AnyDesk vs TeamViewer (2026): Plans, Limits and Which Fits Your IT Team

Short answer: AnyDesk is the better pick for IT teams and MSPs that want more unattended devices per plan, mobile access in the base team plan and an on-premises option. TeamViewer is the better pick for helpdesks that run several sessions per technician at once, want phone support in 33 languages, and plan to add device management or endpoint protection from the same vendor. Both are free for personal use and sold on annual business licenses.

Plan details below are vendor-published, checked September 2026 on anydesk.com and teamviewer.com. Both vendors show prices in the visitor’s local currency and adjust them by region, so we compare what each plan includes and point you to the live price for your country.

AnyDesk vs TeamViewer at a glance

User ratings for both sit on the AnyDesk vs TeamViewer comparison page.

Is AnyDesk better than TeamViewer?

AnyDesk is better if you want more managed devices per plan, mobile device access built into the base team plan, and the option to host the whole system on your own servers. TeamViewer is better if your helpdesk runs many sessions at once, needs phone support in local languages, or wants to bolt on device management and endpoint protection from the same vendor.

At a technical level both tools do the same core job: connect to a remote computer or phone, see its screen, control it, transfer files and record the session. The differences show up in how each vendor counts licenses and what it bundles.

AnyDesk counts concurrent connections and caps team size per plan. Standard starts with one connection and scales to 20 with add-on connections. Advanced starts with two and scales to 50. TeamViewer counts licensed users and channels, and each channel can run several sessions in tabs, so one technician can work on up to 10 machines at once on Premium or 15 on Corporate.

How much do AnyDesk and TeamViewer cost?

Both sell business licenses on annual terms, and both localize prices by country, so the figure you see depends on where you buy. AnyDesk Standard and Advanced carry published per-connection prices plus paid add-on connections; Ultimate is quote-based. TeamViewer Premium and Corporate carry published prices; Tensor is quote-based. TeamViewer offers a 14-day free trial.

What we can say from the vendor pages:

• AnyDesk states that all plans are billed yearly and that monthly prices reflect the equivalent monthly cost of the annual plan. It was running a 20% discount on the first subscription year when we checked, and it offers multi-year subscriptions through sales.
• AnyDesk add-on connections are sold per connection per month (billed annually) on Standard and Advanced, which makes scaling predictable: each extra technician working at the same time costs one more connection.
• TeamViewer lists Premium and Corporate as “per month / billed yearly / excl. tax” and sells extra concurrent connections and add-ons at checkout. Add-on pricing depends on the number of endpoints, users or storage.

For current figures in your region, see AnyDesk pricing and TeamViewer pricing on Spotsaas, or the vendors’ own pricing pages.

Which plan fits a small IT team?

For a team of two to five technicians supporting a few hundred devices, AnyDesk Standard or TeamViewer Premium is the usual starting point. AnyDesk Standard covers up to 20 users and 500 unattended devices. TeamViewer Premium covers 15 licensed users and 300 managed devices but lets one channel run up to 10 sessions in tabs.

The deciding question is how often your technicians need to be connected at the same time. If two people regularly run sessions in parallel, you need either two AnyDesk connections (Standard plus one add-on, or Advanced) or TeamViewer Corporate with three channels. If your team mostly works one ticket at a time, the entry plans on both sides are enough.

Move up a tier when you need automation. AnyDesk Advanced adds a command-line interface, MSI mass deployment and Windows Group Policy support. TeamViewer includes mass deployment on both Premium and Corporate.

Which one scales better as your team grows?

AnyDesk scales by adding concurrent connections and moving up a plan when you hit its user or device cap. TeamViewer scales by adding channels, each of which can hold several tabbed sessions. Growing device fleets favor AnyDesk’s higher device counts; growing helpdesks with many parallel sessions favor TeamViewer’s channel model.

Three scenarios using the published plan limits:

• An in-house IT team of 4 supporting 400 laptops. AnyDesk Standard covers the headcount (up to 20 users) and the device count (500 managed devices). On TeamViewer, 400 devices exceed Premium’s 300, so the team would look at Corporate (500 devices) or buy extra managed devices.
• A helpdesk of 12 agents where 3 are usually live at once. TeamViewer Corporate fits: 30 licensed users and 3 channels, each able to run up to 15 sessions in tabs. On AnyDesk, the same load needs 3 concurrent connections, which means Standard with add-on connections or Advanced.
• An MSP managing 1,500 client endpoints. This passes AnyDesk Advanced’s 1,000 managed devices and TeamViewer Corporate’s 500, so both vendors would route you to their enterprise tier (AnyDesk Ultimate starts at 2,000 managed devices) or to device add-ons. At that size, compare against a dedicated RMM platform for MSPs as well.

