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8.7

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VerticalResponse

VerticalResponse Review: Is It The Right Email Marketing Software For Your Team?

Best for SMB teams · Mid-market

Free Trial & Free Plan Available

3.6

251 verified reviews
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What is VerticalResponse?

VerticalResponse offers easy-to-use email marketing software that helps you create, send and track email marketing campaigns that turn your customers into loyal repeat customers. VerticalResponse® lets you create professionally designed emails with our easy to use drag-and-drop editor in just minutes.

Pricing

  • Free Trial available

Best For

Built for growing teams, from small businesses to mid-market

Security & Compliance

  • Data residency:Global

VerticalResponse Software Demo

VerticalResponse was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider VerticalResponse

Team types
Medium Business, Small Business

Why teams choose VerticalResponse

  • The drag-and-drop editor allows for quick and easy email design.

  • VerticalResponse's focus on customer loyalty helps drive repeat business.

  • Affordable pricing makes it accessible for small businesses.

Is VerticalResponse right for you?

What buyers should know before shortlisting VerticalResponse

VerticalResponse is an accessible email marketing tool that emphasizes ease of use and customer engagement. Its drag-and-drop editor simplifies the email creation process, making it suitable for beginners.

Pros and cons

VerticalResponse pros and cons

  • VerticalResponse pros
  • The drag-and-drop editor allows for quick and easy email design.

  • VerticalResponse's focus on customer loyalty helps drive repeat business.

  • Affordable pricing makes it accessible for small businesses.

  • VerticalResponse cons
  • Limited automation capabilities may hinder advanced users.

  • Basic reporting may not meet all analytical needs.

3.6/5 rating
Free trial available

Ready to try it?

Get started with VerticalResponse

Start your free trial — no credit card required.

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See how it stacks up

Compare VerticalResponse side-by-side with top Email Marketing Software alternatives.

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What is the pricing of VerticalResponse?

Free TrialAvailableTry Now →
Free Plan✓ Included
Pricing Model
FreemiumSubscription

VerticalResponse reviews and ratings

Buyer sentiment

Buyer sentiment is mixed to positive across 251 reviews, with clear strengths and a few common watchouts.

What buyers like

  • Drag-and-drop email editor
  • Quick campaign setup
  • Tracking and analytics

Common complaints

  • Limited automation features
  • Basic reporting tools
  • Fewer integrations

3.6

Very Good

Based on 251 ratings & 0 reviews

Are you using VerticalResponse?

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What are the features of VerticalResponse?

51%

Feature coverage

21 of 41 tracked features

A/B testing, also known as split testing, is a marketing experiment in which you divide your audience to test various campaign versions and…

An abandoned cart email is a sales recovery approach that uses follow-up communication to persuade a consumer to continue an unfinished purc…

A script that automates email answers is known as an autoresponder. The script is activated by user actions on a website or when a user send…

A click map is a visual representation of where people click on your website. It allows you to watch user behavior on your page and see whic…

Click-through tracking is an analytical function that measures and reports where individuals click or tap on websites, apps, and emails. A c…

Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…

A document library is a safe place to keep files that you and your coworkers can effortlessly search, collaborate on, and access from any de…

The drag and drop editor is a valuable tool for used for creating emails by dragging and dropping blocks into a template and modifying their…

Drip campaigns are a series of automated emails sent in response to user actions or predefined schedules. They let you interact with groups…

Email scheduling is the process of specifying a precise time for an email to be sent. A planned email is a message that you may send later;…

An event-triggered email is sent automatically when a specific event happens. The events could be a one-time occurrence or a user-performed…

Free Stock Photos are a terrific way to get high-quality, royalty-free images to use in your designs for various applications. They're ideal…

List segmentation helps send relevant material to the right individuals at the right time. For example, you can segment your contact and lea…

A mailing list is the total number of people who have signed up for your website, whether a blog, an e-commerce site or a corporate website.…

Multivariate testing is a process for testing a hypothesis by changing numerous factors. Multivariate testing aims to determine which combin…

An email template is a preformatted HTML email that you may use to make your unique email template by replacing the suggested content with y…

Real-time collaboration or live editing in the workspace, in the same email template – by multiple users at the same time, with the automati…

A signup form is a web page, popup, or modal where consumers enter the information needed to use the services offered by a website. The type…

A spam check tool examines your email to see if it will be flagged by spam filters and removed from a subscriber's inbox. The program examin…

A system of regulating a company's document ecosystem based on a variety of document templates is known as template management. It's commonl…

Security & Compliance

VerticalResponse security and data handling

Key compliance certifications and security features for IT and security teams evaluating VerticalResponse.

Certifications

HIPAA✗ Not certified

Developer & data

Data residency
🌐

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Help & Contact

VerticalResponse Support Options

Customer Service24/7 (Live rep)Business HoursOnline
LocationShoreview, Minnesota

Connect with VerticalResponse

Frequently Asked Questions About VerticalResponse

Common questions buyers ask before choosing VerticalResponse.

VerticalResponse is a Email Marketing Software. VerticalResponse offers Contact Management, Multivariate Testing, Auto-Responders, Click-through Tracking, Drip Campaigns and many more functionalities.

Buyers commonly note the following limitations of VerticalResponse: Limited automation capabilities may hinder advanced users.; Basic reporting may not meet all analytical needs.; Fewer integrations compared to competitors..

Some top alternatives to VerticalResponse includes Campaigner, Moosend, SMTP, MailUp and Retainful.

VerticalResponse offers Free Trial, Freemium, Subscription pricing models

We don't have information regarding integrations of the VerticalResponse as of now.

The starting price is not disclosed by VerticalResponse. You can visit VerticalResponse pricing page to get the latest pricing.

Ready to try it?

Get started with VerticalResponse

Start your free trial — no credit card required.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].