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Zipwhip vs MSG91 vs CometChat Comparison

Last updated:

Zipwhip

4.7(64 reviews)

Starting at $35 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Zipwhip is a cloud communication platform for businesses. With Zipwhip, businesses send and receive text messages from a computer using their existing internet connection. Zipwhip is an effective way to communicate with…

MSG91

3.8(15 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

MSG91 is a cloud communication platform that provides business users with Unified Communications capabilities. It includes integrated CRM and contact center solutions, multi-site messaging services, and mobile solutions…

CometChat

4.4(116 reviews)

Starting at $149 /Month

  • Large Enterprises
  • Medium Business

CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst co-workers using mobile phones, desk t…

Zipwhip leads on user satisfaction with a 4.7-star rating across 64 reviews.

Zipwhip vs MSG91 vs CometChat — at a glance

FeatureZipwhipMSG91CometChat
Rating4.7 / 53.8 / 54.4 / 5
Reviews6415116
Starting price$35 /MonthContact for pricing$149 /Month
Free trial Yes No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCloud Communication PlatformsCloud Communication PlatformsCloud Communication Platforms
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesBusiness Hours24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRGDPRSOC 2, HIPAA, GDPR
Data residencyUSGlobalGlobal

Key differences between Zipwhip and MSG91

  • Pricing: Zipwhip starts at $35 /Month. MSG91 pricing is not publicly listed.
  • Free trial: Zipwhip offers a free trial; MSG91 does not.
  • User satisfaction: Zipwhip scores higher with a 4.7-star average.
  • Deployment: Zipwhip supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; MSG91 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Zipwhip vs MSG91 vs CometChat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Cloud Communication Platforms tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zipwhip - Cloud Communication Platforms
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MSG91 - Cloud Communication Platforms
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Zipwhip, MSG91 vs CometChat: Biggest differences

Start here before you go deeper into features.

Zipwhip

Best for

Large Enterprises, Medium Business, Small Business

MSG91

Best for enterprises needing integrated CRM and multi-site messaging solutions.

Choose if
  • You require a unified communications platform combining CRM and contact center tools.
  • Your organization operates across multiple sites needing coordinated messaging capabilities.
  • You need mobile communication solutions tailored for corporate users.
Consider alternatives if
  • You are a small business seeking a low-cost, simple messaging tool without CRM integration.
  • Your team prefers quick, straightforward setup without complex configuration.

CometChat

Best for simple, cross-platform communication in small to medium businesses.

Choose if
  • You need a straightforward, easy-to-use communication tool for teams under 1000 employees.
  • Your business requires unified voice, text, and data messaging across mobile and desktop devices.
  • You want a sleek interface that supports remote workforce and internal collaboration seamlessly.
Consider alternatives if
  • Your organization demands extensive customization and advanced integration capabilities.
  • You require on-premise deployment or fully transparent, predictable pricing models.

Zipwhip typically suits Large Enterprises and Medium Business. MSG91 tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Zipwhip is a cloud communication platform for businesses. With Zipwhip, businesses send and receive text messages from a computer using their existing internet connection. Zipwhip is an ... Read More about Zipwhip

MSG91 is a cloud communication platform that provides business users with Unified Communications capabilities. It includes integrated CRM and contact center solutions, multi-site messaging ... Read More about MSG91

CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst ... Read More about CometChat

Entry Level Pricing

  • Starts from $35
  • Not Available
  • Starts from $149

Free Trial Availability

  • Free Trial available
  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.72

(64)

3.77

(15)

4.41

(116)

Best Company Size

Medium BusinessLarge Enterprises
11-500 employees501-1000 employees
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Software Demo

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How do Zipwhip, MSG91 and CometChat Compare on Features?

Total Features

7 Features

7 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare Zipwhip, MSG91 and CometChat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $35
        • Not Available
        • $149

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Zipwhip pricing
        MSG91 pricing
        CometChat pricing

        Zipwhip, MSG91 vs CometChat: Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Zipwhip, MSG91 vs CometChat Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global

        Zipwhip vs MSG91 User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        57

        6

        2

        0

        2

        8

        4

        0

        0

        3

        96

        7

        0

        0

        15

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 67 reviews, with consistently positive feedback.

        What buyers like

        • Easy SMS communication
        • Tracks engagement metrics
        • Compatible across devices

        Common complaints

        • Limited features beyond SMS
        • Not suitable for complex communication needs
        • May lack advanced integrations

        Buyer sentiment

        Overall positive sentiment with appreciation for unified communications features, tempered by concerns over pricing transparency and setup complexity.

        What buyers like

        • Unified communications integration
        • Robust multi-site messaging
        • Mobile corporate solutions

        Common complaints

        • Pricing opacity
        • Complex implementation

        Buyer sentiment

        Users generally appreciate CometChat's ease of use and cross-platform capabilities but note concerns about pricing transparency and limited advanced features.

        What buyers like

        • Ease of use
        • Cross-platform support
        • Clean user interface

        Common complaints

        • Pricing transparency
        • Limited advanced features

        Pros and Cons

        • Simplifies SMS communication for businesses

        • Tracks engagement metrics effectively

        • Compatible with all devices for ease of use

        • Limited features beyond SMS communication

        • Not suitable for complex communication needs

        • Comprehensive unified communications with integrated CRM and contact center

        • Multi-site messaging capabilities suitable for large corporate environments

        • Mobile solutions tailored for corporate users

        • Pricing is quotation-based and not publicly available, complicating budgeting

        • Potentially complex setup and configuration for smaller teams

        • Sleek and simple user interface

        • Supports voice, text messaging, and data transfers

        • Cross-platform compatibility (mobile and desktop)

        • Limited information on advanced features and integrations

        • Pricing details are not fully transparent

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Zipwhip, MSG91, or CometChat? Tell buyers what actually differs.

        Zipwhip, MSG91 and CometChat Customers

        Customers

        Neighborhood Credit Union

        Neighborhood Credit Union

        Patanjali

        Patanjali

        Xiaomi

        Xiaomi

        ICICI

        ICICI

        No Customers information available.

        Media and Screenshots

        Screenshots

        Product screenshot

        1 Screenshots

        No screenshots available.

        Videos

        video-0

        1 Videos

        video-0

        1 Videos

        Alternatives to Zipwhip, MSG91, CometChat

        Expand your comparison

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Zipwhip or MSG91?
        Zipwhip edges out the other on user ratings (4.7 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Zipwhip and MSG91 offer a free trial?
        Zipwhip offers a free trial. MSG91 does not.
        What is the starting price of Zipwhip vs MSG91?
        Zipwhip starts at $35 /Month. MSG91 starts at Contact for pricing.
        What are the top alternatives to Zipwhip?
        Top alternatives to Zipwhip include CometChat, SMS.to, MSG91, 4PSA VoipNow, IMIconnect.
        What are the top alternatives to MSG91?
        Top alternatives to MSG91 include CometChat, SMS.to, RingCaptcha, Sinch, Direct7 Networks.