In every case, count simultaneous sessions and unattended devices before you count people. Those two numbers decide the plan on both products more often than headcount does.

How do setup and administration compare?

Both install in minutes on Windows, macOS, Linux, Android and iOS, and both let an admin manage users and devices from a web console. AnyDesk manages users and roles in my.anydesk and adds MSI deployment and Group Policy on Advanced. TeamViewer includes mass deployment on its team plans and reports on incoming and outgoing connections.

For a rollout to a few hundred machines, the practical steps are the same on both: push the client with your deployment tool, assign devices to your company account, restrict unattended access to named technicians, and switch on two-factor authentication. AnyDesk’s namespace add-on lets you give devices branded IDs under your company name, which helps customers recognize legitimate support sessions. TeamViewer’s connection reports make it easier to answer the audit question of who connected to which machine and when.

How do the features compare?

Both cover unattended access, file transfer, remote restart, session recording and two-factor authentication. AnyDesk adds a custom-branded client and privacy mode from Standard, and on-premises hosting on Ultimate. TeamViewer adds connection reporting, a Google Meet integration, AI credits and a larger add-on catalog for device and endpoint management.

AnyDesk feature highlights

• Custom-branded AnyDesk app and custom client generator
• File transfer, remote restart, remote printing, Wake-on-LAN and TCP tunneling
• Session recording, screen recording, privacy mode and access control lists
• Address books: 6 on Standard, 16 on Advanced, unlimited and role-based on Ultimate
• REST API, and Salesforce and Freshworks integration add-ons on higher tiers
• On-premises deployment and SSO on Ultimate

TeamViewer feature highlights

• Up to 10 (Premium) or 15 (Corporate) concurrent sessions per channel, in tabs
• Incoming and outgoing connection reporting for audits
• Mass deployment on both team plans
• Standard Integrations Package add-on covering ServiceNow, Freshworks, Zendesk, Jamf and Miradore
• Add-ons for mobile device management, endpoint protection, device monitoring, asset management and AR-assisted support
• TeamViewer AI credits for AI-assisted troubleshooting

Is TeamViewer still free?

Yes, for personal use. TeamViewer markets a free plan for accessing your own personal devices, helping family members and managing updates at home. Business use needs a paid license such as Premium or Corporate, and TeamViewer offers a 14-day free trial of those plans.

AnyDesk also offers a free license alongside its paid plans. Both vendors separate personal from commercial use, so if your company relies on the free version for customer support, budget for a license.

How risky is AnyDesk, and is TeamViewer any safer?

Both tools are secure when an organization controls who can connect, but any remote access app is risky when a stranger talks someone into installing it. Scammers use legitimate remote desktop tools in fake tech-support calls. Business controls such as access lists, two-factor authentication and session reporting reduce that risk on both products.

AnyDesk lists two-factor authentication, access control lists, privacy mode, screen frames, auto-disconnect, remote desktop locking and permission profiles, and it publishes an abuse-prevention page. TeamViewer says only users with validated accounts can establish a connection and highlights compliance with EU GDPR. Whichever you pick, lock unattended access to named accounts, enforce 2FA, and turn on session logging.

If you are setting up remote support for managed clients, also look at our guide to RMM software, since remote monitoring tools often bundle their own remote access.

Who should choose AnyDesk?

• Small IT teams and solo technicians who prefer paying per concurrent connection.
• Organizations that must host remote access on-premises (Ultimate plan).
• Teams supporting many unattended devices: 500 on Standard, 1,000 on Advanced.
• Businesses that want a custom-branded client for customers.

Who should choose TeamViewer?

• Helpdesks where each technician juggles several sessions at once.
• Support teams with customers or staff across many countries who value phone support in 33 languages.
• IT teams that want device management, endpoint protection and asset management add-ons from one vendor.
• Companies already using ServiceNow, Zendesk or Freshworks for ticketing.

Limitations to know

AnyDesk: the Solo plan has a single, non-scalable connection and 100 managed devices; phone support starts at Advanced; SSO requires Ultimate. TeamViewer: mobile device support and integrations are add-ons on the team plans, and Premium’s 300 managed devices can run out quickly for an MSP.

Still comparing? Browse AnyDesk alternatives, TeamViewer alternatives and the remote access software category on Spotsaas.

Frequently asked questions