that help business owners and freelancers manage their company's contacts, ...
Read more about MangoCRM8.1
SpotScore

Saphyte
Power up your business with Saphyte's CRM capabilities.
Best for: SMB teams · Mid-market · Enterprise
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What is Saphyte?
Saphyte is a CRM for small and medium-sized businesses that need lead management, email tracking, workflow automation, and billing in one platform. It centralizes contact data and campaign management so SMB teams can avoid managing multiple disconnected tools. The interface is straightforward ...
Read more about Saphyte8.1
SpotScore

Levitate
Streamline your dealership's success with Levitate.
Best for: SMB teams · Mid-market · Enterprise
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What is Levitate?
Levitate is a CRM built for automotive dealerships, integrating sales pipeline, chat, service and warranty management, and web sales in one platform. It replaces the patchwork of separate dealer management tools with a single interface covering both new vehicle sales and aftersales workflows.
Read more about LevitateStarts from $150/Month, also offers free forever plan
8.1
SpotScore

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What is CRMNest?
CRMNest is a cloud-based CRM for small businesses that need centralized contact and lead records accessible from any device or browser without installing software. It covers basic customer data management — creating, editing, sharing, and searching contacts — in a straightforward interface. ...
Read more about CRMNestStarts from $2.99/User/Month
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].











