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Owl Practice Review: Is It The Right EHR Software For Your Team?

Best for SMB teams · Enterprise

SOC 2HIPAA
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Starts from $13 / month when monthly

Integrates with

Stripe BillingStripe Billing
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What is Owl Practice?

Owl Practice is an all-in-one EHR and practice management platform purpose-built for mental health professionals, including solo practitioners, group practices, and higher education counseling centers. Designed to simplify the administrative side of therapy, it offers secure video sessions, automated scheduling and reminders, customizable therapy notes, and HIPAA-compliant messaging. Therapists can manage client records, verify out-of-network benefits, file insurance claims with ease, and track progress using over 85 clinical assessments. The platform also supports practice growth through client matching and marketing services powered by Zencare. With a strong focus on privacy, client engagement, and operational efficiency, Owl Practice helps mental health providers deliver better care while spending less time on paperwork.

Pricing

  • Starts from $13 / month when monthly

Best For

Large Enterprises, Small Business

Security & Compliance

SOC 2
HIPAA
  • SSO & MFA supported

  • Data residency:🇺🇸

Owl Practice Screenshots

Owl Practice was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Owl Practice

Use cases
Mental Health Clinics, Private Practices, Higher Education Counseling Centers
Team types
Psychologists, Psychotherapists
Company size
1–50 Employees

Why teams choose Owl Practice

  • Owl Practice is specifically tailored for the needs of mental health practitioners, offering tools that align with therapeutic workflows, such as intelligent note-taking, measurement-based care, and client record management.

  • The platform offers integrated video sessions with features like screen sharing and virtual backgrounds, along with secure client messaging, all designed to meet HIPAA standards and enhance privacy during client communications.

  • Owl Practice simplifies appointment management through a user-friendly scheduling system and automated SMS or email reminders, helping reduce no-shows and administrative load.

Is Owl Practice right for you?

What buyers should know before shortlisting Owl Practice

Owl Practice has transformed how I manage my therapy practice. From secure video sessions with screen sharing to customizable notes and progress tracking, every feature feels designed with a therapist in mind.

I especially value the HIPAA-compliant messaging and how easy it is to file insurance claims or verify benefits. The integration with Zencare has helped me attract more clients consistently.

Scheduling is smooth, and my clients appreciate the automatic reminders. While I wish there was a mobile app for more flexibility, the overall experience has reduced my admin load and allowed me to focus more on client care.

Pros and cons

Owl Practice pros and cons

  • Owl Practice pros
  • Owl Practice is specifically tailored for the needs of mental health practitioners, offering tools that align with therapeutic workflows, such as intelligent note-taking, measurement-based care, and client record management.

  • The platform offers integrated video sessions with features like screen sharing and virtual backgrounds, along with secure client messaging, all designed to meet HIPAA standards and enhance privacy during client communications.

  • Owl Practice simplifies appointment management through a user-friendly scheduling system and automated SMS or email reminders, helping reduce no-shows and administrative load.

  • Owl Practice cons
  • While it excels for therapists, Owl Practice may not suit multi-specialty or general medical practices due to its mental health-specific design and features.

  • Users have noted the absence of a dedicated mobile application, which can limit flexibility for therapists who prefer managing their practice on the go.

From $13

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Compare Owl Practice side-by-side with top EHR Software alternatives.

NextGen Healthcare EHR
Athenahealth EHR
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Owl Practice reviews and ratings

What buyers like

  • Owl Practice is specifically tailored for the needs of mental health practitioners, offering tools that align with therapeutic workflows, such as intelligent note-taking, measurement-based care, and client record management.
  • The platform offers integrated video sessions with features like screen sharing and virtual backgrounds, along with secure client messaging, all designed to meet HIPAA standards and enhance privacy during client communications.
  • Owl Practice simplifies appointment management through a user-friendly scheduling system and automated SMS or email reminders, helping reduce no-shows and administrative load.

Common complaints

  • While it excels for therapists, Owl Practice may not suit multi-specialty or general medical practices due to its mental health-specific design and features.
  • Users have noted the absence of a dedicated mobile application, which can limit flexibility for therapists who prefer managing their practice on the go.
  • Despite its friendly interface, new users without prior EHR experience may initially face challenges navigating the full suite of features and setup options.

What are the features of Owl Practice?

33%

Feature coverage

10 of 30 tracked features

Owl Practice offers a streamlined appointment scheduling feature designed to simplify the booking process for therapists and clients alike.…

Owl Practice includes comprehensive calendar management tools that allow therapists to view, organize, and coordinate their daily, weekly, a…

The charting functionality in Owl Practice is tailored specifically for mental health professionals, offering intuitive and customizable the…

Owl Practice facilitates in-platform credit card processing, allowing therapists to collect payments efficiently and securely from clients.…

Owl Practice includes a built-in document management system that enables therapists to securely upload, store, and share client-related docu…

Owl Practice supports electronic payment processing that allows therapists to accept payments online through secure and flexible methods. Cl…

Owl Practice offers electronic signature capabilities to simplify the intake and consent process for mental health practitioners. Therapists…

Owl Practice is built from the ground up to comply with HIPAA regulations, ensuring that all client data is handled with the highest standar…

Owl Practice offers a client-facing self-service portal that empowers individuals to manage their own therapy experience conveniently and se…

Owl Practice incorporates workflow automation tools that help therapists streamline repetitive administrative tasks and focus more on client…

Security & Compliance

Owl Practice security and data handling

Key compliance certifications and security features for IT and security teams evaluating Owl Practice.

Certifications

SOC 2✓ Certified
HIPAA✓ Certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Data Encryption✓ Yes
Audit Logs✓ Yes

Developer & data

Data residency
🇺🇸

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Why buyers keep looking beyond Owl Practice

  • Some users may opt for platforms with broader medical use cases when managing mixed-specialty clinics beyond mental health services.

  • Others might prioritize platforms that offer mobile apps for greater flexibility and on-the-go access.

  • Competitors with built-in billing analytics and advanced revenue tracking may be preferred by financially driven practices.

  • Clients needing deep third-party EHR integrations or custom API support might find Owl’s ecosystem limiting.

  • Practices focused on multilingual or international support might choose tools with more globalized features.

  • Users seeking customizable patient intake forms or advanced workflow automation may look toward more configurable platforms.

Owl Practice Integrations

Help & Contact

Owl Practice Support Options

Customer ServiceOnline

Connect with Owl Practice

Frequently Asked Questions About Owl Practice

Common questions buyers ask before choosing Owl Practice.

Owl Practice is a EHR Software. Owl Practice offers Appointment Scheduling, HIPAA Compliant, Charting, Electronic Payments, Electronic Signature and many more functionalities.

Buyers commonly note the following limitations of Owl Practice: While it excels for therapists, Owl Practice may not suit multi-specialty or general medical practices due to its mental health-specific design and features.; Users have noted the absence of a dedicated mobile application, which can limit flexibility for therapists who prefer managing their practice on the go.; Despite its friendly interface, new users without prior EHR experience may initially face challenges navigating the full suite of features and setup options..

Some top alternatives to Owl Practice includes NextGen Healthcare EHR, Athenahealth EHR, Opus, Remedly and EndoVault EHR.

Owl Practice offers Subscription, Quotation Based pricing models

Yes, Owl Practice can integrate with

The starting price of Owl Practice is $13/month when monthly

Ready to try it?

Get started with Owl Practice

Get connected with the team for a personalised demo.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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