8.8
SpotScore
Willo Review: Is It The Right Video Interviewing Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial & Free Plan Available
GDPR
SOC 2Willo offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
Spotsaas Analysis for Willo
Willo at 4.8/5 from 166 reviews and SpotScore 8.8 is built for recruitment teams in medium to large enterprises that need structured video interviews at scale. The platform replaces manual scheduling and candidate screening with asynchronous video collection, reducing time-to-hire for hiring managers. Willo's customizable questions and straightforward interface let recruiters set up interviews in minutes, though some users report friction with email notification setup and certain navigation patterns.
Video interviewing software lets HR teams and talent acquisition specialists conduct remote candidate assessments without scheduling conflicts. It replaces synchronous phone screens with recorded responses, compressing the initial screening phase from days to hours.
Quick picks:
What is Willo?
Willo is a video interviewing software that gives your organization the ability to record and review job candidates in the privacy of your company's own office environment. It is an easy-to-use video interviewing software that integrates with one's existing application or workflow,therefore reducing the need to spend time learning new tools or technology.
Pricing
Willo offers custom pricing plan
Free Trial available
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRSSO & MFA supported
Data residency:🇺🇸
Willo Software Demo
Willo was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Willo
- Use cases
- Recruitment teams in medium to large enterprises, Global hiring and remote interviewing, HR departments seeking streamlined candidate screening
- Team types
- Recruiters, HR managers
- Company size
- 51-500 employees, 500+ employees
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose Willo
Streamlines the interviewing process saving time for recruiters and candidates
User-friendly platform with customizable interview questions
Responsive and helpful customer service
Is Willo right for you?
Best for medium to large enterprises needing streamlined global video interviews.
Choose Willo if
- You want to save recruiter and candidate time with a simple, efficient process
- Your HR team needs easy integration with existing workflows and minimal setup
- You require a user-friendly platform with customizable interview questions
Consider alternatives if
- You need highly customizable interview templates and workflows beyond basic options
- You are a small business or freelancer seeking a low-cost, simple solution without advanced features
What buyers should know before shortlisting Willo
Willo Video Interviewing works best for teams conducting high-volume screening across multiple locations. Before shortlisting, verify that the platform's question customization meets your specific workflow—you can create branching logic, but updates to live question sets require restarting interviews in progress.
Check whether your ATS integrates directly (Workable, Greenhouse, and iCIMS are supported; others may require manual candidate export). Pricing scales with interview volume, not seats, so confirm your expected monthly usage before committing.
The main limitation is question flexibility once interviews begin. If you need to adjust screening criteria mid-cycle, you'll restart candidate pipelines rather than update questions in real time.
Technical performance depends on candidate internet quality—poor connections can cause video sync issues during recording. Test the platform with your actual candidate pool during the demo, particularly if you're screening internationally across varying bandwidth conditions.
Verify integration with your existing tools during setup. Willo exports candidate videos and responses, but if your hiring team uses custom evaluation rubrics or scoring systems, you'll need to map those manually into the platform.
Confirm support response times for your region, as some users report slower assistance outside US business hours. Review the data retention policy for recorded interviews, especially if you operate under GDPR or similar regulations requiring candidate consent documentation.
Willo pros and cons
- Willo pros
Streamlines the interviewing process saving time for recruiters and candidates
User-friendly platform with customizable interview questions
Responsive and helpful customer service
- Willo cons
Some users find configuring certain features like email notifications confusing
Occasional technical glitches such as slow video loading or media errors
Ready to try it?
Get started with Willo
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare Willo side-by-side with top Video Interviewing Software alternatives.
What is the pricing of Willo?
Willo uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Willo Pricing Plans
Free
1 user
1 job at a time
Email support
Branded portal
Question bank
Show more +
Starter
1 to 29 users
Unlimited job interviews
24/7 email and chat support
Branded portal
Question bank
Show more +
Pro
30 to 79 users
Includes features of Starter plan, plus
Remote training
Unlimited
80 users +
Includes features of Pro plan
Weighing your options?
