Zego Review: Is It The Right Property Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
SOC 2Zego offers custom pricing plan
Overview
Pricing
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Zego?
Zego is a groundbreaking property technology firm that streamlines resident experience management to drive efficiency, profits and NOI (Net Operating Income). Our mobile-first engagement app for the residential real estate field links up the most crucial resident touch-points, including payments, utilities, communications and smart devices, into a single user-friendly application. Everything is fully integrated with your backend technology, so you can manage it all from one place.
Pricing
Zego offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2Data residency:🇺🇸
Zego Software Demo
Zego was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Zego
- Team types
- Large Enterprises, Medium Business
Why teams choose Zego
Mobile-first approach enhances resident engagement.
Integration with smart devices improves management.
User-friendly interface simplifies operations.
Is Zego right for you?
What buyers should know before shortlisting Zego
Zego, a payment processing tool, has received generally positive feedback from users over the past year. Users appreciate the user-friendly interface and convenient payment options it offers, such as online payments and automated recurring payments.
The platform's integration with management software and various payment methods like CashPay has streamlined payment processes for many users, saving them time and effort. Additionally, Zego's excellent customer service has been highlighted as a key strength.
While some users have mentioned minor issues like slow customer support response times and occasional delays in payment processing, the overall consensus is that Zego offers a valuable and efficient solution for managing rental payments. Users have reported some concerns with changes in leadership affecting the platform's vision and potential issues with templates and payment confirmations.
Despite some drawbacks, Zego's primary strengths lie in its ease of use, automating payment processing, and providing a range of convenient payment options for users.
Zego pros and cons
- Zego pros
Mobile-first approach enhances resident engagement.
Integration with smart devices improves management.
User-friendly interface simplifies operations.
- Zego cons
Limited features for larger property management.
Training may be needed for effective use.
Ready to try it?
Get started with Zego
Connect with the team for a personalised demo.
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See how it stacks up
Compare Zego side-by-side with top Property Management Software alternatives.
What is the pricing of Zego?
Zego uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Zego reviews and ratings
Buyer sentiment
Buyer sentiment is mixed across 51 reviews, so it is worth reviewing the tradeoffs closely.
What buyers like
- User-friendly interface that is easy to navigate and understand.
- Convenient electronic payment options for tenants, making rent payment easier.
- Great customer service with responsive support team.
Common complaints
- Issues with network dependency, causing disruptions in processing payments during system downtimes.
- Changes in leadership affecting the vision and stability of the company.
- Insufficient customization options for templates, limiting flexibility for users.
What users are saying
AU
Anonymous User
01/06/24
"Convenient processing tool"
What do you like best about Zego? I like how user friendly Zego is. The verbage is self explanitory as well. What do you dislike about Zego? From my ...
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MH
Melinda H
12/28/23
"We've been a partner of Zego (formerly PayLease) since 2016."
What do you like best about Zego? I appreciate that Zego expedites our cases to upper tier support reps. We pride ourselves on doing due diligence ...
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AU
Anonymous User
12/20/23
"Great platform for our needs"
What do you like best about Zego? Zego is a great platofrm for our company needs. User friendly, great customer service. What do you dislike about ...
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DJ
Dean J
12/19/23
"Zego & Rentals"
What do you like best about Zego? Zego makes it easy for our residents to make payments through various channels for their rent. They can set up ...
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KT
Kathy T
12/14/23
"Time Saver!"
What do you like best about Zego? Zego has helped us streamline payments and save so much time! Our residents love the ability to pay online, set up ...
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AJ
Angee J
12/06/23
"Great Products and Customer Service"
What do you like best about Zego? We use Zego CashPay, as well the Online Pay option. It's convenient as easy for our residents. What do you dislike ...
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Zego security and data handling
Key compliance certifications and security features for IT and security teams evaluating Zego.
Certifications
Developer & data
Alternatives to Zego
Zego Support Options
Frequently Asked Questions About Zego
Common questions buyers ask before choosing Zego.
Buyers commonly note the following limitations of Zego: Limited features for larger property management.; Training may be needed for effective use.; Costs can rise with advanced features..
Some top alternatives to Zego includes AwareManager, Rent Manager, Property Matrix, PropertyBoss and Onsite Property Manager.
Zego offers Quotation Based pricing model
The starting price is not disclosed by Zego. You can visit Zego pricing page to get the latest pricing.
Ready to try it?
Get started with Zego
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
