9.0
SpotScore
Ping Identity Review: Is It The Right Identity and Access Management (IAM) Software For Your Team?
Best for Mid-market · Enterprise
GDPR
SOC 2
HIPAA
ISO 27001Starts from $5 / User / Month
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
Spotsaas Analysis for Ping Identity
Ping Identity is an Identity and Access Management (IAM) solution tailored for IT Security Managers and IAM Administrators in medium to large enterprises, particularly in sectors like fintech, SaaS, and healthcare. A rating of 4.3 out of 5 from 233 user reviews indicates broad validation among its users, suggesting it effectively meets the needs of its target audience.
The software excels in providing comprehensive access management and strong security features, making it an ideal choice for large enterprises that require scalable solutions. However, potential buyers should be aware that the setup process can be complex, which might require additional resources or expertise to implement effectively.
Quick facts about Ping Identity
What is Ping Identity?
Ping Identity is an Identity and Access Management (IAM) solution used by thousands of enterprises around the world. It enables companies to manage who has access to what across all business applications, data centers, and network boundaries. Ping Identity can scale from the hundreds of users to hundreds of thousands of users, giving identity management a whole new meaning.
Pricing
Starts from $5 / User / Month
Best For
Designed for mid-market and enterprise teams
Security & Compliance
SOC 2GDPRHIPAAISO 27001SSO & MFA supported
Data residency:Global
Platform
Web + mobile app (iOS & Android)
Ping Identity Software Demo
Ping Identity was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Ping Identity
- Use cases
- Fintech, SaaS, Healthcare
- Team types
- IT Security Managers, Identity and Access Management (IAM) Administrators
- Company size
- 500 to 10,000 employees, Medium Business
- Workflow style
- Enterprise-focused and process-heavy
- Setup complexity
- High
Why teams choose Ping Identity
Seamless single sign-on (SSO) experience improving user productivity
Advanced security features including multi-factor and adaptive authentication
Built-in compliance reporting and auditing tools for GDPR and HIPAA
Is Ping Identity right for you?
Enterprise-grade IAM with strong security and compliance features.
Choose Ping Identity if
- You need scalable IAM for medium to large enterprises (500+ users).
- You require advanced security like multi-factor and adaptive authentication.
- Compliance with regulations such as GDPR and HIPAA is critical.
Consider alternatives if
- You are a small business with fewer than 100 employees.
- You need a low-cost or simple IAM solution with straightforward pricing.
What buyers should know before shortlisting Ping Identity
Ping Identity is a robust IAM solution designed for enterprises, offering extensive features for managing access across applications and networks. Its scalability and strong security measures make it a preferred choice for large organizations.
Ping Identity pros and cons
- Ping Identity pros
Seamless single sign-on (SSO) experience improving user productivity
Advanced security features including multi-factor and adaptive authentication
Built-in compliance reporting and auditing tools for GDPR and HIPAA
- Ping Identity cons
Pricing is quotation-based and not publicly available, complicating budgeting
Implementation complexity due to enterprise-scale features
Ready to try it?
Get started with Ping Identity
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Ping Identity side-by-side with top Identity and Access Management (IAM) Software alternatives.
What is the pricing of Ping Identity?
Ping Identity Pricing Plans
Weighing your options?
Not sure if Ping Identity fits your budget?
Ping Identity reviews and ratings
Buyer sentiment
Overall positive sentiment highlights robust security and compliance features, with some concerns about pricing transparency and implementation complexity.
What buyers like
- Ease of use with single sign-on
- Security robustness
- Compliance facilitation
Common complaints
- Pricing opacity
- Complex setup process
Are you using Ping Identity?
What users are saying
C
Caput
02/08/21
This is actually a nonsense app
This is actually a nonsense app. If you lose your phone, this app wouldn't let you remove your lost phone and add a new one.
GP
Gary P
11/23/20
A great tool and a great team
What do you like best? Great technology and a team of people happy to collaborate with customers in search of solutions. What do you dislike? ...
