AppFolio Property Manager Review: Is It The Right Property Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
SOC 2Starts from $250 / Month
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is AppFolio Property Manager?
AppFolio Property Manager is an intuitive and automated software designed to help residential, commercial and community associations with their property management needs. Its digital platform offers streamlined processes and smart automation to help teams deliver exceptional customer experiences. Using AppFolio, you can access multiple online portals from any device, boost NOI with inspections, work orders and utility management, quickly onboard new staff, and leverage marketing, lead-to-lease processes and flexible showcasing options to raise occupancy rates. This powerful
Pricing
Starts from $250 / Month
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2SSO & MFA supported
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
AppFolio Property Manager Software Demo
AppFolio Property Manager was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider AppFolio Property Manager
- Team types
- Large Enterprises, Medium Business
Why teams choose AppFolio Property Manager
Highly intuitive interface for ease of use.
Comprehensive automation features save time.
Strong mobile capabilities enhance accessibility.
Is AppFolio Property Manager right for you?
What buyers should know before shortlisting AppFolio Property Manager
AppFolio Property Manager handles rent collection, lease tracking, and tenant communication through a single dashboard. Before shortlisting, verify that the platform supports your specific property types—it's optimized for residential and small commercial portfolios, not large mixed-use developments.
Check whether the mobile app meets your on-site needs; some property managers find the tenant portal limited for complex maintenance requests. Pricing scales with unit count, so request a demo quote for your exact portfolio size to avoid surprise costs at renewal.
Confirm integration capabilities with your accounting software and verify that API access for custom workflows is included in your tier, not reserved for enterprise plans.
AppFolio Property Manager pros and cons
- AppFolio Property Manager pros
Highly intuitive interface for ease of use.
Comprehensive automation features save time.
Strong mobile capabilities enhance accessibility.
- AppFolio Property Manager cons
Customization may be limited for specific needs.
Pricing may be a barrier for smaller landlords.
Ready to try it?
Get started with AppFolio Property Manager
Start your free trial — no credit card required.
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See how it stacks up
Compare AppFolio Property Manager side-by-side with top Property Management Software alternatives.
What is the pricing of AppFolio Property Manager?
AppFolio Property Manager Pricing Plans
AppFolio Property Manager
$250
/Month
Minimum Portfolio Size of 50 Units
Owner Communication & Management
Resident Communication & Management
Board Member Communication & Management
Built-In Marketing Tools
Show more +
AppFolio Property Manager Plus
$1,500
/Month
Owner Communication & Management
Resident Communication & Management
Board Member Communication & Management
Built-In Marketing Tools
Leasing Management
Show more +
Weighing your options?
Not sure if AppFolio Property Manager fits your budget?
AppFolio Property Manager reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 1134 reviews, with strong overall satisfaction.
What buyers like
- Intuitive user interface
- Automated workflows
- Mobile access
Common complaints
- Limited customization options
- Higher pricing for small landlords
- Steeper learning curve
Are you using AppFolio Property Manager?
What users are saying
PM
Paola Moreno
11/06/24
customer service has gone from excellent to extremely poor.
For the past 12 years, I have been using AppFolio for my property management business, and I have watched as their customer service has gone from ...
Read more
P
Paige
11/05/24
It was well organized and had a variety…
It was well organized and had a variety of interesting and invoking topics to choose from. It was, in fact, difficult to choose.
BH
Binika Henderson
10/30/24
Future Conference Review
Google Review for AppFolio Property Management ⭐⭐⭐⭐⭐ “I recently had the pleasure of attending the AppFolio Greater Future conference in San Diego ...
Read more
A
Anonymous
10/30/24
The conference was mostly incredible!
The conference was incredible, and I really enjoyed the venue. However, one thing I’d suggest changing is to wrap up the event at least an hour before ...
Read more
M
Matt
10/30/24
I really enjoyed myself at the FUTURE…
I really enjoyed myself at the FUTURE conference. The hotel conference center was adequate for the size of the conference. I learned a lot during the ...
Read more
SW
SHANNON WHITE
10/23/24
love the app
The app is easy for me to learn. The organization skill on here is key. good job!
- See if AppFolio Property Manager fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of AppFolio Property Manager?
Accounting management is a crucial aspect for any business, regardless of its size or industry. It involves managing and organizing financia…
Inspection management is a comprehensive software feature that streamlines the process of conducting inspections and ensures efficient manag…
The lead management process is a series of activities in which businesses engage with leads and convert them into customers. It entails gath…
Maintenance Management refers to the process of effectively managing and controlling the maintenance activities in an organization. It invol…
Marketing management is a crucial aspect of any successful business strategy. It involves the planning, implementation, and control of vario…
Trading money electronically is known as online payment. Computer networks, the internet, and digital stored value systems are commonly used…
Property management refers to the supervision, monitoring, and maintenance of real estate properties by a designated professional known as a…
Work Order Management is a crucial feature in modern software systems designed to efficiently manage work requests and tasks in a streamline…
AppFolio Property Manager security and data handling
Key compliance certifications and security features for IT and security teams evaluating AppFolio Property Manager.
Certifications
Security features
Developer & data
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AppFolio Property Manager Support Options
Frequently Asked Questions About AppFolio Property Manager
Common questions buyers ask before choosing AppFolio Property Manager.
AppFolio Property Manager is a Property Management Software. AppFolio Property Manager offers Property Management, Work Order Management, Inspection Management, Maintenance Management, Marketing Management and many more functionalities.
Buyers commonly note the following limitations of AppFolio Property Manager: Customization may be limited for specific needs.; Pricing may be a barrier for smaller landlords.; Learning curve can be steep for new users..
Some top alternatives to AppFolio Property Manager includes Proprt, Rent Manager, PropertyBoss, Infor Property Management and Uloapp.
AppFolio Property Manager offers Free Trial, Subscription pricing models
The starting price of AppFolio Property Manager is $250/Month
Ready to try it?
Get started with AppFolio Property Manager
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].