Onfleet Review: Is It The Right Route Planning Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
Starts from $599 / month
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Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is Onfleet?
Onfleet is a delivery management platform with route optimization, auto-dispatch, real-time tracking, and proof of delivery features. It calculates efficient routes based on time, capacity, location, and traffic, sends customers predictive ETAs, and collects structured delivery feedback after each drop.
Pricing
Starts from $599 / month
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Onfleet Software Demo
Onfleet was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Onfleet
- Team types
- Large Enterprises, Medium Business
Why teams choose Onfleet
Reviewers love the real-time driver tracking and live information that improves dispatch visibility.
Route optimization and auto-assign features take the guesswork out of planning driver routes.
The platform is repeatedly described as easy to use and quick to teach new team members.
Is Onfleet right for you?
Onfleet pros and cons
- Onfleet pros
Reviewers love the real-time driver tracking and live information that improves dispatch visibility.
Route optimization and auto-assign features take the guesswork out of planning driver routes.
The platform is repeatedly described as easy to use and quick to teach new team members.
- Onfleet cons
Several reviewers want better integration and syncing with other platforms like Shopify.
Some note bugs with new build address locations and occasional lag in arrival times.
Ready to try it?
Get started with Onfleet
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare Onfleet side-by-side with top Route Planning Software alternatives.
What is the pricing of Onfleet?
Onfleet Pricing Plans
LAUNCH
$599
/month
Includes 2500 delivery or pickup tasks
Unlimited users
#1 Driver app in last-mile delivery
Photo and signature proof of delivery
Driver-dispatcher chat
Show more +
SCALE
$1299
/month
Everything in Launch
Includes 5000 delivery or pickup tasks
Barcode scanning
ID scanning and age verification
Customized completion requirements
Show more +
ENTERPRISE
$2999
/month
Everything in Scale
10000+ delivery or pickup tasks
Multi-brand and multi-region support
Ehanced branding and telephony capabilities
Enterprise SSO
Show more +
Weighing your options?
Not sure if Onfleet fits your budget?
Onfleet reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 123 reviews, with consistently positive feedback.
What buyers like
- Reviewers love the real-time driver tracking and live information that improves dispatch visibility.
- Route optimization and auto-assign features take the guesswork out of planning driver routes.
- The platform is repeatedly described as easy to use and quick to teach new team members.
Common complaints
- Several reviewers want better integration and syncing with other platforms like Shopify.
- Some note bugs with new build address locations and occasional lag in arrival times.
- A few find the driver app UI/UX clunky and the map overview too dark.
Are you using Onfleet?
What users are saying
L
Larissa
09/13/24
Awful
My only experience with this company has been for Pasta Evangelists orders, and they are truly dreadful! On one occasion they came by when I was out, ...
Read more
RP
Rishi P
12/29/23
"Best fleet management software"
What do you like best about Onfleet? Onfleet is the top most leading company in this market. The support system is also very helpful and we can see ...
Read more
AU
Anonymous User
12/18/23
"N/A"
What do you like best about Onfleet? Fast, up to the second information. Provides most of the information we need day to day with our Drivers on the ...
Read more
NC
nicholas c
06/16/23
"Onfleet syncs with my pos system and allows me to keep track of my drivers and all their information"
What do you like best about Onfleet? Onfleet is very intuitive and allows my coordinators to keep track of my drivers as their on the road. It also ...
Read more
RP
Rishi P
05/22/23
"Best delivering software"
What do you like best about Onfleet? Onfleet is one of the best software I have used to track the driver and deliver the products to the users. In ...
Read more
AU
Anonymous User
05/14/23
"Easy Order Tracking with Onfleet"
What do you like best about Onfleet? It's pretty easy to navigate Onfleet and you can locate orders reasonably quickly. What do you dislike about ...
Read more
- See if Onfleet fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of Onfleet?
Dispatch management is a crucial feature in software that helps businesses efficiently manage the delivery of goods and services. It involve…
Mileage tracking is a software feature that allows an individual or a company to accurately track and record the distance traveled by their…
The process of keeping track of clients' orders and managing the actions required in completing them is known as order management. Accepting…
Routing is a key feature in software development that plays a significant role in connecting different devices or networks. It is the proces…
Scheduling is the job or activity of determining when specific tasks will be completed. Block scheduling, often known as blocking, is a meth…
A chat survey is a method of gathering customer feedback to access their overall experience across channels such as the website, mobile apps…
Onfleet security and data handling
Key compliance certifications and security features for IT and security teams evaluating Onfleet.
Certifications
Developer & data
Alternatives to Onfleet
Onfleet Customers
GAP
Kroger
Drizly
Firehouse SUBS
Total Wine and More
GrubMarket
Onfleet Support Options
Frequently Asked Questions About Onfleet
Common questions buyers ask before choosing Onfleet.
Onfleet is a Route Planning Software. Onfleet offers Dispatch Management, Scheduling, Routing, Order Management, Surveys & Feedback and many more functionalities.
Buyers commonly note the following limitations of Onfleet: Several reviewers want better integration and syncing with other platforms like Shopify.; Some note bugs with new build address locations and occasional lag in arrival times.; A few find the driver app UI/UX clunky and the map overview too dark..
Some top alternatives to Onfleet includes Uber for Business, Maxoptra, Optiyol, OptimoRoute and NetworkON.
Onfleet offers Free Trial, Subscription pricing models
The starting price of Onfleet is $599/month
Ready to try it?
Get started with Onfleet
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
