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QuestionPro vs ArcGIS Survey123 Comparison

Last updated:

QuestionPro

4.3(805 reviews)

Starting at $129 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

QuestionPro is a survey software platform offering a complete solution for creating, administering, analyzing and publishing surveys. QuestionPro is built on over 10 years of survey experience. It was developed to help b…

ArcGIS Survey123

4.3(77 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Survey123 is an easy-to-use survey and feedback software that helps create, manage and share custom forms. This makes it possible to gather meaningful public input on a wide variety of topics from capturing ideas about p…

QuestionPro vs ArcGIS Survey123 — at a glance

FeatureQuestionProArcGIS Survey123
Rating4.3 / 54.3 / 5
Reviews80577
Starting price$129 /MonthContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modes24/7 (Live rep), OnlineOnline
CertificationsSOC 2, HIPAA, GDPR
Data residencyUSUS

Key differences between QuestionPro and ArcGIS Survey123

  • Pricing: QuestionPro starts at $129 /Month. ArcGIS Survey123 pricing is not publicly listed.
  • Free trial: QuestionPro offers a free trial; ArcGIS Survey123 does not.
  • Deployment: QuestionPro supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; ArcGIS Survey123 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

QuestionPro vs ArcGIS Survey123 — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

QuestionPro - Survey/ User Feedback Software
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Talk to an expert
ArcGIS Survey123 - Survey/ User Feedback Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

QuestionPro

Best for mid-to-large teams needing comprehensive survey and analysis tools.

Choose if
  • You require end-to-end survey management from creation to presentation.
  • Your team values robust data analysis and customizable charting features.
  • You are a market research, customer success, or HR team in a mid-sized or larger company.
Consider alternatives if
  • You need highly specialized survey customizations beyond standard templates.
  • You are a very small business or startup with minimal survey needs and tight budgets.

ArcGIS Survey123

Best for

Large Enterprises, Medium Business, Small Business

QuestionPro typically suits Large Enterprises and Medium Business. ArcGIS Survey123 tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

QuestionPro is a survey software platform offering a complete solution for creating, administering, analyzing and publishing surveys. QuestionPro is built on over 10 years of survey ... Read More about QuestionPro

Survey123 is an easy-to-use survey and feedback software that helps create, manage and share custom forms. This makes it possible to gather meaningful public input on a wide variety of ... Read More about ArcGIS Survey123

Entry Level Pricing

  • Starts from $129
  • Not Available

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.3/10

8.8/10

User Ratings

Based on verified Spotsaas reviews

4.3

(77)

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

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How do QuestionPro and ArcGIS Survey123 Compare on Features?

Total Features

16 Features

15 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare QuestionPro and ArcGIS Survey123 on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $129
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      QuestionPro pricing
      ArcGIS Survey123 pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      QuestionPro User Reviews & Rating Comparison

      User Ratings

      4.3

      (based on 805 reviews)

      4.3

      (based on 77 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment with users appreciating the platform's comprehensive features and data analysis, tempered by some concerns about pricing transparency and complexity.

      What buyers like

      • Feature completeness
      • Data visualization and reporting
      • Ease of publishing and exporting results

      Common complaints

      • Pricing opacity
      • Steep learning curve

      Buyer sentiment

      Buyer sentiment is positive across 77 reviews, with strong overall satisfaction.

      What buyers like

      • Easy form creation
      • Customizable surveys
      • User-friendly interface

      Common complaints

      • Limited advanced analytics
      • May lack offline capabilities
      • Customization can be basic

      Pros and Cons

      • Comprehensive survey creation and administration tools

      • Robust data analysis and charting capabilities

      • Ability to publish and export findings easily

      • Pricing details are not fully transparent and may require sales contact

      • Some users report a learning curve due to feature richness

      • Survey123's ease of use makes it accessible for all skill levels.

      • Customizable forms allow for tailored feedback collection.

      • It effectively gathers public input on various topics.

      • Advanced analytics features may be lacking.

      • Customization options can be limited.

      List of Customers

      Customers

      Amazon

      Amazon

      Microsoft

      Microsoft

      Google

      Google

      No Customers information available.

      Media and Screenshots

      Screenshots

      QuestionPro screenshot

      7 Screenshots

      No screenshots available.

      Videos

      video-0

      4 Videos

      video-0

      4 Videos

      Top Alternatives to QuestionPro and ArcGIS Survey123 in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, QuestionPro or ArcGIS Survey123?
      QuestionPro and ArcGIS Survey123 are closely matched with equal user ratings of 4.3. The right choice depends on your team size, budget, and specific Survey/ User Feedback Software needs.
      Do QuestionPro and ArcGIS Survey123 offer a free trial?
      QuestionPro offers a free trial. ArcGIS Survey123 does not.
      What is the starting price of QuestionPro vs ArcGIS Survey123?
      QuestionPro starts at $129 /Month. ArcGIS Survey123 starts at Contact for pricing.
      What are the top alternatives to QuestionPro?
      Top alternatives to QuestionPro include SurveyMonkey, SmartSurvey, SurveySparrow, Survs, Key Survey Software.
      What are the top alternatives to ArcGIS Survey123?
      Top alternatives to ArcGIS Survey123 include SurveyMonkey, Checkbox Survey, SmartSurvey, QuestionPro, SurveyMethods.

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