7.5
SpotScore

Top Alternatives to Salesforce Chat - Better Options for 2026
Engage customers worldwide with AI-powered chat
Trusted by 2M+ software buyers annually.
Main Features
- Agent Scheduling
- Call Me Option
- Knowledge Database
- Offline Form
Pricing
Salesforce Chat offers custom pricing plan
Salesforce Chat is a Live Chat Software platform. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 9 vetted Live Chat Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
Salesforce Chat vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you shortlist faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Live Chat Software | Custom pricing | No reviews | ✗ No | |
| Live Chat Software | Custom pricing | No reviews | ✗ No | |
| Help Desk Software | $15 | 4.7 ★ | ✓ Yes | |
| Live Chat Software | $16 | 4.4 ★ | ✓ Yes | |
| Live Chat Software | $15 | 2.6 ★ | ✓ Yes | |
| Live Chat Software | $7 | 4.4 ★ | ✓ Yes |
Showing 1-9 out of 9

List of the Top Salesforce Chat alternatives as of July 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.2
SpotScore

ZoomInfo Chat
RECOMMENDED
Transform your website chats into valuable connections.
Add to compare
What is ZoomInfo Chat?
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...
Read moreCommon Features
-
Shortcut Messages
-
Offline Form
-
Knowledge Database
+ 1 more
Unique Features
-
Visitor Targeting
-
Transfers
-
Co-Browsing
Pricing
ZoomInfo Chat offers custom pricing plan
9.8
SpotScore
LiveAgent
Connect with your customers on all channels.
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What is LiveAgent?
LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...
Read moreCommon Features
-
Shortcut Messages
-
Offline Form
-
Knowledge Database
+ 2 more
Unique Features
-
Incident Management
-
Social Media Integration
-
Multi-Channel Communication
+ 17 more
Pricing
Free Trial available
Starts from $15/User/Month, also offers free forever plan
9.8
SpotScore

LiveChat
Streamline customer support and boost satisfaction with LiveChat.
Add to compare
What is LiveChat?
Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, including the ability to view customers' messages in real-time, prepare canned ...
Read moreCommon Features
-
Shortcut Messages
-
Offline Form
-
Knowledge Database
+ 1 more
Unique Features
-
Visitor Targeting
-
Transfers
-
Persistent Chat
+ 1 more
Pricing
Free Trial available
Starts from $16/User/Month when Billed Yearly
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
8.8
SpotScore

MyLiveChat
Convert visitors into loyal customers with MyLiveChat.
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What is MyLiveChat?
Introducing MyLiveChat – the ultimate solution to convert website visitors into loyal customers. Our platform offers a personalized and fast messaging experience, allowing businesses to engage with their clients in real-time with a human touch. With tools like a floating chat button, proactive ...
Read moreCommon Features
-
Shortcut Messages
-
Offline Form
-
Knowledge Database
+ 2 more
Unique Features
-
Visitor Targeting
-
Video Chat
-
Transfers
+ 1 more
Pricing
Free Trial available
Starts from $15/Month, also offers free forever plan
8.9
SpotScore

Zoho SalesIQ
Revolutionize your customer engagement.
Add to compare
What is Zoho SalesIQ?
Zoho SalesIQ is a customer engagement platform combining live chat, chatbots, website visitor tracking, lead generation, and visitor analytics in a single dashboard. Businesses use it to engage website visitors in real time, automate chat responses, and capture lead information for sales ...
Read moreCommon Features
-
Shortcut Messages
-
Offline Form
-
Knowledge Database
+ 1 more
Unique Features
-
Visitor Targeting
-
Transfers
-
Persistent Chat
+ 1 more
Pricing
Free Trial available, Try Now
Starts from $7/User/Month when Billed Yearly, also offers free forever plan
9.5
SpotScore

Freshchat
Upgrade your customer service with intelligent messaging.
Add to compare
What is Freshchat?
Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different messaging platforms. Its top-notch chatbots help to boost customer interaction while allowing businesses to ...
Read moreCommon Features
-
Shortcut Messages
-
Offline Form
-
Knowledge Database
+ 1 more
Unique Features
-
Visitor Targeting
-
Transfers
-
Persistent Chat
+ 1 more
Pricing
Free Trial available
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
8.2
SpotScore
Let's Connect
Connect, convert, and succeed with real-time communication.
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What is Let's Connect?
Let’s Connect is the perfect solution for businesses who want to increase their customer conversions. Improve your engagement rate with real-time communication methods such as live chat, phone, and video calls. Maximize customer interest and make it easier to turn them into lifelong customers! ...
Read moreCommon Features
-
Shortcut Messages
-
Knowledge Database
-
Agent Scheduling
Unique Features
-
Visitor Targeting
-
Video Chat
-
Transfers
+ 2 more
Pricing
Free Trial available
Starts from $275/Month when Billed Yearly

Sitelip
Streamline customer communication with Sitelip's omni-channel platform.
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What is Sitelip?
Sitelip is an omni-channel chat platform that makes communicating with customers easy, efficient, and secure. Quickly connect popular messengers such as Facebook, WhatsApp, and Telegram to your site, and start conversations in minutes. Messages can be sent directly from the messengers, and ...
Read moreCommon Features
No common features
Unique Features
-
Widgets
-
Contact Management
-
Chat Integration
+ 2 more
Pricing
Starts from $15/Month, also offers free forever plan
9.0
SpotScore

Respond.io
Streamline your business messaging for faster results.
Add to compare
What is Respond.io?
Introducing Respond.io, a comprehensive business messaging platform designed for modern companies. It streamlines communication by integrating all channels into one convenient platform. With Respond.io, marketing, sales, support, and engineering teams can collaborate seamlessly while managing ...
Read moreCommon Features
-
Shortcut Messages
-
Offline Form
-
Knowledge Database
+ 1 more
Unique Features
-
Visitor Targeting
-
Transfers
-
Co-Browsing
Pricing
Starts from $29/Month, also offers free forever plan
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
