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AppFolio Property Manager - Property Management Software

AppFolio Property Manager Review: Is It The Right Property Management Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

Free Trial Available

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Starts from $1,500 / Month

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What is AppFolio Property Manager?

AppFolio Property Manager is an intuitive and automated software designed to help residential, commercial and community associations with their property management needs. Its digital platform offers streamlined processes and smart automation to help teams deliver exceptional customer experiences. Using AppFolio, you can access multiple online portals from any device, boost NOI with inspections, work orders and utility management, quickly onboard new staff, and leverage marketing, lead-to-lease processes and flexible showcasing options to raise occupancy rates. This powerful

Pricing

  • Starts from $1,500 / Month

  • Free Trial available

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
  • SSO & MFA supported

  • Data residency:🇺🇸

Platform

  • Web + mobile app (iOS & Android)

AppFolio Property Manager Software Demo

AppFolio Property Manager was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider AppFolio Property Manager

Team types
Large Enterprises, Medium Business

Why teams choose AppFolio Property Manager

  • Highly intuitive interface for ease of use.

  • Comprehensive automation features save time.

  • Strong mobile capabilities enhance accessibility.

Is AppFolio Property Manager right for you?

What buyers should know before shortlisting AppFolio Property Manager

AppFolio Property Manager is a robust property management solution that excels in automation and user experience. It is particularly beneficial for property managers looking to streamline operations and enhance tenant interactions.

Pros and cons

AppFolio Property Manager pros and cons

  • AppFolio Property Manager pros
  • Highly intuitive interface for ease of use.

  • Comprehensive automation features save time.

  • Strong mobile capabilities enhance accessibility.

  • AppFolio Property Manager cons
  • Customization may be limited for specific needs.

  • Pricing may be a barrier for smaller landlords.

4.3/5 rating
1,134 verified reviews
Free trial available

Ready to try it?

Get started with AppFolio Property Manager

Start your free trial — no credit card required.

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Still comparing?

See how it stacks up

Compare AppFolio Property Manager side-by-side with top Property Management Software alternatives.

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Rent Manager
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+7 more
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AppFolio Property Manager reviews and ratings

Buyer sentiment

Buyer sentiment is positive across 1134 reviews, with strong overall satisfaction.

What buyers like

  • Intuitive user interface
  • Automated workflows
  • Mobile access

Common complaints

  • Limited customization options
  • Higher pricing for small landlords
  • Steeper learning curve

4.3

Very Good

Based on 2747 ratings & 1134 reviews

Rating Distribution

Excellent

(761)

Very Good

(171)

Good

(38)

Poor

(27)

Poor

(137)

What users are saying

PM

Paola Moreno

11/06/24

2 out of 5

customer service has gone from excellent to extremely poor.

For the past 12 years, I have been using AppFolio for my property management business, and I have watched as their customer service has gone from ...

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P

Paige

11/05/24

4 out of 5

It was well organized and had a variety…

It was well organized and had a variety of interesting and invoking topics to choose from. It was, in fact, difficult to choose.

BH

Binika Henderson

10/30/24

5 out of 5

Future Conference Review

Google Review for AppFolio Property Management ⭐⭐⭐⭐⭐ “I recently had the pleasure of attending the AppFolio Greater Future conference in San Diego ...

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A

Anonymous

10/30/24

4 out of 5

The conference was mostly incredible!

The conference was incredible, and I really enjoyed the venue. However, one thing I’d suggest changing is to wrap up the event at least an hour before ...

Read more

M

Matt

10/30/24

5 out of 5

I really enjoyed myself at the FUTURE…

I really enjoyed myself at the FUTURE conference. The hotel conference center was adequate for the size of the conference. I learned a lot during the ...

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SW

SHANNON WHITE

10/23/24

5 out of 5

love the app

The app is easy for me to learn. The organization skill on here is key. good job!

Security & Compliance

AppFolio Property Manager security and data handling

Key compliance certifications and security features for IT and security teams evaluating AppFolio Property Manager.

Certifications

SOC 2✓ Certified
HIPAA✗ Not certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Audit Logs✓ Yes

Developer & data

Data residency
🇺🇸

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Help & Contact

AppFolio Property Manager Support Options

Customer ServiceBusiness HoursOnline
LocationSanta Barbara, California

Connect with AppFolio Property Manager

Frequently Asked Questions About AppFolio Property Manager

Common questions buyers ask before choosing AppFolio Property Manager.

Buyers commonly note the following limitations of AppFolio Property Manager: Customization may be limited for specific needs.; Pricing may be a barrier for smaller landlords.; Learning curve can be steep for new users..

Some top alternatives to AppFolio Property Manager includes Proprt, Rent Manager, PropertyBoss, Infor Property Management and Uloapp.

AppFolio Property Manager offers Free Trial, Subscription pricing models

We don't have information regarding integrations of the AppFolio Property Manager as of now.

The starting price of AppFolio Property Manager is $1,500/Month

Ready to try it?

Get started with AppFolio Property Manager

Start your free trial — no credit card required.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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