9.0
SpotScore
Microsoft Entra ID (formerly Azure AD) Review: Is It The Right Identity and Access Management (IAM) Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
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Starts from $6 / User / Month, also offers free forever plan
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Spotsaas Analysis for Microsoft Entra ID (formerly Azure AD)
Azure AD at 4.3/5 from 367 reviews and SpotScore 9/10 is the primary identity platform for IT administrators managing Microsoft-heavy environments. Okta at 4.3/5 from 367 reviews serves organizations needing multi-cloud identity across AWS, Google Cloud, and Azure. Ping Identity at 4.3/5 from 367 reviews targets security teams prioritizing advanced threat detection and compliance automation.
Identity and access management software controls user authentication and authorization across applications and infrastructure. Organizations implementing these platforms typically reduce unauthorized access incidents and cut identity-related support tickets by 30–40%.
Quick picks:
What is Microsoft Entra ID (formerly Azure AD)?
Azure Active Directory (Azure AD) is an identity and access management solution that helps to: keep user identities and access secure, reduce help desk calls by providing self-service capabilities for users, and enhance productivity by giving employees easy access to the cloud applications they need. Azure AD provides a complete user lifecycle management. It includes identity management, as well as application access management for a wide range of SaaS and on-premises applications.
Pricing
Starts from $6 / User / Month
Best For
Suited for small teams, SMBs, and enterprise
Platform
Web-based — no mobile app
Installed - Windows
Microsoft Entra ID (formerly Azure AD) Software Demo
Microsoft Entra ID (formerly Azure AD) was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Microsoft Entra ID (formerly Azure AD)
- Use cases
- Fintech, SaaS, Consulting
- Team types
- IT Administrators, Security Managers
- Company size
- 50 to 10,000 employees
Why teams choose Microsoft Entra ID (formerly Azure AD)
Streamlined Identity Management: With Azure AD, we can simplify user identity management across our organization. It allows administrators to effortlessly manage user access to applications and resources, ensuring that the right people have the right access at all times.
Enhanced Security Features: We all want to protect our sensitive data, and Azure AD offers advanced security measures like multi-factor authentication and conditional access policies. This means we can confidently safeguard our systems against unauthorized access while maintaining a seamless user experience.
Seamless Integration with Microsoft Ecosystem: If your organization relies on Microsoft services, you'll appreciate how Azure AD integrates seamlessly with other Microsoft products, such as Office 365 and Dynamics 365. This fosters collaboration and enhances productivity without the hassle of juggling multiple logins.
Is Microsoft Entra ID (formerly Azure AD) right for you?
Microsoft Entra ID (formerly Azure AD) pros and cons
- Microsoft Entra ID (formerly Azure AD) pros
Streamlined Identity Management: With Azure AD, we can simplify user identity management across our organization. It allows administrators to effortlessly manage user access to applications and resources, ensuring that the right people have the right access at all times.
Enhanced Security Features: We all want to protect our sensitive data, and Azure AD offers advanced security measures like multi-factor authentication and conditional access policies. This means we can confidently safeguard our systems against unauthorized access while maintaining a seamless user experience.
Seamless Integration with Microsoft Ecosystem: If your organization relies on Microsoft services, you'll appreciate how Azure AD integrates seamlessly with other Microsoft products, such as Office 365 and Dynamics 365. This fosters collaboration and enhances productivity without the hassle of juggling multiple logins.
- Microsoft Entra ID (formerly Azure AD) cons
The sheer abundance of options and features can feel complex and overwhelming.
Some advanced reporting capabilities are locked behind Premium pricing tiers.
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Compare Microsoft Entra ID (formerly Azure AD) side-by-side with top Identity and Access Management (IAM) Software alternatives.
What is the pricing of Microsoft Entra ID (formerly Azure AD)?