Read more
NG
Nathaniel G
11/20/20
Former Customer, Employee, Partner, Now Customer(again)
What do you like best? Simplicity to get the platform up and running. The level of creativity you leverage to achieve complex goals. What do ...
Read more
CD
Christopher D
11/20/20
Ping Identity Hybrid Deployment
What do you like best? I like that I could purchase the Workforce360 bundle and get all the products I needed without having to get add-on after ...
Read more
KV
Karthick V
11/20/20
Ping for IAM Federation, SSO, MFA
What do you like best? Easy to implement. Rich in capabilities, API interface for automation and integration. Self service password management. ...
Read more
SP
satheesh p
11/20/20
PingFederate - A fentastic federation tool to delight customers
What do you like best? PingFederate's ease of use (including setup and configuration etc.,) coupled with its ability to seamlessly integrate ...
Read more
- See if Ping Identity fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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What are the features of Ping Identity?
API Access Management is a crucial feature that allows organizations to securely manage and control access to their APIs (Application Progra…
Access Request Management is a software feature that allows organizations to control and manage user access to various systems and applicati…
Account management is a crucial feature that is commonly found in software used for managing various types of accounts. This feature is spec…
Managers plan, coordinate, regulate, and lead operations that assure compliance with laws and standards through compliance management. It is…
Multi-factor authentication (MFA) is a security mechanism that verifies a user's identity for a login or other transaction by requiring mult…
Password management is a software feature that allows individuals or organizations to securely manage and store their login credentials for…
Passwordless login is a modern technological feature that allows users to access their accounts without the need for a password. This featur…
Role Management is a key feature that allows users to control and manage individual roles and their permissions within a software or applica…
Single sign-on (SSO) allows users to log in to various applications with a single set of credentials, making it safe and straightforward. It…
Social Sign On is a software feature that allows users to log in or sign up for an account using their existing social media credentials. Th…
User Activity Monitoring (UAM) is a software feature that allows organizations to monitor and track the activities of their users within the…
Ping Identity security and data handling
Key compliance certifications and security features for IT and security teams evaluating Ping Identity.
Certifications
Security features
Developer & data
Alternatives to Ping Identity
Why buyers keep looking beyond Ping Identity
Pricing exceeds budget for teams seeking comparable IAM features at lower cost
Lacks industry-specific compliance modules — regulated sectors add specialized tools like Okta or Auth0
Limited customization for non-standard integrations — teams with legacy systems often switch
Steep learning curve for end users — organizations prioritizing ease of adoption choose Okta or Microsoft Entra
Support response times don't match SLA requirements — enterprises with 24/7 needs migrate to competitors with dedicated support tiers
Ping Identity Support Options
Frequently Asked Questions About Ping Identity
Common questions buyers ask before choosing Ping Identity.
Ping Identity is a Identity and Access Management (IAM) Software. Ping Identity offers API Access Management, Passwordless Login, Social Sign On, Single Sign-On (SSO), User Activity Monitoring and many more functionalities.
Ping Identity is a strong fit if: You need scalable IAM for medium to large enterprises (500+ users).; You require advanced security like multi-factor and adaptive authentication.. Consider alternatives if: You are a small business with fewer than 100 employees.; You need a low-cost or simple IAM solution with straightforward pricing..
Buyers commonly note the following limitations of Ping Identity: Pricing is quotation-based and not publicly available, complicating budgeting; Implementation complexity due to enterprise-scale features; Primarily suited for medium to large enterprises, less flexible for smaller teams.
Some top alternatives to Ping Identity includes SailPoint IdentityIQ, ForgeRock Identity Platform, Keycloak, Azure AD and PingFederate.
Ping Identity offers Subscription, Quotation Based pricing models
The starting price of Ping Identity is $5/User/Month
Ready to try it?
Get started with Ping Identity
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
