Zego Review: Is It The Right Property Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
SOC 2Zego offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Zego?
Zego is a groundbreaking property technology firm that streamlines resident experience management to drive efficiency, profits and NOI (Net Operating Income). Our mobile-first engagement app for the residential real estate field links up the most crucial resident touch-points, including payments, utilities, communications and smart devices, into a single user-friendly application. Everything is fully integrated with your backend technology, so you can manage it all from one place.
Pricing
Zego offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2Data residency:🇺🇸
Zego Software Demo
Zego was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Zego
- Team types
- Large Enterprises, Medium Business
Why teams choose Zego
Mobile-first approach enhances resident engagement.
Integration with smart devices improves management.
User-friendly interface simplifies operations.
Is Zego right for you?
What buyers should know before shortlisting Zego
Zego is a payment processing platform for property managers handling rental payments. Before shortlisting, verify that the platform's payment method coverage matches your tenant base—it supports online payments, recurring billing, and integrations with property management software, but you'll want to confirm CashPay or other specific payment rails you rely on are available in your region.
Key limitations to test in a demo: payment processing can experience delays during peak periods, and customer support response times have been inconsistent for some users. Check whether the template and payment confirmation features meet your specific workflow needs, as users have reported gaps here.
Also clarify the current product roadmap with the sales team, given recent leadership changes that may affect feature priorities. Pricing is straightforward transaction-based processing, but confirm whether your expected payment volume qualifies for volume discounts.
Integration setup with your existing property management system should be verified during implementation planning—ask the vendor for a technical integration checklist and timeline before committing.
Zego pros and cons
- Zego pros
Mobile-first approach enhances resident engagement.
Integration with smart devices improves management.
User-friendly interface simplifies operations.
- Zego cons
Limited features for larger property management.
Training may be needed for effective use.
Ready to try it?
Get started with Zego
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Zego side-by-side with top Property Management Software alternatives.
What is the pricing of Zego?
Zego uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Zego Pricing Plans
Weighing your options?
Not sure if Zego fits your budget?
Zego reviews and ratings
Buyer sentiment
Buyer sentiment is mixed across 51 reviews, so it is worth reviewing the tradeoffs closely.
What buyers like
- User-friendly interface that is easy to navigate and understand.
- Convenient electronic payment options for tenants, making rent payment easier.
- Great customer service with responsive support team.
Common complaints
- Issues with network dependency, causing disruptions in processing payments during system downtimes.
- Changes in leadership affecting the vision and stability of the company.
- Insufficient customization options for templates, limiting flexibility for users.
Are you using Zego?
What users are saying
AU
Anonymous User
01/06/24
"Convenient processing tool"
What do you like best about Zego? I like how user friendly Zego is. The verbage is self explanitory as well. What do you dislike about Zego? From my ...
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MH
Melinda H
12/28/23
"We've been a partner of Zego (formerly PayLease) since 2016."
What do you like best about Zego? I appreciate that Zego expedites our cases to upper tier support reps. We pride ourselves on doing due diligence ...
Read more
AU
Anonymous User
12/20/23
"Great platform for our needs"
What do you like best about Zego? Zego is a great platofrm for our company needs. User friendly, great customer service. What do you dislike about ...
Read more
DJ
Dean J
12/19/23
"Zego & Rentals"
What do you like best about Zego? Zego makes it easy for our residents to make payments through various channels for their rent. They can set up ...
Read more
KT
Kathy T
12/14/23
"Time Saver!"
What do you like best about Zego? Zego has helped us streamline payments and save so much time! Our residents love the ability to pay online, set up ...
Read more
AJ
Angee J
12/06/23
"Great Products and Customer Service"
What do you like best about Zego? We use Zego CashPay, as well the Online Pay option. It's convenient as easy for our residents. What do you dislike ...
Read more
- See if Zego fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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How big is your team?
We tailor recommendations to companies your size.
What are the features of Zego?
Credit card processing is a vital feature offered by software solutions that enables businesses to accept payments from customers using cred…
A marketing automation app for mobile devices is a software application that allows marketers to automate and manage marketing activities. T…
Payment made with a portable electronic device such as a tablet or cell phone for a product or service is known as Mobile payment. Mobile pa…
Trading money electronically is known as online payment. Computer networks, the internet, and digital stored value systems are commonly used…
Payment Processing is defined as providing a Person with the ability to charge or debit accounts using any payment mechanism, including but…
Property management refers to the supervision, monitoring, and maintenance of real estate properties by a designated professional known as a…
Push notification marketing is an advertising approach in which marketers use browser alerts on various devices to notify their target audie…
When a subscription business charges a customer's credit card for items or services on a regular billing schedule, this is known as recurrin…
Zego security and data handling
Key compliance certifications and security features for IT and security teams evaluating Zego.
Certifications
Developer & data
Alternatives to Zego
Zego Support Options
Frequently Asked Questions About Zego
Common questions buyers ask before choosing Zego.
Zego is a Property Management Software. Zego offers Property Management, Payment Processing, Online Payments, Credit Card Processing, Mobile Payments and many more functionalities.
Buyers commonly note the following limitations of Zego: Limited features for larger property management.; Training may be needed for effective use.; Costs can rise with advanced features..
Some top alternatives to Zego includes AwareManager, Rent Manager, Property Matrix, PropertyBoss and Onsite Property Manager.
Zego offers Quotation Based pricing model
The starting price is not disclosed by Zego. You can visit Zego pricing page to get the latest pricing.
Ready to try it?
Get started with Zego
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