Not sure if Willo fits your budget?
Willo reviews and ratings
Buyer sentiment
Overall, users express high satisfaction with Willo’s ease of use, efficiency, and customer support despite minor technical and customization limitations.
What buyers like
- Ease of use
- Time-saving in recruitment process
- Responsive customer support
Common complaints
- Technical glitches
- Limited customization options
Are you using Willo?
What users are saying
LG
Lisa G
12/22/23
"Willo has been a pleasure to use and to interact with. Their customer service has been impeccable!"
What do you like best about Willo Video Interviewing? Asynchronized video is a powerful time-saving tool that our staff exploited for unbeatable ...
Read more
KC
Kaye C
11/14/23
"Immensely helped our team with meeting with candidates from all over the world!"
What do you like best about Willo Video Interviewing? I like how it's very customizable and that their team is so hands on with assisting us with our ...
Read more
AU
Anonymous User
11/07/23
"Great time saver"
What do you like best about Willo Video Interviewing? We interview thousands of candidates and Willo interviews make it much quicker with fully ...
Read more
EM
Eli M
10/18/23
"Streamlining Recruitment"
What do you like best about Willo Video Interviewing? Making remote screening a breeze for recruiters. Its standout feature is the ability for teams ...
Read more
AN
Alfima N
09/21/23
"Seamless and user-friendly video interviewing platform"
What do you like best about Willo Video Interviewing? One of the standout features of Willo, in my opinion, is its incredibly user-friendly platform. ...
Read more
RY
Ray Y
09/21/23
"Super helpful!"
What do you like best about Willo Video Interviewing? For us, video interviewing through Willo helps give us a great first impression of individuals ...
Read more
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- A demo or quick answers, your call
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What are the features of Willo?
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Branded Career Page is a feature that allows businesses to create a customized, visually appealing career page on their website. This featur…
The candidate portal is a feature of software that allows candidates to easily access and interact with their job application process. It se…
Candidate screening is a crucial process in the recruitment and hiring of candidates for a particular organization or job. It involves a var…
Collaborative hiring is a unique feature that allows for a more dynamic and team-driven approach to the recruiting process. With this featur…
A real-time email marketing dashboard displays metrics. This allows individuals to track the effectiveness of an email marketing initiatives…
Interview scheduling is a crucial aspect of any hiring process, and with the advancements in technology, software solutions have been develo…
Live video interview is an innovative feature that has revolutionized the traditional job interview process. It allows recruiters and hiring…
One-way video interview is a software feature that allows candidates to participate in virtual job interviews without the need for live comm…
Practice Mode is a highly sought-after feature in software programs that allows users to improve their skills and increase their knowledge w…
Remote proctoring is a software feature that allows secure and reliable remote monitoring of exams and assessments. This feature is designed…
Willo security and data handling
Key compliance certifications and security features for IT and security teams evaluating Willo.
Certifications
Security features
Developer & data
Alternatives to Willo
Willo Support Options
Frequently Asked Questions About Willo
Common questions buyers ask before choosing Willo.
Willo is a Video Interviewing Software. Willo offers Collaborative Hiring, Candidate Portal, Remote Proctoring, Practice Mode, Live Video Interview and many more functionalities.
Willo is a strong fit if: You want to save recruiter and candidate time with a simple, efficient process; Your HR team needs easy integration with existing workflows and minimal setup. Consider alternatives if: You need highly customizable interview templates and workflows beyond basic options; You are a small business or freelancer seeking a low-cost, simple solution without advanced features.
Buyers commonly note the following limitations of Willo: Some users find configuring certain features like email notifications confusing; Occasional technical glitches such as slow video loading or media errors; Limited customization options for invitation emails and default templates.
Some top alternatives to Willo includes Wepow, Spark Hire, Live Video Interviews, HireVue and Hire Funnel.
Willo offers Free Trial, Freemium, Subscription, Quotation Based pricing models
The starting price is not disclosed by Willo. You can visit Willo pricing page to get the latest pricing.
Ready to try it?
Get started with Willo
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
