8.8
Spot Score

One Identity Review: Is It The Right Identity and Access Management (IAM) Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
One Identity offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
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SpotSaaS Analysis for One Identity
One Identity is an Identity and Access Management (IAM) solution used by IT Security Managers, Compliance Officers, and Systems Administrators in medium to large enterprises. With a rating of 3.3 out of 5 from 37 reviews, it suggests a mixed reception, indicating that while some users find value, others may encounter challenges.
One Identity excels in providing centralized access control and automating user provisioning, which can significantly streamline IT security operations. However, users note that the interface can be complex, which may require additional training or support. Additionally, integration with legacy systems can pose challenges, potentially complicating deployment for some organizations.
Quick facts about One Identity
What is One Identity?
The One Identity IAM solution is a software platform for managing identity and access control across systems, from multiple footprints, utilizing a single policy across the enterprise. It includes: automation of user provisioning and de-provisioning, centralized self-service password reset, multi-factor authentication (MFA), and API connections to enable extensibility.
Pricing
One Identity offers custom pricing plan
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SSO & MFA supported
Data residency:Global
One Identity Software Demo
One Identity was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider One Identity
- Use cases
- IT Security, Healthcare, Financial Services
- Team types
- IT Security Managers, Compliance Officers
- Company size
- Medium Business, Large Enterprises
- Workflow style
- Enterprise-focused and process-heavy
- Setup complexity
- Medium
Why teams choose One Identity
Robust identity governance and administration capabilities
Automation of user provisioning and de-provisioning
Centralized self-service password reset and MFA integration
Is One Identity right for you?
Best for enterprises needing centralized, automated identity and access management.
Choose One Identity if
- You require automated user provisioning and de-provisioning across multiple systems.
- Your organization needs centralized self-service password reset combined with MFA integration.
- You want to enforce a single identity policy across diverse system footprints with API extensibility.
Consider alternatives if
- You are a very small business with minimal identity management needs and limited IT resources.
- You need transparent, out-of-the-box pricing without engaging in sales discussions.
What buyers should know before shortlisting One Identity
One Identity provides a centralized platform for managing identity and access control across various systems. Its automation features and API extensibility make it a strong choice for enterprises looking to streamline IAM processes.
One Identity pros and cons
- One Identity pros
Robust identity governance and administration capabilities
Automation of user provisioning and de-provisioning
Centralized self-service password reset and MFA integration
- One Identity cons
Pricing is not publicly available, requiring sales engagement
Moderate user rating (3.3/5) indicating mixed user satisfaction
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Compare One Identity side-by-side with top Identity and Access Management (IAM) Software alternatives.
What is the pricing of One Identity?
One Identity uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
One Identity reviews and ratings
Buyer sentiment
Buyers appreciate One Identity's strong security and automation features but note mixed satisfaction likely due to complexity and pricing opacity.
What buyers like
- Enhanced security
- Automation capabilities
- Compliance support
Common complaints
- Pricing transparency
- Setup complexity
What users are saying
AI
Administrator in Higher Education
10/25/19
the worst management application for AD, ever
What do you like best? To be honest, I don't really like anything about it. Active Directory is not something I think needs a third party application ...
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AI
Administrator in Government Administration
11/22/18
Effective Administration
What do you like best? Simple to use. It helps me manage users and devices without any roadblocks, and it works great when I have to access accounts ...
Read more
UI
User in Accounting
05/29/18
It's effective, if too simplistic
What do you like best? I like that everything is clearly labeled, and you don't have to hunt to find what you're looking for. What do you dislike? The ...
Read more
What are the features of One Identity?
Access Request Management is a software feature that allows organizations to control and manage user access to various systems and applicati…
Account management is a crucial feature that is commonly found in software used for managing various types of accounts. This feature is spec…
Managers plan, coordinate, regulate, and lead operations that assure compliance with laws and standards through compliance management. It is…
Multi-factor authentication (MFA) is a security mechanism that verifies a user's identity for a login or other transaction by requiring mult…
Password management is a software feature that allows individuals or organizations to securely manage and store their login credentials for…
Role Management is a key feature that allows users to control and manage individual roles and their permissions within a software or applica…
Single sign-on (SSO) allows users to log in to various applications with a single set of credentials, making it safe and straightforward. It…
User Activity Monitoring (UAM) is a software feature that allows organizations to monitor and track the activities of their users within the…
One Identity security and data handling
Key compliance certifications and security features for IT and security teams evaluating One Identity.
Certifications
Security features
Developer & data
Alternatives to One Identity
Why buyers keep looking beyond One Identity
Users may seek alternatives to One Identity due to budget constraints, as some organizations find other identity management solutions that offer similar features at a lower cost, making them more appealing for limited resources.
Scalability concerns can prompt users to explore alternatives, especially if their organization is experiencing rapid growth and requires a solution that can easily expand without significant additional investment or complexity.
Some users might find the user interface of One Identity less intuitive or user-friendly compared to other options, leading them to consider alternatives that prioritize a better overall user experience and ease of navigation.
Integration capabilities are often a deciding factor; if One Identity does not seamlessly connect with existing systems, users may look for alternatives that offer broader compatibility with their current technology stack.
Organizations may seek alternatives due to specific compliance or regulatory needs, particularly if they require tailored features or reporting capabilities that One Identity does not fully address for their industry.
One Identity Support Options
Frequently Asked Questions About One Identity
Common questions buyers ask before choosing One Identity.
One Identity is a Identity and Access Management (IAM) Software. One Identity offers Single Sign-On (SSO), User Activity Monitoring, Role Management, Multi-factor Authentication, Password Management and many more functionalities.
One Identity is a strong fit if: You require automated user provisioning and de-provisioning across multiple systems.; Your organization needs centralized self-service password reset combined with MFA integration.. Consider alternatives if: You are a very small business with minimal identity management needs and limited IT resources.; You need transparent, out-of-the-box pricing without engaging in sales discussions..
Buyers commonly note the following limitations of One Identity: Pricing is not publicly available, requiring sales engagement; Moderate user rating (3.3/5) indicating mixed user satisfaction; Potential complexity in setup and configuration for smaller teams.
Some top alternatives to One Identity includes SailPoint IdentityNow, Oracle Identity Management, SailPoint IdentityIQ, AWS IAM and BeyondTrust Privileged Identity.
One Identity offers Free Trial, Quotation Based pricing models
The starting price is not disclosed by One Identity. You can visit One Identity pricing page to get the latest pricing.
Ready to try it?
Get started with One Identity
Start your free trial — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].