Microsoft Entra ID (formerly Azure AD) Pricing Plans
Free
Directory Objects1: 500,000 Object Limit
Single Sign-On (SSO): up to 10 apps
User provisioning
Federated Authentication (ADFS or 3rd party IDP)
User and group management (add/update/delete)
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OFFICE 365 APPS
Includes Free plan features, plus
Directory Objects: No Object Limit
Company branding (customization of logon & logout pages, access panel)
Self-service password reset for cloud users
Service Level Agreement (SLA)
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PREMIUM P1
$6
/User/Month
Includes Office 365 Apps features, plus
Single Sign-On (SSO): unlimited
Password Protection (custom banned password)
Password Protection for Windows Server Active Directory (global & custom banned password)
Self-service password reset/change/unlock with on-premises write-back
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PREMIUM P2
$9
/User/Month
Includes Premium P1 features, plus
Vulnerabilities and risky accounts detection
Risk events investigation
Risk based Conditional Access policies
Privileged Identity Management (PIM)
Show more +
Weighing your options?
Not sure if Microsoft Entra ID (formerly Azure AD) fits your budget?
Microsoft Entra ID (formerly Azure AD) reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 84 reviews, with strong overall satisfaction.
What buyers like
- Centralizes identity and security, giving users single sign-on across Office 365 and thousands of SaaS applications.
- Integrates tightly with the broader Microsoft cloud ecosystem and other MS products.
- Synchronizes and federates with on-premise Active Directory without deploying third-party tools.
Common complaints
- The sheer abundance of options and features can feel complex and overwhelming.
- Some advanced reporting capabilities are locked behind Premium pricing tiers.
- Authenticating legacy or on-prem applications can be difficult.
Are you using Microsoft Entra ID (formerly Azure AD)?
- See if Microsoft Entra ID (formerly Azure AD) fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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How big is your team?
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What are the features of Microsoft Entra ID (formerly Azure AD)?
Azure AD's API Access Management feature allows organizations to control and secure access to their APIs. By implementing OAuth 2.0 and Open…
Access Request Management is a software feature that allows organizations to control and manage user access to various systems and applicati…
The Compliance Management feature provides tools and reporting capabilities that help organizations meet regulatory requirements and interna…
Multi-factor Authentication (MFA) adds an extra layer of security by requiring users to provide two or more verification factors during logi…
The Password Management feature securely stores and manages user passwords within Azure AD. It provides password complexity enforcement, exp…
The Passwordless Login feature improves user experience and security by allowing users to authenticate without traditional passwords. Using…
The Role Management feature lets organizations define user roles and assign permissions. By establishing clear roles within the system, busi…
The Single Sign-On (SSO) feature allows users to access multiple applications with a single set of credentials. By centralizing authenticati…
Social Sign On simplifies the authentication process by letting users log in using their existing social media accounts, such as Facebook or…
User Activity Monitoring provides organizations with insights into user behavior within their systems. By tracking login attempts, access pa…
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Why buyers keep looking beyond Microsoft Entra ID (formerly Azure AD)
Vendor lock-in concerns — teams prefer solutions with open APIs and multi-platform support
Pricing — competitors offer lower per-user costs or consumption-based models for organizations under 500 employees
Limited customization — role-based access control rules cannot be modified without Microsoft support intervention
Missing advanced MFA options — some alternatives include passwordless authentication and hardware key support that Azure AD requires add-ons for
Compliance gaps — regulated industries (healthcare, finance) need built-in audit logs and data residency controls that Azure AD handles through separate licensing
Microsoft Entra ID (formerly Azure AD) Customers
monday.com
BP
Uniper
Microsoft Entra ID (formerly Azure AD) Support Options
Frequently Asked Questions About Microsoft Entra ID (formerly Azure AD)
Common questions buyers ask before choosing Microsoft Entra ID (formerly Azure AD).
Microsoft Entra ID (formerly Azure AD) is a Identity and Access Management (IAM) Software. Microsoft Entra ID (formerly Azure AD) offers API Access Management, Passwordless Login, Social Sign On, Single Sign-On (SSO), User Activity Monitoring and many more functionalities.
Buyers commonly note the following limitations of Microsoft Entra ID (formerly Azure AD): The sheer abundance of options and features can feel complex and overwhelming.; Some advanced reporting capabilities are locked behind Premium pricing tiers.; Authenticating legacy or on-prem applications can be difficult..
Some top alternatives to Microsoft Entra ID (formerly Azure AD) includes JumpCloud, Ping Identity, RSA SecurID, WSO2 Identity Server and PeoplePlatform.
Microsoft Entra ID (formerly Azure AD) offers Freemium, Subscription, Quotation Based pricing models
The starting price of Microsoft Entra ID (formerly Azure AD) is $6/User/Month
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].